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Fair Oaks Ford
Naperville, IL
3,192 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,192 reviews
February 25, 2017
Great deal. Fast and great service! Awesome new Ford F-250 that I didn't have to order the located me one. Got it to there dealer very fast Fast and great service! Awesome new Ford F-250 that I didn't have to order the located me one. Got it to there dealer very fast More
by 16727pasture
Employees Worked With
Gio Pina
February 23, 2017
Very happy This is my second purchase from Fair Oaks Lincoln. The amazing sales team, Craig Holsman and Serafin Castelan, guided me thru the process of picking a This is my second purchase from Fair Oaks Lincoln. The amazing sales team, Craig Holsman and Serafin Castelan, guided me thru the process of picking a car that I wanted. You cannot beat the PRICE and PERSONAL SERVICE . Fair Oaks is the definition of "no pressure car buying experience " Also a special thanks the John Krajnovich, General Sales Manager who answered a lot of my questions. I always return to Fair Oaks for service , service department is outstanding. Thank you all. More
by Happy
Employees Worked With
Other Employees :
Craig Holsman, Joe Mayer, Steve Squillo
February 22, 2017
Amazing Jeremy Bloom was amazing! He took the anxiety and hassle out of buying a car! This was our second time buying from Fair Oaks and it just keeps getting Jeremy Bloom was amazing! He took the anxiety and hassle out of buying a car! This was our second time buying from Fair Oaks and it just keeps getting better! More
by Lsquared
Employees Worked With
Jeremy Bloom
February 21, 2017
Hard Working team This team worked exceptionally hard to earn my business and to make a deal work. They continued to work on numbers and options while I was gone. Che This team worked exceptionally hard to earn my business and to make a deal work. They continued to work on numbers and options while I was gone. Checked in to update me on progress, etc. The dealership was warm and friendly. The staff I had contact with, not just the Sales / Management person, were very accommodating at each visit. The transaction itself went incredibly smooth from my perspective. I have bought a lot of cars, and this was indeed a first-class experience. More
by Wingrider3473
Employees Worked With
Other Employees :
Paul Fedorchuk, Steve Squillo, Steve Zeiter
February 21, 2017
Great experience Gio was super nice and made the experience of buying a car so much easier. It also helped that he wasn't pushy. Rather he was really helpful and under Gio was super nice and made the experience of buying a car so much easier. It also helped that he wasn't pushy. Rather he was really helpful and understanding. More
by Diana12
Employees Worked With
Gio Pina
February 18, 2017
Very Good experience Craig Holsman was easy to work with....Received a fair deal IMO. Appreciated not being upsold on extended warranties. When the time comes, will defi Craig Holsman was easy to work with....Received a fair deal IMO. Appreciated not being upsold on extended warranties. When the time comes, will definitely work with Fair Oaks again. More
by Michael S Rodewald
Employees Worked With
Craig Holsman
February 18, 2017
Great buying experience! Louis Macias was great to work with. The entire staff is very friendly and helpful. Highly recommend this dealership. Just purchased a Ford Explorer Louis Macias was great to work with. The entire staff is very friendly and helpful. Highly recommend this dealership. Just purchased a Ford Explorer Sport. More
by Frankshama
Employees Worked With
Louis Macias
February 17, 2017
FORD ESCAPE LEASE Customer service was fantastic. They were fast and easy to work with. I love my new car. This is the 7th car my family has bought or leased from th Customer service was fantastic. They were fast and easy to work with. I love my new car. This is the 7th car my family has bought or leased from the dealership. We are customers for life. More
by EMILY
Employees Worked With
Jeremy Bloom
February 15, 2017
Best Service Possible I don't have the best credit score, it's an ok credit score. Brandon and the rest of the team went to work for me. They worked the best deal possible I don't have the best credit score, it's an ok credit score. Brandon and the rest of the team went to work for me. They worked the best deal possible to get me in a car. The car they put me in was a much better and newer car than I expected. I was so shocked that they were able to work within the limitations and budget that I had set forth. It is rare to find people willing to give a guy a chance without taking him to the cleaners to do it. More
by luvertsky13
Employees Worked With
Brandon Caudill
February 14, 2017
good overall experience purchase experience was good. negatives were: charged for "dealer installed items" and sales pitch on extended warranty and unneeded paint/fabric prot purchase experience was good. negatives were: charged for "dealer installed items" and sales pitch on extended warranty and unneeded paint/fabric protection. Salesman Gio was very helpful and knowledgeable. More
by blu
Employees Worked With
Gio Pina
