
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very friendly people This was a great dealer to do business with. Vince had the car pulled up when we arrived and the staff was very friendly. There wasn’t any pressure an This was a great dealer to do business with. Vince had the car pulled up when we arrived and the staff was very friendly. There wasn’t any pressure and the whole process was quick. Thank you to the fair oaks team. More

Pleasent Jonathan was our salesman, he established a positive and welcoming feel during our time at Fair Oaks. Jonathan listened to what I wanted and made it h Jonathan was our salesman, he established a positive and welcoming feel during our time at Fair Oaks. Jonathan listened to what I wanted and made it happen, he made me feel appreciated and cared for. He was very attentive and did not take long at all made the process of buying a new car an unforgettable one. I have bought cars in the past and Fair Oaks will continue to have my business. More
Very Good Experience, Fast and Professional Stopped in to Fair Oaks and met Vince when we were trying to decide on what car to buy. He was very helpful, but when we made our final decision we d Stopped in to Fair Oaks and met Vince when we were trying to decide on what car to buy. He was very helpful, but when we made our final decision we decided to go to another Lincoln dealer closer to work... BIG MISTAKE! After that dealer failed to follow up with us, we went back to Fair Oaks and Vince. Vince remembered us, remembered what things were important to us, and quickly we closed the deal for a new MKC. We were able to exchange the necessary information through texting, and pickup was smooth and quick, Vince had all the paperwork ready, and we were in and out in no time. That said, Vince went through each and every feature with us on our new car to make sure we understood how everything worked and took us through the very clean service department. We couldn't be happier with our new purchase, and that we returned to Vince at Fair Oaks Lincoln! More
smooth process I have dealt with Clint Schreiber twice now. I have bought a personal vehicle for my wife and now one for my business! He was always available to answ I have dealt with Clint Schreiber twice now. I have bought a personal vehicle for my wife and now one for my business! He was always available to answer any of my questions. all around great guy! More
Willing to go the extra mile Pam was very friendly from the moment we walked into the lot and was able to get us into a car to test drive right away. She was willing to go the ext Pam was very friendly from the moment we walked into the lot and was able to get us into a car to test drive right away. She was willing to go the extra mile to get us the information we needed so we could figure out exactly what we were looking for in a car. She stuck with the process and was able to negotiate the price we were looking for so she was able to close the deal. Once we found what we liked, the closing process was very quick and smooth. More
Very Professional Team This is my 2nd Truck purchase from the dealer in the past 4. This experience was hands down better. Not that the 1st experience was bad, but there new This is my 2nd Truck purchase from the dealer in the past 4. This experience was hands down better. Not that the 1st experience was bad, but there new processes are much better. From The new process of walking from Departments to department, meeting the team was excellent. Each team member introduced themselves, and handed you a gift from there department. They explained the process, and if you needed help they are here to help you. Great job to the owners for stepping up there game, and making changes to keep your business growing!! More
Should be called No hassle Ford I can’t describe how simple the process was. From the salesman’s knowledge to getting the vehicle and price I was looking for. It’s a shame I didn’t k I can’t describe how simple the process was. From the salesman’s knowledge to getting the vehicle and price I was looking for. It’s a shame I didn’t know about them before. My new car dealer for life! Way it should be done folks. More
2017 Explorer I have purchased many cars in the past and was looking at other dealerships and cars. None compare in sales or service. Gio was a pleasure to work w I have purchased many cars in the past and was looking at other dealerships and cars. None compare in sales or service. Gio was a pleasure to work with. He respected my time and my questions. He also introduced me to the various departments that I may have interaction with in the future. I had a follow up email the next day and he addressed my concerns immediately. I have one outstanding issue with the parring of my phone to which I believe will be corrected. More
Sales Consutant Experience I would like to thank Pam Hammersmith for her professional approach and expertise in helkping me locate the right automobile for my situation. Togeth I would like to thank Pam Hammersmith for her professional approach and expertise in helkping me locate the right automobile for my situation. Together with Pam, we were able to locate, secure and finance a car within three days. This is my third purchase with the dealer. Each purchase has been very good which is why a continue to return to them for my vehicle needs. I also recommend their service staff as honest and reliable to resolve my service requirements. More

Wonderful Customer Service Extremely helpful and willing to work with Usa day did not pressure us or make us feel we had to do anything! Would highly recommend this dealership. Extremely helpful and willing to work with Usa day did not pressure us or make us feel we had to do anything! Would highly recommend this dealership. More