Fair Oaks Ford

Love my Ford Best internet buying experience I went to a local dealer in Iowa to find my car. Two weeks had past and no response on when the Edge would be in. Dec Best internet buying experience I went to a local dealer in Iowa to find my car. Two weeks had past and no response on when the Edge would be in. Decided to try by moms house and found called bought my edge within a week. Craig found what I wanted gave me a great price and even worked over a holiday. Best deserved present to myself. More

Honest Paul gave me honest answers and helped me make the best decision for me. I'm the type of car shopper that gets turned off with salespeople that try to Paul gave me honest answers and helped me make the best decision for me. I'm the type of car shopper that gets turned off with salespeople that try to hard to make the sale. This definitely wasn't my experience at Fair Oaks. Thanks, Paul and Craig. More

Professional service Employees were very knowledgeable and helpfully, answered questions fully. they were very professional and were not high pressure salespeople which I Employees were very knowledgeable and helpfully, answered questions fully. they were very professional and were not high pressure salespeople which I prefer. First time buyer from this dealership and would buy from them again and recommend them. More

First TIme Ford Buyer Best Experience I went in to buy a Ford Edge and they gave me probably the best price I could've found anywhere. Also, the dealer I worked with was incredibly helpful I went in to buy a Ford Edge and they gave me probably the best price I could've found anywhere. Also, the dealer I worked with was incredibly helpful with answering my questions and insisted on test drives to make sure we enjoyed the vehicle. Everything was wonderful about this experience and I would definitely recommend it. More

A great experience After hearing great reviews of this dealership from coworkers, I contacted Fair Oaks Ford when I was ready to buy a new truck. From the first email c After hearing great reviews of this dealership from coworkers, I contacted Fair Oaks Ford when I was ready to buy a new truck. From the first email contact to driving off the lot with a new F150, everything was simple and enjoyable. I will now be recommending this dealership as well. More

Overall experience was unbelievably easy I took my 87 year old neighbor to buy a used car and experienced kindness patience in all the questions asked. Thoughtfulness and respect given to my I took my 87 year old neighbor to buy a used car and experienced kindness patience in all the questions asked. Thoughtfulness and respect given to my neighbor in showing her how everything worked until she felt comfortable to drive home with all the new bells and whistles on her new used car. I would recommend these gentlemen to anyone who want to purchase a car. They treat used car buyers like you where buying a brand new car. Thank you! More

Purchase of two vehicles My husband and I were in the market for 2 new vehicles due to all the available incentives. Neither of us enjoy haggling over price, so we started by My husband and I were in the market for 2 new vehicles due to all the available incentives. Neither of us enjoy haggling over price, so we started by email with Craig. With every other dealer that I attempted to contact this way, I was bombarded with emails. Craig would answer my emails and wait for my reply. We feel like we got a fair deal on our purchases. Everyone in the dealership is polite and friendly. They all seem to truly enjoy working there. Serafin was awesome from getting the paperwork started to making sure we knew how everything worked in both vehicles before leaving. Everyone we dealt with was great from Craig with negotiations, Serafin with paperwork and explaining the vehicles, to Robert in Customer Relations and finally John in Financing. I would definitely recommend going to Fair Oaks Ford. More

Fantastic First Time Ford Buying Experience at Fair Oaks Wanted to buy a Ford C-Max Hybrid, and went to Fair Oaks in Naperville since it is close to my home. Met Clint Schreiber when we walked in the front Wanted to buy a Ford C-Max Hybrid, and went to Fair Oaks in Naperville since it is close to my home. Met Clint Schreiber when we walked in the front door and he introduced himself, and found him to be cool, calm and collected--not to mention knowledgeable and, of course, courteous. He found the exact C-Max version I was looking for in two days, and had it ready for purchase a day after that. Enjoyed meeting Robert Wojtan and John Roncone, who were very professional and friendly in their roles for this purchase. Looking forward to many years of great service from this dealership. More

GREAT EXPERIENCE We have very easy and friendly experience purchasing new fusion. They sold us the car with only features we request. There was no pressure. Excelle We have very easy and friendly experience purchasing new fusion. They sold us the car with only features we request. There was no pressure. Excellent! More

2nd Time Around This was my 2nd time at Fair Oaks Ford. First time (2006) was a great success for me, purchasing a new 2006 Taurus SE. They Helped me secure great f This was my 2nd time at Fair Oaks Ford. First time (2006) was a great success for me, purchasing a new 2006 Taurus SE. They Helped me secure great financing through Ford, got the price I was willing to pay. Salesman really went out of his way to sell me on Fair Oaks. This time around I purchased a new 2014 Ford Escape. Again the salesman (different one) sold me over. It did take some time to agree on a price but we got it done. In a few years I'll be back again. Nothing better than doing business with a quality dealer. They really made me feel special, not just a number. Bill F More