
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,195 reviews
Very good Each time I come i.am treated with friendliness and respect. I often have the service advisor Dave. He is very helpful. I've known him for a long time Each time I come i.am treated with friendliness and respect. I often have the service advisor Dave. He is very helpful. I've known him for a long time. More
Making it simple I have purchased several cars from John. He has always made the buying process simple. I worked with Jeremy during the sales process. He was non-pr I have purchased several cars from John. He has always made the buying process simple. I worked with Jeremy during the sales process. He was non-pressure and very relaxed. I liked the fact they let me drive the vehicle, on my own, to decide whether or not the vehicle I was test driving worked for me. The only negative in the process were some minor detail issues by the Finance Department, however, nothing that spoiled the "experience". I will continue to purchase my vehicles from Fair Oaks Ford in the future. If you like fair pricing and being treated like an adult, this is your store. More

Great experience This was my first time using Fair Oaks. Salesman Clint Schreiber made the entire process enjoyable, quick and painless. He was very helpful in finding This was my first time using Fair Oaks. Salesman Clint Schreiber made the entire process enjoyable, quick and painless. He was very helpful in finding me a great deal that fit my needs. I will recommend Fair Oaks to others in the future. More

Very happy Gio was the best. Quick and easy lease process. I expected to be searching and buying the car to take the whole day but we got home in time for a nap Gio was the best. Quick and easy lease process. I expected to be searching and buying the car to take the whole day but we got home in time for a nap before dinner. Lovely. More
2 Cars Bought Great employees providing great customer service! Went back there after purchasing a previous car and the process went so very smooth and promptly ju Great employees providing great customer service! Went back there after purchasing a previous car and the process went so very smooth and promptly just like before! More

Friendly and informative Louis was very professional and friendly. He was not high pressure. He did all that he could to get the deal we were asking for. We would recommend Louis was very professional and friendly. He was not high pressure. He did all that he could to get the deal we were asking for. We would recommend to do bussiness with Louis. More

Relaxed, informative, easy! We purchased a 2017 Ford Escape Titanium at Fair Oaks Ford and couldn't be happier with the Escape and the dealership. We did not feel rushed or press We purchased a 2017 Ford Escape Titanium at Fair Oaks Ford and couldn't be happier with the Escape and the dealership. We did not feel rushed or pressured from Clint. He explained everything with expert knowledge and answered the many questions we had regarding this new venture we started. Clint sat in the Escape with me to patiently show me how to operate all the mechanisms that were all very new to me. I'm happy to report that his expert explanations helped me easily adapt to a new and exciting learning curve. More

Love my Flex Great personalized customer service from Dan! He really went out of his way to meet our needs. His explanation of the car buttons and options was very Great personalized customer service from Dan! He really went out of his way to meet our needs. His explanation of the car buttons and options was very appreciated. More
Wonderful Car Buying Experience I came to Fair Oaks to purchase a new car after my previous vehicle had been totalled. Pam helped me search through the inventory and find anything th I came to Fair Oaks to purchase a new car after my previous vehicle had been totalled. Pam helped me search through the inventory and find anything that I thought I might like. She informed me if any of the chosen vehicles had an previous accidents and geared me away from those, as they may have some unforseen issues. We came down to two vehicles that I was in love with and Pam worked up final prices for me to make a final decision. Best experience I think I've had purchasing a vehicle! More

First great experience ever! I've purchased numerous Ford products over the years under the A and Z plans, but despite those perceived "easy" purchase transactions, buying a new c I've purchased numerous Ford products over the years under the A and Z plans, but despite those perceived "easy" purchase transactions, buying a new car has always been a painful experience . . . until now. Louis was low pressure, informative, polite. Steve was also low pressure as we walked through the financing transaction. And John checked with us to make sure we were being well cared for. Overall, a fantastic experience . . . our first! But not our last if we keep our business with Fair Oaks. Thanks, guys! More