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Fair Oaks Ford

Naperville, IL

4.7
3,195 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,195 reviews

December 31, 2016

Pam Hammersmith was excellent to work with. Very friendly and personable. She took the time to explain and go over every detail with us and explored all options for us to consider buying a new More

by pam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Matt Kramer
Jan 10, 2017 -

Fair Oaks Ford responded

Thank you so much for your review, we appreciate your taking the time to write about your experience. We're also glad that you entrusted us with your purchase, and thrilled that you had such a great experience! We wish you safety and enjoyment in your new vehicle. May you have an excellent 2017!

December 30, 2016

Great selection - Friendly Salespeople - Good Prices I was looking for a nice car and had not decided on what make or kind I would like. After visiting other brands and dealerships I settled on a Lincoln More

by Joliet Illinois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
Jan 09, 2017 -

Fair Oaks Ford responded

You chose well in the Lincoln MKZ---what a gorgeous car. Thank you so much for taking the time to write about your experience. We appreciate that immensely. We also appreciate your entrusting us with the purchase of your new vehicle. We wish you much happiness and safety in your new MKZ!

December 29, 2016

Best Deal around - pleaseant to work with on sales process Jeremy was very helpful in finding the vehicle we needed and found us the best buy of the other 5 Ford Dealerships I had spoken with in buying a new E More

by Greg W
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom, Steve Squillo
Jan 02, 2017 -

Fair Oaks Ford responded

We're so glad to hear that you were happy with the pricing and service you received here. We've made our reputation on working with our customers with as little hassle and as much incentive as we possibly can. Thank you, also, for taking the time to write a review. We appreciate your business and your review, and we look forward to anything we may be able to help you with in the future. Best wishes for a wonderful 2017!

December 29, 2016

Great Experience I had a wonderful experience with my car purchase. I traveled 6 hours one way to make this deal and was not sorry that i did. The ad and the photos on More

by ghirghilijiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Fair Oaks Ford responded

Thank you so much for traveling such a long way to come to us--we are so pleased that you did. We also appreciate the time you've taken to write a review. It's our sincere pleasure to be able to put you into the car you wanted, and we wish you much safety and enjoyment in your new car. Our best wishes for a wonderful 2017!

December 29, 2016

Great Lease Transition Experience Pam was very helpful and patient while I decided what to at the end of my lease term. She gave me many options and the information that I needed to ma More

by Lhanes09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Fair Oaks Ford responded

We're so glad that we were able to get you the information that you needed to make a smart decision. We hope that you enjoy your new car, and we thank you for taking the time to write a review. Have a wonderful 2017!

December 28, 2016

Great Experience! I had a fantastic experience buying my new car, which I love. Dan was friendly, professional, and informative. He found the best deal possible, making More

by TGLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2016 -

Fair Oaks Ford responded

We're so glad that you had an excellent experience with Dan, and that you're loving your new car. We couldn't ask for more! Thank you for taking the time to write a review, it's much appreciated. We wish you nothing but safety and enjoyment in your new ride, and a fantastic 2017!

December 28, 2016

Very pleasant buying experience. Fair Oaks Ford and Dan Buzdugan were very professional and attentive. I appreciated their thorough and friendly approach to the car buying process. More

by Mark L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2016 -

Fair Oaks Ford responded

Thank you so much for entrusting us with your purchase, and for your time in writing a review. We're thrilled that you had a good experience. We wish you nothing but safety and enjoyment in your new vehicle, and a wonderful 2017!

December 28, 2016

Second Time using Fair Oaks Ford-Lincoln Near the end of my lease term, Craig checked in to review options. He was clear in explaining everything, with no pressure: it was my decision to make More

by njr1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Matt Kramer
Jan 02, 2017 -

Fair Oaks Ford responded

We're so glad that you had an excellent experience at our dealership---that's exactly what we strive for. Thank you for entrusting us with your business, and thank you for taking the time to write a review about your experience. We appreciate it! Best wishes for a fantastic 2017, and enjoy your new vehicle!

December 28, 2016

Great Experience Once again, the Team at Fair Oaks Ford exceeded our expectations. Great service and great prices. This is way we keep coming back. Thank you John & More

by rborkus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Fair Oaks Ford responded

Thank you for your review--we're so glad that you had a great experience, and that you continue to use us when you need a new vehicle. We wish you nothing but safety and enjoyment in your new ride, and an excellent 2017!

December 28, 2016

My Best Car Buying Experience I cannot speak highly enough for the buying experience I had with Dan Buzdugan and John Krajnovich at Fair Oaks Ford Lincoln. Dan made the process so More

by j123pan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Fair Oaks Ford responded

Joseph, We're so glad that you came to us when you were in the market for a new vehicle--and we're thrilled we were able to get your wife exactly what she wanted. We agree that the Ford Explorer is a gorgeous vehicle. You both have great taste! Thank you for not only your business, but also your time in writing a review and in recommending us to your friends and family. We are appreciative! We wish you much safety and enjoyment in your new Explorer, and best wishes for an excellent 2017!

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