Fair Oaks Ford

Excellent customer service. Brandon Caudill responded to my online MKX inquiry and promptly followed with a very convenient appointment time. He met me as soon as I arrived a Brandon Caudill responded to my online MKX inquiry and promptly followed with a very convenient appointment time. He met me as soon as I arrived assisted me while looking over a 2017 MKX. of choice, which Brandon had parked such that I would not have to walk very much. I did not feel at all pressured to buy and I was very satisfied with the "out the door" price, Brandon saw to it that my new vehicle was made ready for me in a very reasonable time. Through out doc processing all Fair Oaks employees where very friendly and helpful. I certainly would recommend Fair Oaks to friends and family. D. C. Carpenter More

Purchase of a new 2018 Ford Edge This was the first new car I have purchased in nearly 20 years. Clint was very knowledgeable about cars in general and the Ford Edge, and helpful wit This was the first new car I have purchased in nearly 20 years. Clint was very knowledgeable about cars in general and the Ford Edge, and helpful with the selection of my car. He had a good manner that was helpful and not pushy. During the demonstration of the car he was patient and knowledgeable in showing me the technology features. After the purchase, Clint patiently worked with me again to teach me about all the technology and features of the Edge. I am very happy with my experience with Clint. More

Pam Hammersmith Pam is very helpful, knowledgeable and personable. I would definitely do business with her again. She was no pressure and answered all of our question Pam is very helpful, knowledgeable and personable. I would definitely do business with her again. She was no pressure and answered all of our questions and concerns. More

Found the car I wanted Craig found the car I was looking for. I was specific in my search and he never tried to show me something else or another model. Which was apprecia Craig found the car I was looking for. I was specific in my search and he never tried to show me something else or another model. Which was appreciated. More

Our New C-MAX We Had bought our last car (2010 Ford Fusion Hybrid) from Fair Oaks Ford and "came home" to buy a new Ford, I contacted Craig Holsman via the internet We Had bought our last car (2010 Ford Fusion Hybrid) from Fair Oaks Ford and "came home" to buy a new Ford, I contacted Craig Holsman via the internet and my wife Alice and I met Craig later that day.. We wanted a 2018 Ford C-MAX Hybrid Titanium, Blue Metallic, Group 301a and voice navigation,no more or less. Craig found just what we wanted in western Illinois and it is ours. We were very pleased with our treatment all we met. More

Purchased a 2018 F150. My sales people were Craig and Geo and took very good care of my wife and I . FANTASTIC DEALER. glad I decided to buy my truck from them . No pressur My sales people were Craig and Geo and took very good care of my wife and I . FANTASTIC DEALER. glad I decided to buy my truck from them . No pressure nice experience . More

Good customer service Craig was great working with us to get the right car for us and getting us the best possible deal without the runaround. We ended up getting the prote Craig was great working with us to get the right car for us and getting us the best possible deal without the runaround. We ended up getting the protective services but a little aggressive - wasn’t planning on this and pricey. Good financing w 0% interest for 72 mos. Our only other c/o was the time it took to actually get the car- over 2 hrs meeting w everyone. Too long!! We did appreciate the time spent teaching us how to work all of the inner workings of the car including the app. More

EFFORTLESS I Have never had a better experience with a vehicle purchase EVER! Every person at this facility greets/treats you as almost family! there is no pre I Have never had a better experience with a vehicle purchase EVER! Every person at this facility greets/treats you as almost family! there is no pressure or attitude , The facility is beautiful & clean and offers lots of yummy treats !!! Our sales Man Clint Schreiber made sure I knew everything about my new purchase so I could fully enjoy the meaning of "FULLY LOADED" I can not say enough about the entire experience of the staff, I can say I will Never go to another dealership!! Thanks everyone at Fair Oaks Lincoln!!!! Mary Bielby More

Great Buying Experience We just bought a new Ford Edge with Chris Smith at Fair Oaks. The whole buying experience was pleasant, prompt and fair. Chris went above and beyond We just bought a new Ford Edge with Chris Smith at Fair Oaks. The whole buying experience was pleasant, prompt and fair. Chris went above and beyond to find us the car that fit our needs and our budget. The other sales and finance people we worked with were professional, caring and, best of all, not pushy! No one made us feel like we needed to add on extras. We were in and out very quickly and felt we got a great deal and a car that we are really happy with. Thanks Fair Oaks!!! More