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Fair Oaks Ford

Naperville, IL

4.7
3,195 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,195 reviews

October 20, 2016

Repeat Customer Craig and Serafin always make me feel welcome without pushing me to purchase before I am ready. I have bought several vehicles from them and go to the More

by JamesLane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
Oct 24, 2016 -

Fair Oaks Ford responded

James, Thank you so much for entrusting us with your purchase. We're so glad you came back to us when you were ready for a new ride. Your continued business means the world to us---and we also appreciate your writing a review! We wish you many safe years in your new vehicle, and we look forward to helping you again the next time around!

October 17, 2016

Vince did an excellent job! Vince was a friendly and knowledgeable salesman. I had visited three other car dealerships in the area and he by far did the best job. He was one of t More

by LKnotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Kerber
Oct 18, 2016 -

Fair Oaks Ford responded

Thank you so much for your purchase, we appreciate your entrusting your new car with us. We are glad that Vince was able to help get you in the car you want. We agree that he's an incredible asset to our team! Thank you, also, for taking the time to write a review. It is much appreciated. We wish you many years of safety and enjoyment in your new car!

October 16, 2016

Great dealership and friendly people I wanted to lease a new car and wanted to stay domestic. I had a certain budget for my monthly payment that I HAD to maintain. I went to Dodge and C More

by Frank B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
Oct 17, 2016 -

Fair Oaks Ford responded

Frank, Thank you so much for your review, and for entrusting us with your new car purchase! We deeply appreciate your time and your business, and are so glad we were able to get you into a new car at the right price. May you have many years of safe, enjoyable driving in front of you!

October 15, 2016

Fantastic Service - I love my new car! I had a great experience at Fair Oaks Ford - I bought a car in under 2 hrs. As a single woman I was a little afraid to go & deal with a "Car Salesman More

by KarenQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Brandon Caudill, Steve Squillo
Oct 17, 2016 -

Fair Oaks Ford responded

Karen, Thank you so much for entrusting us with your new car purchase! We're so glad you're happy, and we very much appreciate your taking the time to write a review. We wish you many years of safety and enjoyment in your new Escape!

October 15, 2016

Great experience The purchase of my vehicle here was easy and fast. No hassles no problems. The staff was very supportive and they were very hospitable. I'll buy there More

by sandro gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff goose
Oct 17, 2016 -

Fair Oaks Ford responded

Thank you so much for coming in to purchase your vehicle with us--we appreciate it! We also appreciate your taking the time to write a review. We hope you have many years of safety and fun in your new ride!

October 14, 2016

Great service Bought a car a couple of weeks ago and the service I received was awesome. My sales person Pam got back to me quickly and listened to everything I wan More

by EricaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2016 -

Fair Oaks Ford responded

Erica, Thank you so much for coming in and entrusting us with your car purchase! We're thrilled that we were able to get you in a new ride. We also appreciate your taking the time to write a review. We wish you many years of safety and enjoyment in your new car!

October 13, 2016

Great experience!! Brandon C. was wonderful, patient, and showed us everything we needed to know about our new car. The new technology was daunting but I felt very comf More

by tara920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Brandon Caudill
Oct 13, 2016 -

Fair Oaks Ford responded

Thank you so much for coming in! We appreciate your business, and we appreciate the time you've taken to write a review. We wish you many years of safety and enjoyment in your new ride, and if you have any further questions about the technology, don't hesitate to call or stop in. We're always happy to help!

October 13, 2016

Terrific people and terrific service! We had a great experience here. All of the people we came in contact with were friendly and professional. They genuinely cared about our bottom lin More

by tyershooz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Santoro, Brandon Caudill, Steve Squillo
Oct 13, 2016 -

Fair Oaks Ford responded

Thank you so much for entrusting us with your purchase--we very much appreciate your business! We also appreciate your taking the time to write a review. It means a lot to us. Many years of safety and enjoyment in your new ride!

October 12, 2016

Bought another Lincoln MKT Lincoln was looking for low mileage used MKT's so I set up an appointment to meet with Gio Pina to talk about the program. He was very helpful in pre More

by xAirdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Dave Wargo, Gio Pina, Steve Squillo
Oct 12, 2016 -

Fair Oaks Ford responded

Thank you so much for your entrusting us with your new purchase---and thank you for taking the time to write a review. We deeply appreciate both. We wish you many years of safe driving in your new Lincoln!

October 10, 2016

Great service Gio was highly professional and went the extra mile during the sales process. I arrived by train and was picked up at the station to view and test dr More

by Mliz8998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Oct 12, 2016 -

Fair Oaks Ford responded

Thank you so much for allowing us the opportunity to sell you your new vehicle. We're so pleased that you're happy with your purchase! We appreciate your taking the time to write a review, and we wish you many years of safety and fun with your new ride!

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