Fair Oaks Ford

Best experience in 25 years of car buying- Craig Holsman I just purchased my 6th Ford truck and it was the easiest, most honest, and overall best buying experience I've had across multiple brands thanks to C I just purchased my 6th Ford truck and it was the easiest, most honest, and overall best buying experience I've had across multiple brands thanks to Craig Holsman and the whole crew at Fair Oaks Ford, Naperville. Lowest price, best service, extremely responsive, and- dare I say- integrity. I'm both impressed and relieved to find such a quality dealer. I strongly recommend Craig and Fair Oaks to any and all. I'll be back. -Sean Farney, Wheaton More

Nice People Made this a Pleasant Experience Arrived simply to look at vehicles and ended up purchasing two! Gio was very patient with my wife and I, answering all questions, allowing multiple t Arrived simply to look at vehicles and ended up purchasing two! Gio was very patient with my wife and I, answering all questions, allowing multiple test drives and really putting us at ease while we decided if we were going to buy and what we were going to buy. Gio, John and all the staff we met were very professional and we truly felt at ease. We highly recommend Fair Oaks! More

Fantastic From Start to Finish Title says it all! Process started with sending two 2017 Ford Escape models I was interested looking at. Craig responded to BOTH inquiries the SAME DA Title says it all! Process started with sending two 2017 Ford Escape models I was interested looking at. Craig responded to BOTH inquiries the SAME DAY! He was very professional with his emails and even remembered from working with my mother and I last year! It took a few emails back and forth to get the price to be close to where I wanted, so he was very patient. I met with Pam to see the vehicles a few days later (evening time) and she was so sweet from start to finish! She still assists me from time to time with tutorials when I call or send her a text! Also - Steve is a shining star at what he does! I made a no-no the night I purchased the vehicle with an after-market warranty I purchased and spoke with him the next day to cancel it and with no hesitation, he was able to. Had to make a couple phone calls to reverse back to the older payment amounts per month as discussed prior before picking the warranty, but called me back within not even 5 minutes with the answer I wanted to hear! Everyone at Fair Oaks Ford-Lincoln Inc treat you like royalty and are not your typical vehicle sales people! Very personable, patient, and work with you with whatever your needs are - especially me since this is the very first vehicle! I definitely recommend them to everybody! More

pam makes car buying simple i bought a f150 and pam made the process simple and not exhausting. she is very knowledgeable and very easy to work with. thank you pam i bought a f150 and pam made the process simple and not exhausting. she is very knowledgeable and very easy to work with. thank you pam More

My experience with Pam was great she is very professional and knowledgeable about everything. Pam Hammersmith Bloom is an excellent employee. I recommend Fair Oaks. was great she is very professional and knowledgeable about everything. Pam Hammersmith Bloom is an excellent employee. I recommend Fair Oaks. More

First new car purchase. Louis was the perfect salesman for our first new car purchase. We asked a lot of questions and he came through with all of the answers. Louis was the perfect salesman for our first new car purchase. We asked a lot of questions and he came through with all of the answers. More

Another great buying experience at Fair Oaks Purchased my 2nd vehicle from Fair Oaks. It was a pleasure working with Gio. He was knowledgeable and answered all my questions. I plan to purchase fu Purchased my 2nd vehicle from Fair Oaks. It was a pleasure working with Gio. He was knowledgeable and answered all my questions. I plan to purchase future vehicles from Fair Oaks Ford. More

Lease I have worked with Pam and Jeremy in purchasing and leasing a car, both have been great to work with, are patient and very knowledgeable. The staff i I have worked with Pam and Jeremy in purchasing and leasing a car, both have been great to work with, are patient and very knowledgeable. The staff in the service department are great to work with as well - very communicative More

Great experience! I asked Jeremy to find me a used car with certain criteria and he did it exactly what I wanted . Great job!!! I will never go any where else to buy a I asked Jeremy to find me a used car with certain criteria and he did it exactly what I wanted . Great job!!! I will never go any where else to buy a car. More

2 New Cars...1 Great Salesman My wife and I went to Fair Oaks Lincoln after attending the Chicago Auto Show to inquire about their new Lincoln Continental. Dan Buzdugan greeted us My wife and I went to Fair Oaks Lincoln after attending the Chicago Auto Show to inquire about their new Lincoln Continental. Dan Buzdugan greeted us when we walked in the door. Told him we wanted to talk about the new continental and at that time they did not have much info on it yet. So my wife saw the new 2016 MKX ended up taking a drive and buying her a new car that day. Dan promised to keep us in touch when he would hear more from Lincoln. Dan called us to come in and talk about the Lincoln Continental and we ended up ordering it. Picked up our car last night and looking forward to all the enjoyment it is going to bring us. More