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Fair Oaks Ford

Naperville, IL

4.7
3,195 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,195 reviews

January 08, 2017

Had the most awesome car buying experience! I would highly recommend this dealership to anyone who is looking to buy a new Ford/Lincoln vehicle. We dealt with salesman Pau F. and he was great! More

by Tref10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fedorchuk
Jan 12, 2017 -

Fair Oaks Ford responded

We're so glad that you had a great experience with Paul, and that you took the time to write a review about it. Thank you! We strive to please all of our customers, and are so glad when we're able to get you what you need at a price that works for you. We wish you much safety and enjoyment in your new car--may this be the beginning of a spectacular 2017!

January 07, 2017

Helpful Sales Staff and Great Deal Purchased our first hybrid, a 2017 Ford Fusion Hybrid. Dana and Brandon did a great job describing the car, all of the options, and how all of the sy More

by Architect.Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Caudill, Steve Squillo, Dana Halligan
Jan 12, 2017 -

Fair Oaks Ford responded

Congratulations on your new Fusion! You chose wisely, and we're so grateful that you continue to bring your business to us. We also appreciate the time you have taken to write a review. Thank you for entrusting us with your purchase, and we wish you nothing but safety and enjoyment in your new vehicle. May this be the start of a wonderful 2017!

January 06, 2017

A Tremendous Experience! I has been a long time since I have purchased an American car (about 25 years of foreign sedans). I must say that my new Lincoln Continental has reall More

by GDCTheImpactFoundry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fedorchuk
Jan 12, 2017 -

Fair Oaks Ford responded

The Continental is an incredible vehicle. You have impeccable taste! Thank you so much for taking the time to write about your experience and your new Lincoln. We appreciate it enormously. We wish you nothing but safety and enjoyment in your new Continental. May this be a great start to a stellar 2017!

January 05, 2017

Great buying experience! Very nice salespeople. Very helpful in locating the exact truck I wanted. Price negotiation was extremely easy. Got a "Great Price" per the TrueCar website. I would highly More

by lrn765669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana, Steve Squillo, Steve Zeiter
Jan 11, 2017 -

Fair Oaks Ford responded

We're so glad that you had an excellent experience with us--and thank you for taking the time to write a review. We appreciate it enormously. We pride ourselves on our pricing and convenience, and we work with our customers to make sure that they get the best deal possible. We're so glad that you were able to verify that commitment with an independent source like TrueCar. We wish you nothing but safety and enjoyment in your new vehicle, and hope that you'll have a wonderful 2017!

January 04, 2017

Great Experience! Great experience at Fair Oaks! Gio and John made the whole process pain free and easy to understand! Steve made the financing a breeze! Great job o More

by Novak Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Steve Squillo
Jan 11, 2017 -

Fair Oaks Ford responded

We're so glad that you had a fantastic experience with us, and that you took the time to write about it. Thank you, that means a great deal to us! We strive to treat all of our customers like family, and we're thrilled when that effort translates into a stellar car-buying experience. Thank you for entrusting us with your purchase. Enjoy your beautiful new Ford!

January 04, 2017

Dan is the best! This was our first brand new car purchase and it couldn't have gone smoother. Dan Buzdugan was the best car salesman I've ever conversed with. He had More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Fair Oaks Ford responded

Charlie, Thank you so much for taking the time to write us a review about your experience--it sounds like everything went flawlessly for you! Thank you for entrusting us with your buying experience. We're thrilled that you put your faith in us, and even more pleased that everything went so well. We work hard to make sure every one of our customers feels the way you do. We wish you nothing but safety and enjoyment in your new car, and here's to a wonderful 2017!

January 04, 2017

Friendly Clint Schreiber knows his product and is very easy to work with. I highly recommend Fair Oaks Ford and Clint when you buy your next car. They will tr More

by Ralph Dote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Jan 11, 2017 -

Fair Oaks Ford responded

Ralph, Simply and succinctly put, and exactly right. Thank you for taking the time to write a review, and for coming to us for your purchase. We appreciate that! Please enjoy your new vehicle, and we hope you have an excellent 2017!

January 04, 2017

Great extra-effort from the team We went the social media route when looking for our new vehicle. I knew exactly what I wanted and we began the process. Craig, along with Louis & Se More

by hammertime11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Louis Macias, Matt Kramer
Jan 11, 2017 -

Fair Oaks Ford responded

We're honored that you came to us for your new car search, and that you took the time to write a review about your experience. We're thrilled that we were able to get you exactly what you wanted-going the extra mile to find your perfect match is our specialty. We wish you safety and enjoyment in your new Escape, and hope that you've had a great start to 2017!

December 31, 2016

Easy and almost pain free! Craig and Gio were fantastic! They made the process easy and not too painful. The process of car buying is so elongated and drug out. I knew what I wa More

by danimal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Gio Pina, Steve Squillo
Jan 11, 2017 -

Fair Oaks Ford responded

We've been in your boat with the elaborately long car-buying experience. That's why we do things the way we do. Thank you so much for taking the time to write a review, and for coming to us for your new car purchase. We're thrilled that you had a good experience, that's exactly what we work for. We wish you nothing but safety and enjoyment in your new car--have an excellent 2017!

December 31, 2016

Craig Holsman was an excellent resource to deal with! 5 stars for Craig's super easy and attentive style. I called several different dealers with a specific car & trim request. Craig was the first to re More

by CLWFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Gio Pina, Steve Squillo
Jan 11, 2017 -

Fair Oaks Ford responded

What an outstanding review--we appreciate it. Thank you for giving us the opportunity to earn your business! We strive to keep the buying process as quick and hassle-free as we can make it, so it's great to know that we're succeeding. Thank you, also, for taking the time to write a review about your experience. It means a great deal to us. We wish you nothing but safety and enjoyment in your new car--here's to an excellent start to 2017!

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