Fair Oaks Ford

Always amazing!!!! Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows you by name and treat you like you are valuable and not just a customer paying for service. Its an excellent service team!!!!! More

Recall service. I called and was scheduled within an hour. They did the work in about an hour. The car was washed and ready when I returned. I could not ask for f I called and was scheduled within an hour. They did the work in about an hour. The car was washed and ready when I returned. I could not ask for faster or better service. Everyone with whom I spoke went out of their way to satasfy me. More

Great Professional Service This was one on my best experience buying a car. Absolutely no pressure and zero hassle, great follow-up and was I was able to do my research and com This was one on my best experience buying a car. Absolutely no pressure and zero hassle, great follow-up and was I was able to do my research and communicate with the dealership via email (this saved me a lot of time and i was able to gain a great deal of confidence with the team) The turnaround was very quick and easy to use. Karl Regaled Brand Manager was great to follow-up on all items i had questions on. Serif Castellan our sales rep was very professional, easy to communicate to, treated me an my wife with great respect and never pushed us into a purchase. The follow-up they had with us was timely and was not intrusive. This was one of the best experiences i have ever had. Once i decided what i wanted, it was quick exactly what we talked about. More

Great Service Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took ca Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took care of any issues that I had. More

Excellent experience I spoke with Pam over the phone and she had advised me to fill out and application before my visit so it would speed up the process. Upon arrival she I spoke with Pam over the phone and she had advised me to fill out and application before my visit so it would speed up the process. Upon arrival she quickly gave me a few options and within a few minutes we were test driving a car. She was very knowledgeable and quite pleasent to work with. She found us exactly the car we wanted and at an amazing price. The whole thing only took a couple of hours and i couldnt be happier with the outcome. More

Beyond Amazing! Our family just bought our 4th car from Pam Hammersmith!! Pam is truly amazing! She knows every inch of any car, yet she explains things in terms an Our family just bought our 4th car from Pam Hammersmith!! Pam is truly amazing! She knows every inch of any car, yet she explains things in terms anyone can understand. She is respectful and fair, too! We recently moved out of state and we drove over 250 miles just so we could work with Pam Hammersmith and Fair Oaks Ford Lincoln again. We will never buy another car from anyone else but Pam. If you are shopping, just stop by and see Pam. I guarantee you will fall in love and be driving off the lot in a new car. More

Best Experience We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snack We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snacks. More

Awesome Service I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the bes I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the best waiting area in the area, and they have free cookies. Enough said. More

Fair Oaks Ford Lincoln in Naperville is the best ever! All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understa All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understand all repairs and causes of failures. They take time to time to listen to my concerns and questions and explain the service very well. I have had 3 full size Fords serviced here, two were new (2010, 2013) and have never had a problem. Also bought two pre-owned cars here and was fully satisfied. They always wash my car after service, greatly appreciated! I can recommend them with out hesitation. More

Scheduled Maintenance Service The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of serv The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of service I always receive there, this dealership would be the only place I would shop for a new Ford vehicle. More