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Expressway Dodge Chrysler Jeep Ram - Service Center
Evansville, IN
61 Reviews
61 Reviews of Expressway Dodge Chrysler Jeep Ram - Service Center
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January 23, 2018
Good service, fair prices, easy to schedule needed service. The dealership met all my expectations and made the experience pleasant. There were no surprises, the work was done in a very reasonable amount of tim The dealership met all my expectations and made the experience pleasant. There were no surprises, the work was done in a very reasonable amount of time at a fair price. More
by Simp1005
Employees Worked With
Zach in Service/Steve in Parts
Helpful January 22, 2018
Did as promised they analyzed the problem, gave me an estimate, Zack kept me informed, and they fixed it at the estimated price. I’d take any of my cars back. they analyzed the problem, gave me an estimate, Zack kept me informed, and they fixed it at the estimated price. I’d take any of my cars back. More
by Lw134
Employees Worked With
Zack in service
January 20, 2018
I was given incorrect information during sale of my jeep. I was told that my first 3 oil changes were free. Of course when I went to have oil changed it was not true. Of course the salesma DarionSanders was I was told that my first 3 oil changes were free. Of course when I went to have oil changed it was not true. Of course the salesma DarionSanders was no longer with Expressway so I could not prove he said it. I finally discovered that the navigation he promised me was in fact available....for 600 more dollars. I know it seems petty but I trusted him. The touch up paint he was mailing me never arrived. Next yime I shop for a vehicle I will be more careful who to trust. More
by Angry customer
Employees Worked With
Darion Sanders
January 15, 2018
Good service Fast and friendly service I was in and out in less than thirty minutes Some warning lights came on as I was leaving and they took care of them Fast and friendly service I was in and out in less than thirty minutes Some warning lights came on as I was leaving and they took care of them More
by Stan
Employees Worked With
Stephanie Gatson
January 11, 2018
T59 recall I made an appointment to have my 2011 Jeep Grand Cherokee looked at for the T59 recall. Once it was detirmined that I needed the work done, it was com I made an appointment to have my 2011 Jeep Grand Cherokee looked at for the T59 recall. Once it was detirmined that I needed the work done, it was completed very quickly. I thought I would need to make another appointment. It worked out great! More
by Bill52
Employees Worked With
Zach Byers
January 02, 2018
Fast service and friendly people. The best! Fast, friendly service by personnel that you can depend on. I’ve been coming here for years and have never been treated like anything other than a fri Fast, friendly service by personnel that you can depend on. I’ve been coming here for years and have never been treated like anything other than a friend. More
by Mopar Nut
Employees Worked With
Arby Huck
December 28, 2017
Cherokee oil change I'm extremely disappointed with the Customer Service Representative seated at the desk. She was not the individual first seated upon out arrival, but I'm extremely disappointed with the Customer Service Representative seated at the desk. She was not the individual first seated upon out arrival, but took over near the end of our experience. My vehicle was brought around to the front of the store prompting my husband to approach the representative at the desk. Shortly there after the papers associated with our vehicle were brought in and placed on her desk. My husband went to the restroom and I took his place in line, and this is where our very long day got even longer. Your representative became very loud and told me to have a seat and she would call names when she was ready, something she had not done the entire time we had been in her presence. I chose to remain professional and ignore her rude behavior. My husband caught back up with me and politely reminded her that we were together. It is more than obvious the seated individual is not capable of handling a position requiring multitasking and maintaining a positive public relations attitude. It is hardly the fault of the customer that she is unable to keep up. I certainly hope upon our next visit we will not experience that behavior again. More
by Karakee
Employees Worked With
Older customer service lady
December 08, 2017
Good experience The older gentleman who gave me a shuttle ride to the dealer was beyond great. So sweet and professional. i don’t normally comment on things like this The older gentleman who gave me a shuttle ride to the dealer was beyond great. So sweet and professional. i don’t normally comment on things like this but he deserved commendation. More
by Happycustomer
Employees Worked With
Zach from Service
December 05, 2017
Factory recall and check for a leak Read on a Dodge Eco diesel forum of a computer reflash. Called Expressway Dodge in Evansville and scheduled a appointment. While talking with the per Read on a Dodge Eco diesel forum of a computer reflash. Called Expressway Dodge in Evansville and scheduled a appointment. While talking with the person from the service department I mentioned that there might be a oil leak. Dropped the truck off the night before using their after hours service. They called the next day and advisor a mechanic looking the motor over for a leak and was unable to find one. They did the reflash and called me advising the truck was done a zero cost. Still under warranty. Great job! More
by Rmerta
Employees Worked With
Zack
November 15, 2017
Horrible customer service My wife was driving our 2011 ram 1500 home from work when it broke down on her on the highway. She had it towed to Expressway, Dodge where we bought My wife was driving our 2011 ram 1500 home from work when it broke down on her on the highway. She had it towed to Expressway, Dodge where we bought it new. They refused to give her a loaner and left her stranded in their parking lot with no way to get home. She had to wait for over an hour for a friend to come and pick her up so she could get home. The truck is still under warranty I’m sure they’re friendly and helpful when you’re purchasing a new vehicle but good luck to you if you need any service More
by Drake
Employees Worked With
N/A
