
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,195 reviews
Easiest new car purchase ever! After lots of changes from Explorer to Edge, from SEL to Titanium from black to cognac, Brandon Caudill continued to find samples for my wife and I to After lots of changes from Explorer to Edge, from SEL to Titanium from black to cognac, Brandon Caudill continued to find samples for my wife and I to see and sit in and drive. He searched other dealers numerous times to find the right vehicle for us and never slowed down. He was consistently cooperative and knowledgeable and explained everything clearly. When we got to signing papers, choosing aftermarket items and taking care of financing Bob and Steve were quick and efficient, going through all of the details with knowledge and humor that made us comfortable with our purchase, with them and with Fair Oaks Ford-Lincoln. I was impressed with how this purchase seemed easier than my other new car purchases and am sure that the personnel we dealt with made all the difference. More
Not your father's car salesman Excellent in every way. Extremely knowledgeable and very efficient dealership. Although I hate car salesman this was a great experience. They starti Excellent in every way. Extremely knowledgeable and very efficient dealership. Although I hate car salesman this was a great experience. They starting by sending me lots of emails so I sent them one that said "Chill; it's getting to the top of the list", and they chilled. Shortly afterwards I went and took the Continental for a test drive and fell in love. I am leasing a 2017 Lincoln Continental and absolutely love it. My old car is a 2001 Crown Victoria so I am finally joining the 21st Century and loving every minute of it. Thanks you guys! More

Excellent service and No pressure sales Enjoyed the experience with sales and Mgmnt.. No High pressure sales. Offered snacks and refreshments. Dealership was clean and had great accomodati Enjoyed the experience with sales and Mgmnt.. No High pressure sales. Offered snacks and refreshments. Dealership was clean and had great accomodations. Got a great car More
Over 20 years of outstanding service We just bought the new Ford Explorer Platinum and I have to be honest, I'm not sure why we ever bother to look anyplace else. No matter where we look, We just bought the new Ford Explorer Platinum and I have to be honest, I'm not sure why we ever bother to look anyplace else. No matter where we look, we always go back to Fair Oaks Ford because they have always treated us so well. We have purchased our past several vehicles from Clint Schreiber and will continue to do so in the future. Clint is never pushy and always goes above and beyond to find us exactly what we want. He is patient even when we are "high maintenance." This time around we also had the pleasure of dealing with Bob Wojtan. Bob took the time to explain all our options to us but was still respectful of our time. I would highly recommend this dealership as well as Clint Schreiber and Bob Wojtan to anyone on the market for a new Ford or Lincoln. More
EXCELLENT SERVICE from Pam Hammersmith We purchased a 2017 EDGE Titanium and worked with Pam Hammersmith ( sales). We were allowed to test drive as long as we wanted. Also worked with Bob W We purchased a 2017 EDGE Titanium and worked with Pam Hammersmith ( sales). We were allowed to test drive as long as we wanted. Also worked with Bob Wojtan and Steve Squilio. All did a great job. GREAT CUSTOMER SERVICE!!! More

Excelent Sales Man , Gio Pina , Did an Outstanding Job! Very friendly and professional. Overall, Everything was a great. I would surely recommend this De Sales Man , Gio Pina , Did an Outstanding Job! Very friendly and professional. Overall, Everything was a great. I would surely recommend this Dealership to my friends. More
Efficient car buying experience The process of test driving, to financing, to learning about dealer installed options, to vehicle prep, to out the door with my new Expedition could n The process of test driving, to financing, to learning about dealer installed options, to vehicle prep, to out the door with my new Expedition could not have been more efficient. Nice people and easy to work with! A 5 star experience. More
EXCELLENT SERVICE from Jeremy Bloom We purchased a 2017 Explorer Platinum and worked with Jeremy Bloom. Great experience, fast service and the process was easy and smooth. Will buy anot We purchased a 2017 Explorer Platinum and worked with Jeremy Bloom. Great experience, fast service and the process was easy and smooth. Will buy another car/Suv from them when the time comes. More
Craig was AWESOME!!! Craig has been one of the most helpful and wonderful people I've ever had the pleasure of working with! He has been patient and extremely knowledgeabl Craig has been one of the most helpful and wonderful people I've ever had the pleasure of working with! He has been patient and extremely knowledgeable throughout this entire experience. I highly recommend going to Fair Oaks Ford-Lincoln for your next car purchase!! :) More
Quick and easy. Great team work. My wife and I came in Saturday and were once again treated royally by all. From our meeting with Brandon Caudill, who explained everything about each My wife and I came in Saturday and were once again treated royally by all. From our meeting with Brandon Caudill, who explained everything about each vehicle we reviewed. Once we made our selection. Bob Wojtan and Steve Squillo took us thru the process and got us out and happy in record time. This is why we keep coming back. More