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Fair Oaks Ford
Naperville, IL
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,180 reviews
May 20, 2015
Tire and Brake Service for my 2007 Mercury Mountineer Fair Oak Ford/Lincoln service is great.,...Dave and Joe always do a terrific job....they keep you informed on the repair and do only what is necessary Fair Oak Ford/Lincoln service is great.,...Dave and Joe always do a terrific job....they keep you informed on the repair and do only what is necessary .....i am a very satisfied repeat customer for both purchase of a new car and the service More
by James
Employees Worked With
Dave Wargo, Joe Mayer
May 20, 2015
Service for my Ford Escape Was having a problem with the blower for the heater and air conditioning. Carlos Posada got me in and out in no time. They even did the multi-point Was having a problem with the blower for the heater and air conditioning. Carlos Posada got me in and out in no time. They even did the multi-point inspection and washed my car. Love their service. More
by karen2391
May 19, 2015
Awesome experience at Fair Oaks What a great experience !! Craig Holman made the entire process easy , quick and simple. we also dealt with paul litwicki- the most knowledgable , What a great experience !! Craig Holman made the entire process easy , quick and simple. we also dealt with paul litwicki- the most knowledgable , patient and nicest guy I have ever bought a cra from. Would defineetley go back to fair oaks as long as these 2 guys are there to buy our next car. More
by Nugget09
Employees Worked With
Craig Holman
May 19, 2015
Good service I have a ford fusion hybrid and every time i come for service they treated me as a special customer and i like it, no one can beat them.Good job guys. I have a ford fusion hybrid and every time i come for service they treated me as a special customer and i like it, no one can beat them.Good job guys. More
by ibnatik66
Employees Worked With
Joe Mayer
May 19, 2015
Always professional and fast As usual, everyone at Fair Oaks was great. They always treat me with respect and they always take good care of my car. It's never a hassle taking my As usual, everyone at Fair Oaks was great. They always treat me with respect and they always take good care of my car. It's never a hassle taking my car in for service there. More
by dan2112
Employees Worked With
Frank Luciano
May 19, 2015
Best Vehicle Purchase Ever Worked with Craig and Paul. This was by far the smoothest car purchase ever. Craig was diligent in getting the exact car we wanted, at a price that wa Worked with Craig and Paul. This was by far the smoothest car purchase ever. Craig was diligent in getting the exact car we wanted, at a price that was extremely competitive. Both my wife and enjoyed, yes, enjoyed the experience. Would recommend this dealership to anyone looking for a no hassle, no haggle buying experience. Again, thanks to all for a good experience from beginning to end. Positive communication throughout the few days it took to complete the deal. More
by Dennis2015
Employees Worked With
Craig Holsman, Brandon Green
May 19, 2015
Great Dealership I had a great experience at fair oaks ford-lincoln. From start to finish i was not pressured by anyone to make a decision. Along the way to making my I had a great experience at fair oaks ford-lincoln. From start to finish i was not pressured by anyone to make a decision. Along the way to making my purchase the employees were very helpful and performed great customer service. I highly recommend this dealership. More
by cchavez1209
Employees Worked With
May 19, 2015
EXCELLENT SERVICE We were thinking about buying a used car for my daughter and called to set up an appointment to have the car checked out. Joe was amazing in the way h We were thinking about buying a used car for my daughter and called to set up an appointment to have the car checked out. Joe was amazing in the way he got the car in right away, with no advanced notice and when the mechanic was finished, Joe explained the exact condition of the car to both us and the original owners of the car so we knew up front what we were buying. I would recommend this Service Center to everyone I know!! THANK YOU JOE for the great service! More
by LisaH
Employees Worked With
Joe Mayer
May 19, 2015
Service visit for my Ford Fiesta My for Fiesta is a very dependable car. I use it for short trips in town, The Dealer service department and especialy Carlos Posada is always pleasent My for Fiesta is a very dependable car. I use it for short trips in town, The Dealer service department and especialy Carlos Posada is always pleasent and treats me like a special customer. Good Job More
by MRJZ
