Fair Oaks Ford

Pleasant Experience at Fair Oaks Ford/Lincoln Just wanted to drop a quick note to thank Brandon for his support during the delivery of my car. He was very patient with me during the Financial Cre Just wanted to drop a quick note to thank Brandon for his support during the delivery of my car. He was very patient with me during the Financial Credit approval process. Brandon also took the time to explain the many options/functions of my new car. More

Needed a New Car After a traumatic crash in which my car was deemed a total loss, I needed a new car. I hadn't planned on buying a new car this year, and hadn't bought After a traumatic crash in which my car was deemed a total loss, I needed a new car. I hadn't planned on buying a new car this year, and hadn't bought a Ford before. Fair Oaks was recommended to us and was the first stop on a full day we'd planned to try out cars at different dealers. This ended up being our first and last stop on our car-buying venture. We were introduced to Pam Hammersmith who patiently and professionally educated us about the pros/cons of different models, selected a few from the lot, and showed us the many technological features as we drove each car. We ended up purchasing a Ford Escape with trim package and all the bells and whistles we could imagine. The gorgeous blue color is admired by everyone who sees it! Since our purchase, we've called and stopped in to see Pam with questions about those bells and whistles, and she is always glad to help. I want to add that all of the Fair Oaks employees we encountered were friendly and genuinely glad we'd bought there--no rush of salespeople eager for the commission--as it is the dealership policy not to award commissions. This was a thoroughly enjoyable experience after such a traumatic car accident. More

Excellent service Clint was very efficient, knowledgeable and friendly. It was a great buying experience. I will definitely recommend Fair Oaks Ford to my family and Clint was very efficient, knowledgeable and friendly. It was a great buying experience. I will definitely recommend Fair Oaks Ford to my family and friends. More

Pleasant experience at Fair Oaks specifically Craig Holsman It has been a while since I have purchased a New Car and was dreading going through the process again. To my surprise, this time around was a pleasan It has been a while since I have purchased a New Car and was dreading going through the process again. To my surprise, this time around was a pleasant experience. The folks at Fair Oaks Ford/Lincoln and specifically Craig Holsman, were nice to work with. Craig was very helpful and I will be recommending him to my associates. The Process was very smooth & fast with no surprises. More

Excellent My wife and I leased 2 vehicles today. First time conducting business with Fair Oaks. Clint demonstrated great service, was very knowledgeable and fri My wife and I leased 2 vehicles today. First time conducting business with Fair Oaks. Clint demonstrated great service, was very knowledgeable and friendly but most importantly - not pushy. Overall great experience, as expected from #1 US automaker. More

Returning Customer Thank you Craig for making our family car purchase effortless. I needed a car for my family and called Craig , since he had sold me a fusion a few mon Thank you Craig for making our family car purchase effortless. I needed a car for my family and called Craig , since he had sold me a fusion a few months earlier. Craig was very attentive to our needs and budget concerns. He went that extra mile to find the perfect car for us. He also made knowledgeable suggestions on the options offered. Jeremy helped with the final paperwork, and showing us all the options on our new car, and making sure it was perfect before we purchased it and drove away in it. The experience of buying a new car was professional and very efficient from both of these salespersons. We were in and out of the dealership in 2 hours with our new car, after Craig found it for us. Matt helped us in the financing end. He was very professional and respected our choice in financing options and extended warranty options. Thanks Craig ! Thanks Jeremy and Matt ! We will definitely be back ! We look forward to working we you again ! More

Excellent experience! I dreaded the idea of having to go buy a new car, you hear can hear such horror stories, but Jeremy made it a breeze! We talked about what kind of car I dreaded the idea of having to go buy a new car, you hear can hear such horror stories, but Jeremy made it a breeze! We talked about what kind of car I was looking for and what features I wanted. Then he told me about what the different trim options were and what the benefits were of one vs the other. Once we knew what we were looking for we went to the lot and looked at the cars they had there. There was no pressure to look at the ones that were the nicer trim packages or had more features. After the test drive I told him I wanted to talk numbers and that was a breeze! He was up front with the process and what to expect and I got a great deal on a grea car without having to haggle. There was no games in the car buying process with him. It was such a great experience and I LOVE my new car. I've already had a friend ask where I got my car from and I recommended Jeremy for when she decides to buy. I would highly recommend this dealer and Jeremy to anyone who's in the market! More

Great place to buy a car. No salesman pressure. Very friendly atmosphere. I feel that we got a good price on our used 2014 Lincoln MKX. We got a decent trade in value on our used car. Very friendly atmosphere. I feel that we got a good price on our used 2014 Lincoln MKX. We got a decent trade in value on our used car. More

Lease of a Ford Explorer Gio, you made this experience with my family amazing. Haven't gone to a dealership in 12 years. A lot, has changed since then including the 2 child Gio, you made this experience with my family amazing. Haven't gone to a dealership in 12 years. A lot, has changed since then including the 2 children that were running around 2, 4. Your staff had patience of a saint. You really had some amazing patience to deal with them. I so appreciated the prepping of all the paper work upon my arrival to make it go as flawless as possible to Lease a car and still make it home in time for bedtime. Thanks for all that your staff did for my family. More

smooth, quick very pleasant to work with and very helpful. all of the staff is very friendly and made the lease a pleasant experience. If you are looking for a n very pleasant to work with and very helpful. all of the staff is very friendly and made the lease a pleasant experience. If you are looking for a new lease this is the place to go. More