
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Experience I leased a 2017 MKZ and couldn't have had better experience. Everyone was very friendly and accommodating. They all made the process very simple and I leased a 2017 MKZ and couldn't have had better experience. Everyone was very friendly and accommodating. They all made the process very simple and actually enjoyable. I would recommend this dealership to anyone.. 5 stars! More
Craig Holsman is the best! This is my 3rd F150 purchased through Craig, he is the best! Tells you exactly what he can do with no messing around. Answered calls and emails even This is my 3rd F150 purchased through Craig, he is the best! Tells you exactly what he can do with no messing around. Answered calls and emails even when not in the office. I would recommend him to all of my family and friends. I keep going back for a reason and its Craig! Pam also helped me out a great deal when Craig was not there, these two make a great team! You can tell they both care alot about their customers. In fact Pam stayed late the night before Thanksgiving to deliver the truck! More
Going Domestic ! I have been test driving Fords and Lincolns every year for the last 10 years, going to the Auto Show allows that opportunity plus it puts a little m I have been test driving Fords and Lincolns every year for the last 10 years, going to the Auto Show allows that opportunity plus it puts a little money in your pocket. Prior to this lease of my 2016 Lincoln MKX my last vehicles were either with Acura or Infiniti. The look of those 21" wheels , Ruby red color, not to mention that twin-turbo which really makes it move... I fell in love ! Making several trips over three months working with Craig Holsman we finally got the numbers right, my lease was up, and the MKX won out over all the other vehicles I was looking at. Knowing Craig was off that day when I came to lease he had Jeremy Bloom assist me with the transaction. The guys were helpful, knowledgeable about their product which made things very easy. One of the best things is I now use Regular gas ! More
Gio was a great sales person to deal with! I went to Fair Oaks Ford as a recommendation from my friend Jerry who bought a F150 lariat from them and was very happy with this particular dealershi I went to Fair Oaks Ford as a recommendation from my friend Jerry who bought a F150 lariat from them and was very happy with this particular dealership. The place is nice and cleans and updated. Im sure they are the only dealership who has cookies in their waiting area, I'm just saying! More
Integrity, trust and loyal..love my salesman. I've bought or leased three autos from Fair Oaks...many other dealers or manufacturers to choose from...I just feel like I get the best service and de I've bought or leased three autos from Fair Oaks...many other dealers or manufacturers to choose from...I just feel like I get the best service and deal with my salesman, Jeremy. More
Awesome Service! After a great experience with Craig in purchasing an F150 for my husband, we decided to go back and look at the Explorer when my lease was up. Craig After a great experience with Craig in purchasing an F150 for my husband, we decided to go back and look at the Explorer when my lease was up. Craig was awesome from beginning to end and found the exact car I wanted (Platinum with 2nd row bucket seats with a console). When we were finally able to make the deal, Jeremy went over every button and function to make sure I knew how to work everything. The buying process was simple, easy and most importantly fast! The entire dealership had the highest level of customer service and professionalism one can expect. More
Time Saver I started online with Craig Holsman and saved a lot of time. Craig's no pressure approach, transparency, and swift follow-up on questions made my expe I started online with Craig Holsman and saved a lot of time. Craig's no pressure approach, transparency, and swift follow-up on questions made my experience with Fair Oaks Ford/Lincoln a pleasure. Delivery and paperwork at the dealership was also very quick. More
Easy transition I did almost everything online with Craig. Just came in, signed and picked up my new car. This was great due to the limited time I had to spend at a d I did almost everything online with Craig. Just came in, signed and picked up my new car. This was great due to the limited time I had to spend at a dealership. Would definitely recommend. More

Straight forward Have worked with Craig Holsman for my last two cars and it is a pleasure to work with someone who just gets it done and causes no drama. Once you are Have worked with Craig Holsman for my last two cars and it is a pleasure to work with someone who just gets it done and causes no drama. Once you are ready to buy he'll get it done. Gio Pina did an excellent job of explaining the operations of the car on a very cold evening. More

Excellent purchase experience Purchased a new Ford Explorer. Craig helped locate the car and got it delivered quickly. Got upfront pricing, smooth purchase experience. Craig and Lo Purchased a new Ford Explorer. Craig helped locate the car and got it delivered quickly. Got upfront pricing, smooth purchase experience. Craig and Louis were excellent!! More