
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,194 reviews
Great communication I found my new car online and went through the purchase process online. So I did have lots of questions about the car I was buying site unseen. Craig I found my new car online and went through the purchase process online. So I did have lots of questions about the car I was buying site unseen. Craig would reply back very quickly with answers to all my questions about the exact car on his lot. He made the purchase very easy. More
Part Of The Family Always a smooth and painless process. My family has been coming here for as long as I can remember and for me there is no other choice. John, Pam, B Always a smooth and painless process. My family has been coming here for as long as I can remember and for me there is no other choice. John, Pam, Bob and Joe always bend over backwards to make sure the usually stressful process is anything but. Thank you all for everything! More

Excellent I had a very nice experience, Louis my sales representative was very patient and helped in the overall process as well as the manager Dan. I'm really I had a very nice experience, Louis my sales representative was very patient and helped in the overall process as well as the manager Dan. I'm really thankful with them More
Effortless The lease on my 2014 MKZ was about to expire so I called Pam Hammersmith to detail the turnover. I told her exactly what I wanted on the new car, and The lease on my 2014 MKZ was about to expire so I called Pam Hammersmith to detail the turnover. I told her exactly what I wanted on the new car, and how much I could afford to pay on a monthly basis. Pam found the car I wanted at the price I could afford, and within two hours at the dealership I drove away in my new MKZ. Easy peasy. More
Professional Straight Talk This was an excellent car buying experience. Both Craig and Brandon were very knowledgeable, helpful and considerate. I had many question and a degr This was an excellent car buying experience. Both Craig and Brandon were very knowledgeable, helpful and considerate. I had many question and a degree of indecision, both were patient and resourceful. I felt a high degree of trust and they made me feel like my best interest was their priority. More
purchase new continental it was a great experience from beginning to end. Craig was very easy to work with, he made the car buying fun. No pressure, all straight talk, answe it was a great experience from beginning to end. Craig was very easy to work with, he made the car buying fun. No pressure, all straight talk, answered all our questions, did not try to push anything on us. He looked for the car we wanted, he did not try and sell us anything off the lot. The purchase price and my trade in value were both very fair. A comfortable, family atmosphere around the whole dealership. Would buy another car there and will send my friends there for a car. Jose was great with the paperwork after the purchase, very easy to deal with. More
Treat us like family! We have been loyal Fair Oaks Ford customers since the late 1980’s…and for very good reason. Dan Krajnovich, Pam Hammersmith and the entire Service Dep We have been loyal Fair Oaks Ford customers since the late 1980’s…and for very good reason. Dan Krajnovich, Pam Hammersmith and the entire Service Department staff have provided exceptional service over the many years...caring, knowledgeable, professional, and always going “the extra mile”. Our Ford vehicles are in our family for a loooong time. In fact, we just recently purchased our eleventh vehicle from Fair Oaks Ford. Always, always, always a pleasant experience! They make us feel like family the minute we walk in the door ~ whether it’s to buy or service our vehicle! More
NEW LEASE This is the fourth vehicle I have leased from Fair Oaks and the experience was quick and easy. Pam Hammersmith was very helpful and informative. The s This is the fourth vehicle I have leased from Fair Oaks and the experience was quick and easy. Pam Hammersmith was very helpful and informative. The signing of papers with Steve Squillo was seamless and fast. John Krajnovich stepped in and straightened things out when Clint created an issue but all ended up good. More

Paul was an amazing sales person The relationship that we had with Paul could not have been better he really made us feel at home there. He is a great sales person and we hope to see The relationship that we had with Paul could not have been better he really made us feel at home there. He is a great sales person and we hope to see him in the future😊😊😊 More
Leasing a new car We were very pleased with all the information and assistance we received from the sales personnel. They were friendly, patient,and answered all our qu We were very pleased with all the information and assistance we received from the sales personnel. They were friendly, patient,and answered all our questions. Both Jeremy Bloom and Gio Pena went out of their way to secure the car we wanted.. Since bringing the car home, we have had a few questions and they have been very helpful.. As seniors,we appreciate this. More