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Fair Oaks Ford

Naperville, IL

4.7
3,182 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,182 reviews

October 24, 2016

Pleasant experience at Fair Oaks specifically Craig Holsman It has been a while since I have purchased a New Car and was dreading going through the process again. To my surprise, this time around was a pleasan More

by NewOwner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Oct 28, 2016 -

Fair Oaks Ford responded

We pride ourselves on trying to make things as easy for our clients as possible, and we're really glad that you were able to reap the benefits of that! Thank you so much for taking the time to write a review--and more importantly, thank you for entrusting us with your purchase. We wish you many years of safety and enjoyment in your new vehicle!

October 24, 2016

Excellent My wife and I leased 2 vehicles today. First time conducting business with Fair Oaks. Clint demonstrated great service, was very knowledgeable and fri More

by arbenkoliqi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
Oct 28, 2016 -

Fair Oaks Ford responded

Thank you so much for bringing your business to us, and for taking the time to write a review. We're very appreciative of your time and patronage! We wish you many years of safety and enjoyment in your new rides, and please don't hesitate to call or stop in if you have any questions about any features!

October 21, 2016

Returning Customer Thank you Craig for making our family car purchase effortless. I needed a car for my family and called Craig , since he had sold me a fusion a few mon More

by steve/connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
Oct 24, 2016 -

Fair Oaks Ford responded

Connie and Steve, So glad to hear that you had a great experience with Craig, Jeremy, and Matt. We deeply appreciate your continued business, and your time in writing a review. We wish you many years of safety and enjoyment in your new car!

October 21, 2016

Excellent experience! I dreaded the idea of having to go buy a new car, you hear can hear such horror stories, but Jeremy made it a breeze! We talked about what kind of car More

by Hmmuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
Oct 24, 2016 -

Fair Oaks Ford responded

We love reviews like this---thank you! We really pride ourselves on our no-hassle, upfront approach, and we're so glad that we were able to help you get into something you love. Thank you for taking the time to write a review! We wish you many safe years of enjoyment ahead!

October 21, 2016

Great place to buy a car. No salesman pressure. Very friendly atmosphere. I feel that we got a good price on our used 2014 Lincoln MKX. We got a decent trade in value on our used car. More

by Leon730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2016 -

Fair Oaks Ford responded

Leon, Thanks so much for coming in, and for purchasing a new vehicle with us. We very much appreciate it! We also appreciate your taking the time to write a review, so thank you for that as well. We wish you many safe years of enjoyment in your new ride!

October 20, 2016

Lease of a Ford Explorer Gio, you made this experience with my family amazing. Haven't gone to a dealership in 12 years. A lot, has changed since then including the 2 child More

by larocca16
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Oct 24, 2016 -

Fair Oaks Ford responded

We're so glad that you had a great experience---never worry about bringing your kids here. We're a family-owned dealership, have been for almost 40 years, and kids are part of that. They are always welcome :) Thank you, also, for taking the time to write a review. We appreciate it! We wish you many safe years of enjoyment in your new vehicle!

October 20, 2016

smooth, quick very pleasant to work with and very helpful. all of the staff is very friendly and made the lease a pleasant experience. If you are looking for a n More

by mariah9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Oct 24, 2016 -

Fair Oaks Ford responded

Mariah, Thank you so much for coming in--we're so pleased that we were able to help you get into a new car! We also appreciate your taking the time to write a review. We wish you many years of safety and enjoyment in your new ride!

October 20, 2016

Repeat Customer Craig and Serafin always make me feel welcome without pushing me to purchase before I am ready. I have bought several vehicles from them and go to the More

by JamesLane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
Oct 24, 2016 -

Fair Oaks Ford responded

James, Thank you so much for entrusting us with your purchase. We're so glad you came back to us when you were ready for a new ride. Your continued business means the world to us---and we also appreciate your writing a review! We wish you many safe years in your new vehicle, and we look forward to helping you again the next time around!

October 17, 2016

Vince did an excellent job! Vince was a friendly and knowledgeable salesman. I had visited three other car dealerships in the area and he by far did the best job. He was one of t More

by LKnotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Kerber
Oct 18, 2016 -

Fair Oaks Ford responded

Thank you so much for your purchase, we appreciate your entrusting your new car with us. We are glad that Vince was able to help get you in the car you want. We agree that he's an incredible asset to our team! Thank you, also, for taking the time to write a review. It is much appreciated. We wish you many years of safety and enjoyment in your new car!

October 16, 2016

Great dealership and friendly people I wanted to lease a new car and wanted to stay domestic. I had a certain budget for my monthly payment that I HAD to maintain. I went to Dodge and C More

by Frank B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
Oct 17, 2016 -

Fair Oaks Ford responded

Frank, Thank you so much for your review, and for entrusting us with your new car purchase! We deeply appreciate your time and your business, and are so glad we were able to get you into a new car at the right price. May you have many years of safe, enjoyable driving in front of you!

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