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Fair Oaks Ford
Naperville, IL
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,191 reviews
March 06, 2018
Happy Customer If you're an internet shopper and want a dealer that actually answers your questions, provides a great price and responds quickly to your inquiries, l If you're an internet shopper and want a dealer that actually answers your questions, provides a great price and responds quickly to your inquiries, look no further. Craig Holsman will do just that. Was well worth the little extra drive to avoid all the stress that usually goes with car buying. A very pleasurable experiance. More
by KAJ3280
Employees Worked With
Craig Holsman, Gio Pina, Steve Squillo
March 04, 2018
Quick and Easy! This was our second experience with Gio because the first time we were just looking. We were worried he wouldn’t take us seriously this time! But he w This was our second experience with Gio because the first time we were just looking. We were worried he wouldn’t take us seriously this time! But he was really very great! He took time to ask questions and explain things but still kept the process short and easy for us. I could tell that he was excited for us! Gio followed up with us and made sure that we were satisfied and if we had any questions. He was a a wonderful salesman to work with! More
by Ally54
Employees Worked With
Gio Pina
March 04, 2018
Wonderful experience at Fair Oaks Ford This is the second car my husband and I bought from fair oaks ford in the last 5 months and we are very happy with the service and attention to detail This is the second car my husband and I bought from fair oaks ford in the last 5 months and we are very happy with the service and attention to detail this dealership showed us. Craig took the time to find the Escape I wanted with all the features, but also kept our budget in mind. Vince was excellent with showing me how to use the features within in car and making the pick up process quick and easy. When it comes time for us to car shop again we know where will be going. More
by Charmaria7
Employees Worked With
Craig Holsman, Vince Kerber
March 03, 2018
Buy Here Great experience buying my new Lincoln Navigator from here. Very nice, clean, modern and spacious facility. All staff were genuinely pleasant. The Great experience buying my new Lincoln Navigator from here. Very nice, clean, modern and spacious facility. All staff were genuinely pleasant. The price given to me here was far less than quotes from other dealers in the area. More
by johnf
March 02, 2018
Very Easy New Car Purchase Working with John and Gio in the sales department made things easy. It took less than an hour after I arrived at the dealership to drive off with my Working with John and Gio in the sales department made things easy. It took less than an hour after I arrived at the dealership to drive off with my new Ford Mustang GT. More
by mhavertine
Employees Worked With
John (General Sales Manager), Gio Pina
March 01, 2018
Easiest purchase ever and we’ve purchased many vehicles Craig, and Pam as well as Steve made this a very quick and easy experience. Very friendly and efficient team. We just want to say..... Thanks to all. Craig, and Pam as well as Steve made this a very quick and easy experience. Very friendly and efficient team. We just want to say..... Thanks to all. More
by Dan & Diane
February 27, 2018
Awesome Service Giovanni was great to work with. Very knowledgeable and curtious. He was able to handle this sale with ease and was very pleasurable to work with. Giovanni was great to work with. Very knowledgeable and curtious. He was able to handle this sale with ease and was very pleasurable to work with. Fair Oaks Ford is very lucky to have such a great salesman working for them. Keep up the awesome work! More
by Shrekjohnny
Employees Worked With
Gio Pina
February 27, 2018
Great Customer Service Thanks to the whole team at Fair Oaks, our experience was great. Craig and Jonathan were very responsive and took excellent care of us. We love our ne Thanks to the whole team at Fair Oaks, our experience was great. Craig and Jonathan were very responsive and took excellent care of us. We love our new car! More
by mclemen
Employees Worked With
Craig Holsman, Steve Squillo, Jonathan Garcia
February 24, 2018
Easiest Car Purchase EVER! Purchasing a car is always so stressful! Not at Fair Oaks! Brandon was so laid back and non-pushy that we were able to actually think the process th Purchasing a car is always so stressful! Not at Fair Oaks! Brandon was so laid back and non-pushy that we were able to actually think the process through. The entire staff that we delt with was so accommodating and helpful, even the finance department. Fastest, easiest car purchase ever! And we love the choice we made. More
by Marisa123
Employees Worked With
Dan Santoro, Brandon Caudill, Steve Squillo
February 24, 2018
Even better the second time We bought an F-150 last year for my wife and the experience was so positive we returned again last week for an Explorer for me. Gio, Bob, and Steve we We bought an F-150 last year for my wife and the experience was so positive we returned again last week for an Explorer for me. Gio, Bob, and Steve were all extremely helpful, informative and we really felt as though we got the best possible price. We will definitely be back in the future when looking for a Ford again. More
by Kjy
