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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

May 24, 2015

Great knowledge and worked to get me the best value Having not purchased a car in many years Craig and Josh worked together and even suggested other models that would be best for what I needed and wante More

by Dan2528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
May 24, 2015

Once again, a terrific customer experience The service department at Fair Oaks Ford, Lincoln is first rate in every respect. I worked with John Mazurek this time and he was terrific. The work More

by pmarsh20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 24, 2015

Easy and Convenient Purchase My daughter and I were browsing for a new Focus and/or Escape and had not decided whether to buy outright or lease. Jake and Karl provided a number o More

by mbedigian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff (extended warranty info), Jake Lambert, Karl Regalado
May 24, 2015

The Best New Car Buying Experience My husband has purchased many cars/trucks for business and personal purposes and he was very impressed by the customer service we received at Fair Oak More

by The Claus'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Bloom
May 23, 2015

Easiest purchase ever. We test drove 2 cars, selected one. We were given a list of all the purchase or lease options, with actual numbers for our selection. More

by Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 23, 2015

very good service. Understood and high qualified people who can answer any question about cars ,finances.They always tray understood what you need what car will be fit More

by smokytsz07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
May 22, 2015

Routine Maintenance and Air Conditioner CheckUp This continues to be the best service team out there. They are always courteous, helpful, detailed in explanations and finished on time. Thank you More

by macduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins, Dave Wargo, Joe Mayer
May 21, 2015

How buying a car should be. Fair Oaks made the car buying experience pleasurable. I worked with people who knew their vehicles and knew their jobs. They provided everything we More

by rowland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
May 21, 2015

Repair under warranty I got my 07 mustang's airbag replaced under recall. The staff are knowledgeable and helpful. The facility is clean and the waiting room is nice. Highl More

by danieltai123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins
May 20, 2015

Great Buying Experience I worked with Jeremy Bloom, who handles leased cars. He made the entire process easy, comfortable and understandable. I've worked with Fair Oaks Ford More

by gj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
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