Fair Oaks Ford

Paul was great! My husband and I met our 23 year old daughter at this dealership last week because she wanted to buy her first "adult" car - on her own. Luckily, we My husband and I met our 23 year old daughter at this dealership last week because she wanted to buy her first "adult" car - on her own. Luckily, we fell into the hands of Paul - who was AMAZING! He was so patient and treated our daughter like he would have wanted someone to treat one of his own kids! We were there for her to help negotiate and just make sure she wasn't "taken" - but even if we weren't there, I know that Paul would have had her best interest at heart. Great dealership, very impressed - I can see why so many people are referred to them. More

Car Buying Made Easy Paul and his co-workers made car buying easy and a smooth process. We appreciated the time that was spent with us as we selected our car and the no p Paul and his co-workers made car buying easy and a smooth process. We appreciated the time that was spent with us as we selected our car and the no pressure service when we visited the dealership. More

Very satisfied I was very happy with the process and the car I received. I would recommend this dealership. Pam did a nice job and it wasn't high pressure sales wh I was very happy with the process and the car I received. I would recommend this dealership. Pam did a nice job and it wasn't high pressure sales which I really don't like. More

Truly Enjoyable Buying Experience The staff was friendly and efficient. The purchase and trade in went very smoothly. Every question I presented was answered promptly and patiently. The staff was friendly and efficient. The purchase and trade in went very smoothly. Every question I presented was answered promptly and patiently. Really nice people to deal with. More

Satisfied Car Buying Experience My first car purchase in 10 years was enjoyable and seamless thanks to Craig Holman and Pam Hammersmith. Craig provided educational and no pressure se My first car purchase in 10 years was enjoyable and seamless thanks to Craig Holman and Pam Hammersmith. Craig provided educational and no pressure service that made my car selection easy. The team at Fair Oaks went above and beyond to make the whole process easy from start to finish with post sales follow up you would expect from a top tier dealership. I am another satisfied customer! More

AMAZING Service! We just finally bought a new car a few days ago. We have been shopping around the past month. The last car we had was totaled in a car accident so we We just finally bought a new car a few days ago. We have been shopping around the past month. The last car we had was totaled in a car accident so we were in a desperate need of a new car. We went to 4 other Ford dealers, 2 Nissan, 2 Toyota, 1 Honda, and 1 Acura dealers. By far, the customer service that we received was top notch from Fair Oaks Ford. Just like everyone else, we shopped around on the internet first. We contacted everyone first by email and then went into each dealership. Fair Oaks Ford Lincoln was the only dealership (out of 8) who gave us all around awesome service. I also want to add that many other dealers treated us with disrespect and didn't even give us a time of day. It also took other dealers more then 30 minutes before I was approached. I even had a salesmen ask if I have enough money to pay for a car like this! This was not the case from Fair Oaks. I still have other dealerships hassling me currently. I was never hassled on the phone or on email. Craig Holsman took the time to answer all my questions either through email or on the phone. Each email I sent, was returned by Craig within minutes. We were pretty specific in what we wanted in our 2015 Limited Explorer. Craig looked high and low for our car. When Craig went on vacation, he had another salesmen, Jeremy Bloom, take care of us. Just like Craig, Jeremy was excellent. Jeremy found the exact car I wanted in a dealership in Wisconsin! He finally, after 1 month of looking, found our dream car! If you are in a market for a new car, I highly recommend going to Fair Oaks and ask for Craig or Jeremy! More

Great car buying experience Nothing was forced down my throat. It was just a smooth process. I did not spend a ton of time sitting around waiting. Very smooth with everything. Nothing was forced down my throat. It was just a smooth process. I did not spend a ton of time sitting around waiting. Very smooth with everything. More

Courteous and Knowledgable Personnel Craig Holman and Jeremy Bloom are two examples of employees who go overboard to make sure the customer is satisfied. This is the second vehicle I hav Craig Holman and Jeremy Bloom are two examples of employees who go overboard to make sure the customer is satisfied. This is the second vehicle I have purchased at this dealership in the past 6 months and I would reccomend them to anyone looking for a good deal and good service. The staff at Fair Oaks knows their product and that sure makes life easier when purchasing a new vehicle. More

Stellar Service! Friendly staff from start to finish! Salesman took the time to explain features of vehicle and answer all my questions, and go over the vehicle thorou Friendly staff from start to finish! Salesman took the time to explain features of vehicle and answer all my questions, and go over the vehicle thoroughly with me. In and out in under two hours, most pleasant car purchasing experience ever! More