Fair Oaks Ford

Car Buying made Easy Craig and Jose were absolutely awesome!! Recommend this dealer to Everyone!! Awesome car!! Awesome people!! If you are buying a car - Give these g Craig and Jose were absolutely awesome!! Recommend this dealer to Everyone!! Awesome car!! Awesome people!! If you are buying a car - Give these guys a chance. More

Staff are friendly and super efficient. I took my car in because the oil light had come on. They said they would give it a service at the same. My dog and I got out of the car and went for a I took my car in because the oil light had come on. They said they would give it a service at the same. My dog and I got out of the car and went for a walk. By the time we got back, my car was ready to go - oil and filter change, tire rotation and inspection and a full check up, all for $40. The staff there are all so friendly and super efficient. Ford is great value for money. More

They took my car in the next day and fixed it by 1:30. They took me really fast and did the work well. The car runs like new. It needed 3 coils. They gave me the discounts that they could as I didn't They took me really fast and did the work well. The car runs like new. It needed 3 coils. They gave me the discounts that they could as I didn't have my coupons. I usually see Dave who knows me by name and it was a little longer with the new service man. Dave always remembers me and calls about repair costs before proceeding. I will try to come in when he is there although Mark was good too. More

No appointment and fixed within 2 hours The drivers door handle stopped working on a Saturday evening and I showed up at the dealer when they opened at 7AM on Monday. They were extremely he The drivers door handle stopped working on a Saturday evening and I showed up at the dealer when they opened at 7AM on Monday. They were extremely helpful, took me right away, figured out what was wrong, had the part in stock, fixed it and I was on the road by 9AM. It just doesn't get any better than that. More

Straightforward, Professional, and Responsive Our experience with this dealership and our salesman, Craig Holsman, was outstanding. Craig was very straightforward, no pressure, well informed, and Our experience with this dealership and our salesman, Craig Holsman, was outstanding. Craig was very straightforward, no pressure, well informed, and creative. Due to some personal schedule issues, they held the car for us for two weeks so that we could complete the purchase. We appreciated their accommodation. The car, a Lincoln MKX is fantastic. The other staff at the dealership were helpful, courteous, and professional at all times. The dealership is immaculate inside and out, and has a great customer lounge with coffee, snacks, fruit, TV, and comfortable seating. More

service Very good service for our three vehicles, a Lincoln and 2 Fords. Oil changes, new battery and all services. Always helpful and friendly. Thank You. Very good service for our three vehicles, a Lincoln and 2 Fords. Oil changes, new battery and all services. Always helpful and friendly. Thank You. More

Purchase and service experience We bought the car new and have been taking it back to Fair Oaks exclusively for service. Craig Holsman was easy to work with and trusted me from the We bought the car new and have been taking it back to Fair Oaks exclusively for service. Craig Holsman was easy to work with and trusted me from the get go. I appreciate not having to sign my life away just to test drive a car. We have had almost no issues with the car after 2 1/2 years and 19,000 miles. Unfortunately, I was hit by and errant driver earlier this year. The damage to the left side of the car was extensive enough that it had to be towed. We had all the repairs done at Fair Oaks, coordinateed by Joe Mayer. It took awhile to get all the insurance matters settled, but Joe stayed on it. The final work was top notch. You cannot tell the car was damaged. The service staff at Fair Oaks bends over backwards to take care of you, even for just an oil change. Highly recommended. I would definitely buy another car there. More

Love my 2015 Ford Edge! Craig and Clint were outstanding to work with. Very knowledgable about Ford products as well as candid about their experience with Ford vehicles. I wo Craig and Clint were outstanding to work with. Very knowledgable about Ford products as well as candid about their experience with Ford vehicles. I worked with Craig for over a month to find the perfect Ford for me. More

Positive experience buying new car Came in a few days ago to trade in my old ford and purchased a new 2016 Ford Fusion. Overall everyone was very helpful and low pressure. My only nega Came in a few days ago to trade in my old ford and purchased a new 2016 Ford Fusion. Overall everyone was very helpful and low pressure. My only negative critique would be that I felt some of the sales associates spoke too fast and didn't take their time explaining everything to me as far as warranty/financing goes which made things a bit confusing. More

Positive experience buying used car Very friendly, low pressure sales associates. They were very upfront with the price, explaining that their internet offer was their best offer. Afte Very friendly, low pressure sales associates. They were very upfront with the price, explaining that their internet offer was their best offer. After extensive shopping, I think they were right. Did I get a steal? No. Did I get a fair price? Yes. More