Fair Oaks Ford

BEST new car purchase experience EVER!!! If you want a no-hassle, straight up, no BS new car buying experience, go to Fair Oaks Ford Lincoln in Naperville. I had been to a number of dealersh If you want a no-hassle, straight up, no BS new car buying experience, go to Fair Oaks Ford Lincoln in Naperville. I had been to a number of dealerships in the last 2 months, and NONE compared to this one. They were the most professional of all I visited and their prices are the lowest around (and trust me...I checked ALL AROUND)! I dealt with Craig Holsman and he was the BEST. He is the #1 Car Salesman for Ford Motor Company for 14 years running in the Region and achieved The #1 Car Salesman in The Country for 2010, 2011,2012 and now for 2013, and it shows. Thanks to everyone over there who helped with my purchase, Craig, Serafin, John and Bob! You guys ROCK! I WILL be returning there when it is time for my next purchase...whenever that may be. More

Treated like family! From the minute we walked into the dealership we felt comfortable! No one let us stand alone for a minute before they approached us to make sure we w From the minute we walked into the dealership we felt comfortable! No one let us stand alone for a minute before they approached us to make sure we were being taken care of. We just came to "look" but ended up driving the truck off the lot! The entire process was easy from start to finish. It is now the 3rd or 4th truck we purchased with them and they will continue to be our go to dealership! More

Excellent car buying experience! I love my new MKC! The overall "car" buying experience was smooth and hassle-free. Craig Holsman was very professional, straight-forward and great t I love my new MKC! The overall "car" buying experience was smooth and hassle-free. Craig Holsman was very professional, straight-forward and great to work with. He provided a great deal on my new MKC along with a fair trade-in, which closed the deal quickly. Paul Litwicki took the time to explain all the features of my new MKC. He was extremely knowledgeable and very patient. I am very impressed with both Craig and Paul. Thank you! More

Josh Smyth Josh smyth is the man that helped me . He helped me from the beging to the end . I got a brand new ford focus hatchback,it drives amazing. Josh knows Josh smyth is the man that helped me . He helped me from the beging to the end . I got a brand new ford focus hatchback,it drives amazing. Josh knows what he is doing and is very friendly. More

Excellent Was treated so so good. Car buying can be scarry a d frustrating but Ryan made the whole experiance a joy. We would ceartanly recomend dealing wiyh t Was treated so so good. Car buying can be scarry a d frustrating but Ryan made the whole experiance a joy. We would ceartanly recomend dealing wiyh this dealership an there excellant staff. More

Great Customer Service Excellent Customer Service from Craig, Brandon and John, and an overall great car buying experience. Craig was easy to work with and he found us an ex Excellent Customer Service from Craig, Brandon and John, and an overall great car buying experience. Craig was easy to work with and he found us an excellent deal, Brandon patiently explained all the Fusion's options and John brought us to the finish line. More

We're a Ford family! We just purchased a Focus from Kevin Pranaitis at Fair Oaks, making it 4 Fords in the family. Our 2 sons each own a Focus along with mine and my wife' We just purchased a Focus from Kevin Pranaitis at Fair Oaks, making it 4 Fords in the family. Our 2 sons each own a Focus along with mine and my wife's Freestar. The customer service at Fair Oaks is first class as is their service department. I would recommend Fair Oaks to anyone looking for a uniquely different car-buying experience. More

Personal service I just picked up my new car and the sales person walked me through every aspect of the car from headlights, back up cameras to navigation system and t I just picked up my new car and the sales person walked me through every aspect of the car from headlights, back up cameras to navigation system and the Sync. It would have taken me weeks to figure some of this stuff out while driving. More

No Pressure Experience This is first car that we have bought in 9 years and the difference this time versus the last time we bought was like night and day. The staff at Fair This is first car that we have bought in 9 years and the difference this time versus the last time we bought was like night and day. The staff at Fair Oaks Ford were extremely helpful and didn't put any pressure on us to buy the first day we visited and even when we came back to make sure about purchasing the vehicle we were looking at. Craig was very straight forward and honest when speaking with him and offered us a very good deal on the 2012 Nissan Altima that we purchased. They were also able to get us a better rate than the pre-approved financing that we came in with. Overall it was a great experience! Thanks Craig, Serafin and John! More

Friendly people, good experience! My husband has purchased three cars from Fair Oaks and this is my first time buying a car from them. My salesman was Kevin Pranaitis and he was very My husband has purchased three cars from Fair Oaks and this is my first time buying a car from them. My salesman was Kevin Pranaitis and he was very easy to work with and very knowledgeable about the car. There was no pressure to buy and no pushy sales tactics. I would definitely recommend Fair Oaks to anyone looking to buy a car! More