Fair Oaks Ford

"The Works" Oil Change No appointment necessary and I was in and out in 45 minutes, "The Works" includes oil change, tire rotation, and inspection. A complimentary car wash No appointment necessary and I was in and out in 45 minutes, "The Works" includes oil change, tire rotation, and inspection. A complimentary car wash is a bonus! The Service Writer was exceptionally knowledgeable, friendly and helpful. The waiting room is well appointed and comfortable. Overall an A+ experience! More

Great service Leased my car from the dealership a year ago; great experience. I now bring the car back here for service and every time I have been in, the attention Leased my car from the dealership a year ago; great experience. I now bring the car back here for service and every time I have been in, the attention and service I have been given has been fantastic. Always quick, great explanation of the work done. More

"Great Service" Great Service at a reasonable cost, very helpful staff when explaining what needs to be fixed and at what cost. After servicing my other car at Honda Great Service at a reasonable cost, very helpful staff when explaining what needs to be fixed and at what cost. After servicing my other car at Honda for many years I find Fair Oaks a step above on cost and helpfulness. More

Great oil change Fast and friendly service. Oil change done quickly and a free car wash that is appreciated. I received a call confirming that work was done, that all Fast and friendly service. Oil change done quickly and a free car wash that is appreciated. I received a call confirming that work was done, that all performance reviews (battery, tires, etc.) were fine. More

Proud owner of a New Ford Edge I am a Ford Girl and when it was time to trade in the Old Escape I had plenty of options. Fair Oaks was the one who followed through and Craig was de I am a Ford Girl and when it was time to trade in the Old Escape I had plenty of options. Fair Oaks was the one who followed through and Craig was determined to get me in the car I wanted! More than thrilled with my new car! More

Always a pleasure This is the sixth car my family has purchased from Fair Oaks Ford and they are always more than willing to work with me and get me in the car I want!! This is the sixth car my family has purchased from Fair Oaks Ford and they are always more than willing to work with me and get me in the car I want!!! More

Did not receive what I was told I would get. Was told there were more keys in a "deal bag" and that when found would be mailed to me. After a few days of only having one key and hearing nothing Was told there were more keys in a "deal bag" and that when found would be mailed to me. After a few days of only having one key and hearing nothing I called and emailed a few time until I had to speak to the manager. Finally, I was told the deal bag did not contain any keys and that I would need to spend $200 to get an extra key. I asked if they would make me a key and make it complementary. I was told that was not possible. Pretty crazy to spend thousands on a truck and only get one key... didn't think I was asking for much. Love my truck but won't go back to the dealership. More

Always Great and Professional Service The Service Team at Fair Oaks Ford is kind, professional and knowledgeable. They are always a pleasure to work with. They go the extra mile to caref The Service Team at Fair Oaks Ford is kind, professional and knowledgeable. They are always a pleasure to work with. They go the extra mile to carefully work with the customer and keep them informed on necessary work the car needs along with the related costs. I strongly recommend this dealership for service and purchasing of any Ford car or Truck. More

what a great experience All i can say is wow. What a great dealership from the people to the experience to the look and feel. I dealt with Craig over the internet made the wh All i can say is wow. What a great dealership from the people to the experience to the look and feel. I dealt with Craig over the internet made the whole deal easy and I am not the easiest person to haggle with but what a pro Craig is even in my indecision he was never pushy or rude like 50% of dealerships out there. Jake closed out the deal and Bob and John were great to. Do not hesitate email Craig or stop in to fair oaks get a great deal,great experience and great feeling leaving with no buyers remorse or felt you were pushed into a deal you didn't want. Competitors take note this is how you sell cars. thanks to everyone at fair oaks ford More

outstanding service I want to thank Craig Holsman and the rest of the sales team for a flawless purchase process of my Lincoln MKZ. Everything went very smooth and they I want to thank Craig Holsman and the rest of the sales team for a flawless purchase process of my Lincoln MKZ. Everything went very smooth and they took every opportunity to make sure I was completely satisfied. This was my 2nd purchase at Fair Oaks Ford Lincoln and I will return when Im ready for my next vehicle. They make buying a vehicle very easy. More