Fair Oaks Ford

Great Experience I worked with a salesman named Vince who was unique in the fact that he did not pressure me into buying anything when I first went into the dealership I worked with a salesman named Vince who was unique in the fact that he did not pressure me into buying anything when I first went into the dealership. My car was towed there because the transmission had died and Vince was very helpful in helping find a car that was affordable and a safe car for my son. This is by far the best expereince I have had in a car dealership. Everyone was friendly and I was able to leave feeling great about the deal and not like I had been ripped off like other places leave you. I actually felt like Vince and Jake cared more about making sure I was comfotable and feeling good about the deal rather than selling cars and making quotas. This place is a MUST GO!!! See Vince! I love my fusion! More

Awesome experience Karl and Jeremy were super knowledgable and went above and beyond to get the exact car we wanted. We're super happy with our MKX lease. - RT Karl and Jeremy were super knowledgable and went above and beyond to get the exact car we wanted. We're super happy with our MKX lease. - RT More

No pressure! One thing I really do not like when going to a car dealer is the pressure put on you as soon as you enter the lot. I get it though, only so many peop One thing I really do not like when going to a car dealer is the pressure put on you as soon as you enter the lot. I get it though, only so many people come on to a lot and only so many will actually purchase a vehicle so it is tough for sales...but I have to say in the multiple times I have gone to Fair Oaks Ford I have never, ever felt pressured. They realize it is a big decision for people and handle the whole transaction with class. I have purchased 1 vehicle from them and leased 2. In all instances I walked out feeling great about my purchase, the transaction and dealership. I can't say that about a lot of other dealers I have visited over the years. If you are tired of the same old song and dance at other dealers, I highly recommend a visit to Fair Oaks. I love Ford vehicles and the quality of those vehicles...and I have great dealership to by them from. Thank you Chris Policarpio with your help with our last 2 leases...you were a joy to work with on the Ford Fiesta ST and Ford Explorer. Can't say thank you enough. Thank you Jake Lambert for help with the lease financing...I enjoyed our talk during the process. Thank you Karl Regalado for the help in pushing me towards the Recaro seats...man, what a difference. Oh yeah, and the stories from your hey-day. ;) More

Great Experience Great dealership. Everybody is very helpful and knowledgeable. Craig/Chris P. were great to work with. Very down to Earth and I felt that they both ha Great dealership. Everybody is very helpful and knowledgeable. Craig/Chris P. were great to work with. Very down to Earth and I felt that they both had my best interest in mind. I would definitely recommend Fair Oaks Ford to anyone looking to buy a vehicle. More

Quick and smooth purchase After a few email exchanges, I came in and test drove an Edge. There were certain features that I wanted and some that I definitely did not want, so C After a few email exchanges, I came in and test drove an Edge. There were certain features that I wanted and some that I definitely did not want, so Craig searched until he found exactly the car I wanted. Brandon walked me through the features on the car, working with me since my time was limited. The entire process was quick and smooth. More

Fantastic Experience - Quick & Easy Can't say enough good things about our experience with Craig Holsman. My wife & I were looking to lease a 2016 Explorer and working with Craig was sea Can't say enough good things about our experience with Craig Holsman. My wife & I were looking to lease a 2016 Explorer and working with Craig was seamless from start to finish. He had our paperwork ready to go when we got to the dealership and we were in-and-out in less than an hour driving home the exact car we wanted. We were floored at how friendly and engaging the entire staff was throughout the process. Brandon Green is phenomenal. He spent close to 30 minutes going over all the options inside/outside the vehicle and making sure we understood how to use everything. We've never had customer service like this and we will definitely be back to Fair Oaks when our other lease is up later this year. More

Awesome speedy service An outstanding experience, they met requested terms and worked very hard to get me out of the dealership quickly. Would recommend and buy again. Chr An outstanding experience, they met requested terms and worked very hard to get me out of the dealership quickly. Would recommend and buy again. Chris Policarpio made the transaction quick and enjoyable! More

Great service We have bought three cars from this dealership. They are professional and treat people in a respectful manner. The service department goes the extra We have bought three cars from this dealership. They are professional and treat people in a respectful manner. The service department goes the extra mile to satisfy the customer. This is the place to shop if you are looking for a vehicle. More

Great service I had great service. I got what I wanted. The salesman was very professional. I have had good experiences with the service department. I have always I had great service. I got what I wanted. The salesman was very professional. I have had good experiences with the service department. I have always been treated respectively. More

Amazing experience We had an amazing experience from the moment we walked in the door. Everyone there is fun and professional and great at their jobs. They all work well We had an amazing experience from the moment we walked in the door. Everyone there is fun and professional and great at their jobs. They all work well together and work well with us. Thanks so much we love our new car More