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Fair Oaks Ford

Naperville, IL

4.7
3,186 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,186 reviews

March 01, 2018

Easiest purchase ever and we’ve purchased many vehicles Craig, and Pam as well as Steve made this a very quick and easy experience. Very friendly and efficient team. We just want to say..... Thanks to all. More

by Dan & Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Steve Squillo
Mar 04, 2018 -

Fair Oaks Ford responded

Dan and Diane, Thanks so much for the positive review. We can't tell you how much we appreciate it--it's always great to know that we're succeeding in making our clients happy! If you guys need anything at all, please don't hesitate to call or stop in. We're always at your service. Thank you again, and take care!

February 27, 2018

Awesome Service Giovanni was great to work with. Very knowledgeable and curtious. He was able to handle this sale with ease and was very pleasurable to work with. More

by Shrekjohnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Mar 11, 2018 -

Fair Oaks Ford responded

We really appreciate the glowing review, thanks so much! We're thrilled that you were pleased with your experience here. It means a great deal to us. If you need anything at all, or have any questions, please never hesitate to let us know. We're always at your service. Thank you again for taking the time to write a review. Take care!

February 27, 2018

Great Customer Service Thanks to the whole team at Fair Oaks, our experience was great. Craig and Jonathan were very responsive and took excellent care of us. We love our ne More

by mclemen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Steve Squillo, Jonathan Garcia
Mar 11, 2018 -

Fair Oaks Ford responded

We're so glad to hear that! We love when people give us the opportunity to work with them, and when they're happy with the experience they had here. We wish you nothing but safety and enjoyment in your new vehicle. Should you have any questions, please don't hesitate to reach out. We are always at your service. Take care, and thank you again!

February 24, 2018

Easiest Car Purchase EVER! Purchasing a car is always so stressful! Not at Fair Oaks! Brandon was so laid back and non-pushy that we were able to actually think the process th More

by Marisa123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Santoro, Brandon Caudill, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Marisa, We so appreciate that you've taken the time to write a review. Even more so, we love that you had such a great experience here! If you need anything in the future, please don't hesitate to reach out. We're always at your service. We wish you nothing but safety and enjoyment in your new vehicle. Take care!

February 24, 2018

Even better the second time We bought an F-150 last year for my wife and the experience was so positive we returned again last week for an Explorer for me. Gio, Bob, and Steve we More

by Kjy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Thank you so much for your kind review, and not only that, but your loyalty. We always appreciate it when a client has such a good experience their first time that they allow us the chance to earn their business a second time. We look forward to seeing you around for oil changes and scheduled maintenance. We wish you nothing but safety and enjoyment in your new ride. Take care, and thanks again!

February 19, 2018

Awesome experience! Brandon was absolutely awesome to work with. He made my car buying experience hassle free and stress free. Brandon and Fair Oaks, thank you! You a More

by Nona’s Lincoln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Caudill, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Thanks so much for the excellent review, we appreciate it! Should you have any questions at all about your new Lincoln, never hesitate to call or stop in. We are always at your service. Thank you again, and take care!

February 18, 2018

Very knowledgeable and friendly sales person Quick and easy financing. No pressure to buy, friendly sales staff, comparing cars and test driving encouraged. Would definitely recommend this dealer More

by Toledo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Squillo, Vince Kerber
Mar 11, 2018 -

Fair Oaks Ford responded

Thanks so much--we appreciate that you've take the time to write a review, and we're thrilled that you had a great experience with us. It was a pleasure to work with you. We're sure Vince stressed this, but should you have any questions at all, we're happy to help. Call or stop in anytime. We are at your service. Wishing you much safety and enjoyment in your new car!

February 18, 2018

2018 Ford F-150 Fantastic experience! Made my Wife and I feel like family. Just drove home a 2018 F-150, very expedient service and great people to work with. Special More

by James Eastwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Gio Pina, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Thanks so much, James--and great pick on the truck. We know you'll be very happy with it! Wishing you nothing but safety and enjoyment, and we look forward to seeing you around for oil changes and scheduled maintenance. Thanks again, and take care!

February 16, 2018

2018 F250 super crew Craig and Serafin we’re both very friendly, knowledgeable and professional. They took all the time needed to get me acquainted with my new truck. T More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Dan, Thanks so much for your review, we're thrilled that you're pleased with your experience. It was a pleasure to work with you! Let us know if we can answer any questions or do anything at all. We're always happy to help. Thanks again, and take care!

February 12, 2018

Fast and friendly I recently purchased my Lincoln MKZ Hybrid from Fair Oaks Ford, working with Clint Schreiber. I tend to like searching for the best vehicle for me, a More

by Gary Heusner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber, Matt Kramer
Mar 11, 2018 -

Fair Oaks Ford responded

Gary, Thank you so much for your loyalty, we appreciate it more than you know. We're also so glad that you've had so many great experiences over the years, and took the time to write about it. It's gratifying to know that we have customers like you! Wishing you much safety and enjoyment in your new Lincoln. Thanks again, and take care.

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