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Fair Oaks Ford

Naperville, IL

4.7
3,195 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,195 reviews

May 25, 2017

Great & Quick My husband had communicated with Jeremy prior to arriving, so he already had an idea of what we were looking for and was ready when we got there. We w More

by amanday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom, Steve Squillo
May 30, 2017 -

Fair Oaks Ford responded

We're so glad that you gave us an opportunity to work with you, and that your experience was a positive one! We do work hard to make things as easy as possible for our customers, and we're always glad to know when our efforts pay off. Thank you for taking the time to write a review to let us know how we did! Should you have any questions at all, please don't hesitate to call or stop in. We are always at your service. Thank you again, and take care!

May 24, 2017

excellent experience Excellent experience with Jeremy Bloom! bought a certified pre-owned Lincoln MKZ. they didn't have the exact car I wanted on the lot so jeremy went More

by happybuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom, Steve Squillo
May 29, 2017 -

Fair Oaks Ford responded

Thanks so much for entrusting us with your purchase, and for taking the time to write a review! We're so glad that you had an excellent experience with Jeremy and Steve. Should you have any questions about your MKZ, don't hesitate to call or stop in---we are always at your service. Take care!

May 23, 2017

Great Experience - we will definitely be back! Last week we were shopping for a new vehicle for our college daughter. I sent an internet request to Fair Oaks Ford for more information on a Ford Es More

by Cindy O'Leary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Brandon Caudill
May 29, 2017 -

Fair Oaks Ford responded

Cindy (and O'Leary family), Wow, thank you for such an amazing review---we're appreciative that you took the time to write about it. We strive to make each customer's experience an exceptional one, and it's always gratifying to know when we're succeeding, so thank you again! We are always at your service, and we look forward to seeing you again this fall. If you need anything in the meantime, don't hesitate to call or stop in!

May 22, 2017

Thanks to Craig Holsman I am a Happy Camper Craig helped me find the Ford Escape that fits me, he went that little extra to make me Happy with the deal on a Lease of a Great SUV. All I can say More

by JohnnySUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Louis Macias
May 29, 2017 -

Fair Oaks Ford responded

John, So glad Craig was able to find you what you needed, and that you were happy with your experience. We couldn't ask for more! Thank you for taking the time to write a review--we appreciate it. Should you have any questions at all about your Escape, or need anything, please don't hesitate to reach out. We are always at your service. Thank you again, and take care!

May 21, 2017

Excellent Customer Service Customer service is second to none and I would not hesitate recommending to anyone. Our entire family are loyal customer buying close to a dozen cars More

by Arends Fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bloom, Steve Squillo
May 22, 2017 -

Fair Oaks Ford responded

Arends Fam, First, thank you so much for taking the time to write a review about your experiences with us over a number of years. Your loyalty is appreciated more than you know. It is a pleasure to have customers such as yourself, and we never take that for granted! We look forward to seeing you soon for oil changes and scheduled maintenance. Enjoy your new F-150!

May 19, 2017

Professional, Knowledgeable, Helpful I've bought several new and used cars at Fair Oaks Ford and I'm always treated with respect. The professional sales team asks what you need in a car f More

by 093060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2017 -

Fair Oaks Ford responded

Thank you so much for your kind review! It is always our goal to treat every customer fairly, no matter the budget or need. We're so glad that you've had a number of positive experiences with us, and that you took the time to write about them. Thank you for your loyalty! We look forward to seeing you again soon, and please don't hesitate to call or stop in if you need anything at all. We are always at your service.

May 18, 2017

Helpful, Patient Dealership I was able to go into the dealership several times over a couple of months. Each time I test drove a different car. Several times I was able to take More

by Erin F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
May 22, 2017 -

Fair Oaks Ford responded

Erin, Thanks so much for giving us the opportunity to impress you--we're glad that you ultimately picked up an Escape. Great choice! If you have any questions at all about your purchase, please don't hesitate to call or stop in. We are always at your service. Many thanks, and we look forward to seeing you for oil changes and scheduled maintenance!

May 18, 2017

Friendly, Helpful, Knowledgable We have several times experienced the process of buying a car from Jeremy at Fair Oaks Ford. He is very easy to talk with and understands what you nee More

by card@alum.mit.edu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
May 22, 2017 -

Fair Oaks Ford responded

Thank you so much for your review--we appreciate it! We do believe that Jeremy is the best of the best, and it's always wonderful to have his no-pressure approach to sales recognized by our customers. We wish you nothing but safety and enjoyment in your new vehicle, and thank you again for taking the time to write a review. Take care!

May 16, 2017

A "no-pressure" experience This was my second F-150 purchase in the last couple years, and I spent quite a bit of time shopping around at local dealerships. Craig was by far the More

by Dan B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
May 22, 2017 -

Fair Oaks Ford responded

Dan, Thanks so much for not only trusting us with your business, but also for the great review! We appreciate it enormously. We're glad to hear that you had an excellent experience with Craig. He's truly the best at what he does, so we're not surprised to hear that you were treated well. We wish you nothing but safety and enjoyment in your new truck, and we look forward to seeing you around for oil changes and scheduled maintenance!

May 09, 2017

Great It was a pleasure doing business with this dealership! They did everything they could to make buying my first car as easy as possible! They made sure More

by ahawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Macias, Steve Squillo
May 10, 2017 -

Fair Oaks Ford responded

We are thrilled that you came to us for your first car---we're honored, and we're thrilled that you had such a great experience at Fair Oaks. That means everything to us. If you have any questions about your car, please know you can call or stop in anytime. We are always at your service. Thank you again, and enjoy your new ride safely!

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