
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent experience Our experience was very pleasant and proffesional. Kevin was informative, listened and handled the sale with class. No high pressure. This is the 7th Our experience was very pleasant and proffesional. Kevin was informative, listened and handled the sale with class. No high pressure. This is the 7th car either myself or through my company that I've purchased at Fair Oaks Ford and we be back when its time to purchase again. Jeff and Mary Shilkaitis More
Awsome car buying experience From start to finish, this was the fastest and easiest car buying experience, hands down. My previous car kicked the bucket, and I was in need of a ne From start to finish, this was the fastest and easiest car buying experience, hands down. My previous car kicked the bucket, and I was in need of a new car fast, quick, and in a hurry. Kevin P. was awesome with helping me find a car that suited my needs, and fit my budget. He was professional, knowledgeable, and most importantly, not pushy or overwhelming. He went above and beyond with customer service, even going as far as keeping me updated on the status of my trade in and financing via text, while I was at work stressing out about it. I got a great deal on myMilan and I am now a loyal customer to Fair Oaks Ford. More
Excellent Overall Experience! My wife and I drove 200 miles to purchase our Lincoln MKT from Fair Oaks. Craig Holsman went above and beyond to get the exact vehicle we wanted. An My wife and I drove 200 miles to purchase our Lincoln MKT from Fair Oaks. Craig Holsman went above and beyond to get the exact vehicle we wanted. And, his pricing was fair. We also worked with Jeremy Bloom who went over the vehicle in great detail and helped us get acclimated to all the features of the MKT. John Roncone was professional and thorough in handling the financing details. I would definitely purchase another vehicle from Fair Oaks! More
Ford and Joshua Smyth were great! I came to this dealership unsure of what car I wanted. I walked out knowledgeable, convinced, and happy! I bought my car right there on the spot and I I came to this dealership unsure of what car I wanted. I walked out knowledgeable, convinced, and happy! I bought my car right there on the spot and I had no doubts about it. Joshua was a pleasure to work with and made everything painless and easy. I ended up buying a Ford Fusion 2015 and I love it! The customer service was amazing and all of my questions were answered. No one tried to "sell" me the car but instead were interested in what I wanted. More
Quick, friendly, efficient. Craig and Brandon were a great team. Craig worked hard and was patient with my many requests of pricing different vehicles. He got me a great deal and Craig and Brandon were a great team. Craig worked hard and was patient with my many requests of pricing different vehicles. He got me a great deal and had everything ready when I showed up. Brandon carried the torch on because of my late arrival and Craig had to leave (he did stay late to meet me). From there it was quick through the normal services, finance and cashier. No pressure for add ins etc. It was great. Thanks again. Love the black fiesta ST More
Great Customer Service Carlos always shows great customer service to me. Every time I come to have service its always the best service and I'm greeted with a smile!!! Carlos always shows great customer service to me. Every time I come to have service its always the best service and I'm greeted with a smile!!! More
Excellent Initially I spoke with Kevin Francher who was very helpful in what I wanted to do as far as a new car purchase was concerned. He told Craig about me Initially I spoke with Kevin Francher who was very helpful in what I wanted to do as far as a new car purchase was concerned. He told Craig about me and what I wanted. I returned on Kevin's day off and met Craig. The change in sales people was seem less. I found Craig to be efficient and professional. Craig understood what I wanted to do and made the new car purchase painless. I would seek Craig and Kevin out the next time I am in the market for a Ford Motor product. More
Perfect Oil Change In and out In No Time! Wonderful place to get work done. On time and friendly. The perfect dealer experience! This is my second time coming here for service and they are so Wonderful place to get work done. On time and friendly. The perfect dealer experience! This is my second time coming here for service and they are so far and above my old dealer I could never go back. As a side note the sales team is superb as well. Friendly and very helpful even when I was just checking out the future ride. More
Always do a good job. Clear explanations of work needed Consistently do a great job with quick and courteous service. Seem to always fit the appointment to my schedule. Great explanation of the work requi Consistently do a great job with quick and courteous service. Seem to always fit the appointment to my schedule. Great explanation of the work required and the cost. More
Great support and truly a good car dealer We were assisted by Craig Holsman and bought our car via internet and went through this dealership. Everyone was very professional , worked out a good We were assisted by Craig Holsman and bought our car via internet and went through this dealership. Everyone was very professional , worked out a good price and I enjoy my car very much. I can highly recommend this place! More