
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great & Quick My husband had communicated with Jeremy prior to arriving, so he already had an idea of what we were looking for and was ready when we got there. We w My husband had communicated with Jeremy prior to arriving, so he already had an idea of what we were looking for and was ready when we got there. We were able to view several cars, test drive almost right away, and got the process started. Jeremy was knowledgeable about the vehicles, and was able to find us what we were looking for and within our price range. Between Jeremy and Steve the paperwork process was the fastest of any dealership I've ever been to, and were both friendly throughout. Jeremy helped finish the car setup and sent us on our way. Nice little perks too - small tool kit, dash towel, drawstring bag, tire pressure gauge - none necessary, but sometimes it's the little things. More
excellent experience Excellent experience with Jeremy Bloom! bought a certified pre-owned Lincoln MKZ. they didn't have the exact car I wanted on the lot so jeremy went Excellent experience with Jeremy Bloom! bought a certified pre-owned Lincoln MKZ. they didn't have the exact car I wanted on the lot so jeremy went out and found me one. smooth sale. I would go back More
Great Experience - we will definitely be back! Last week we were shopping for a new vehicle for our college daughter. I sent an internet request to Fair Oaks Ford for more information on a Ford Es Last week we were shopping for a new vehicle for our college daughter. I sent an internet request to Fair Oaks Ford for more information on a Ford Escape SE. Within minutes, I received an e-mail from Craig Holsman thanking me for my interest and he followed up with a phone call to discuss our needs/wants. He answered all of my questions/concerns and quickly arranged for us to come in for a test drive that evening. Craig would be out of the office when we arrived so he prearranged Brandon Caudill to assist us. Brandon was waiting to take care of us from the moment we arrived. We purchased the vehicle that night and couldn't be happier with the overall experience. I loved the quick response and service we received from the entire team at Fair Oaks Ford. We are purchasing another new vehicle in the fall and this will be the dealership we buy from! More
Thanks to Craig Holsman I am a Happy Camper Craig helped me find the Ford Escape that fits me, he went that little extra to make me Happy with the deal on a Lease of a Great SUV. All I can say Craig helped me find the Ford Escape that fits me, he went that little extra to make me Happy with the deal on a Lease of a Great SUV. All I can say is THANKS Craig! John F. Fuechsl More
Excellent Customer Service Customer service is second to none and I would not hesitate recommending to anyone. Our entire family are loyal customer buying close to a dozen cars Customer service is second to none and I would not hesitate recommending to anyone. Our entire family are loyal customer buying close to a dozen cars over a several year span and have never had a negative experience. Always treated with respect and appreciate their approach of seeing to my needs/wants first! We were able to work out a deal for a new F-150 that was well within my budget constraints in a very efficient manner. The entire team is fantastic, but I would like to particularly thank Jeremy Bloom and John Krajnovich for their time/effort. I will be back soon. More
Professional, Knowledgeable, Helpful I've bought several new and used cars at Fair Oaks Ford and I'm always treated with respect. The professional sales team asks what you need in a car f I've bought several new and used cars at Fair Oaks Ford and I'm always treated with respect. The professional sales team asks what you need in a car first and what your budget is second. I always leave knowing I got a fair price and great value. More
Helpful, Patient Dealership I was able to go into the dealership several times over a couple of months. Each time I test drove a different car. Several times I was able to take I was able to go into the dealership several times over a couple of months. Each time I test drove a different car. Several times I was able to take the car for the afternoon, which was extremely helpful in making my final decision to purchase a Ford Escape. More
Friendly, Helpful, Knowledgable We have several times experienced the process of buying a car from Jeremy at Fair Oaks Ford. He is very easy to talk with and understands what you nee We have several times experienced the process of buying a car from Jeremy at Fair Oaks Ford. He is very easy to talk with and understands what you need and want. He goes out of his way to assure that everything happens as planned. We very much recommend speaking with him about your motor vehicle needs. More
A "no-pressure" experience This was my second F-150 purchase in the last couple years, and I spent quite a bit of time shopping around at local dealerships. Craig was by far the This was my second F-150 purchase in the last couple years, and I spent quite a bit of time shopping around at local dealerships. Craig was by far the best salesperson I dealt with during the process. He was extremely responsive and always available, and never once pressured me into making an immediate decision like the salespeople from the other dealerships did. Craig made sure that he understood what I was looking for, what options I wanted, and then found the right truck for me. The day that I took delivery of my new truck, the process was quick and everyone was extremely friendly. They even took the time to introduce me to people in the different departments at the dealership, and I left with a handy little goody bag with some great items for my new truck. I will say that I ended up financing through my credit union rather than the dealership. By doing so, I saved several hundred off of my monthly payment on the truck I wanted vs. what the finance team here offered me for a lesser truck. This wasn't a major issue, and in the end I ended up with a great truck at a great payment thanks to Craig and my credit union! More

Great It was a pleasure doing business with this dealership! They did everything they could to make buying my first car as easy as possible! They made sure It was a pleasure doing business with this dealership! They did everything they could to make buying my first car as easy as possible! They made sure that I left there a happy customer More