
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience Everyone at the dealership was very friendly and helpful. They had the car we were looking for and made the purchase an easy one. I would recommend th Everyone at the dealership was very friendly and helpful. They had the car we were looking for and made the purchase an easy one. I would recommend the dealership for future purchases. More
Great Experience! I was so appreciative of the help I received during my recent visit to Fair Oaks Ford. As a single mom looking for a new car on my own, I was treated I was so appreciative of the help I received during my recent visit to Fair Oaks Ford. As a single mom looking for a new car on my own, I was treated very fairly. Much time was given to answer my questions as well as to work with my budget. I was grateful for all of the personal attention given to me. I came in with a plan in my mind and left with a new SUV! Great day! More
Anderson 5-11-2014 We sincerely appreciated the patience and courtesy extended to us during our purchase experience with the Fair Oakes Ford Lincoln dealership. The pro We sincerely appreciated the patience and courtesy extended to us during our purchase experience with the Fair Oakes Ford Lincoln dealership. The professionalism of the persons whom we engaged made our purchase a most satisfying experience. More
Great Car Buying Experience We had the opportunity to purchase a Lincoln from Jeremy. Jeremy is a top notch salesperson who understood what we wanted, worked to make it happen a We had the opportunity to purchase a Lincoln from Jeremy. Jeremy is a top notch salesperson who understood what we wanted, worked to make it happen and ultimately made us very happy with the buying experience. He was thorough in explaining details every step along the way. We also worked with Bob as well. Bob was a pleasure to work with as well. Lastly, we had a smooth experience completing the paperwork with John. All in all, it was a great experience. More
Did everything they could to earn our business! We talked to Craig after requesting an internet pricing on a specific Explorer that we built. He was unable to find it (Sports are hard to one by), so We talked to Craig after requesting an internet pricing on a specific Explorer that we built. He was unable to find it (Sports are hard to one by), so he priced out a brand new one built for us. He gave us his bottom line pricing right away. We really respected that. In fact, that is the sole reason we went here. We talked to several other Ford dealers and they seemed much more shady. When we brought up the fact that another dealer had a lower sales tax because of his location, Craig offset the price even more to keep our business. To us, that was what set him apart. When we went in to sign the paperwork after our truck came in, we talked to another sales person that we didn't care for as much. We felt he had less customer-relation skills, but nevertheless still friendly. More
Consistent excellence in sales and service I think we put poor Craig through the ringer with our endless questions and concerns regarding our new car purchase. He was more than patient and hel I think we put poor Craig through the ringer with our endless questions and concerns regarding our new car purchase. He was more than patient and helped us select a car (2014 Ford Explorer Sport) that we're really happy with. We got a great price, excellent terms, and were very impressed with everyone who helped us. This is our second purchase from Fair Oaks Ford (our first was our 2001 Expedition, which our college aged daughter now drives) and we couldn't be happier. More
Fantastic experience I went in looking for a Ford Fusion to lease. I knew what I wanted, and Fair Oaks Ford certainly delivered. Clint came over to my boyfriend and myself I went in looking for a Ford Fusion to lease. I knew what I wanted, and Fair Oaks Ford certainly delivered. Clint came over to my boyfriend and myself as we walked in and listened to me describe what I was thinking about, and suggested we take a look at what they had in the lot. He described the differences between each - the SE, the Titanium, et al - and then grabbed keys for a test drive once I'd picked out the model I liked. He was very receptive to what I wanted to do in terms of the finance piece of the process, and was a pleasure to work with. I spoke with a few other people as I went through the purchase process, but Clint was a huge help throughout. The staff at Fair Oaks Ford is friendly, knowledgeable, and I will certainly recommend them to anyone looking for a new car. More
Just bought my new Ford Fusion Hybrid! I visited the Fair Oaks Ford dealer while i was looking for a new car. I had already visited others in the area and I had planned to go to a differen I visited the Fair Oaks Ford dealer while i was looking for a new car. I had already visited others in the area and I had planned to go to a different Ford dealer but, since I wanted to look at both the Lincoln MKZ and the Ford Fusion hybrids, I thought this would be a good place to stop. Jeremy was friendly and trusting right off the bat. I never got the feeling i was a fish on a hook and I never was turned away. I kept looking at other cars but i kept coming back to Fair Oaks. I returned twice with each of my two daughters in tow…I rely on their opinion…and they were impressed as well. In the end, I checked one more dealer and came back again to Fair Oaks ALMOST ready to buy. Jeremy was busy with appointments but still made time to meet with me and show me all the cars he had on the lot that would fit my specifications (wants, must haves and must nots). I was sold and everyone helped out on a busy Friday night. I stayed until the deal was done and they all hung in there with me. Thank you all. More
My Dream SUV Wow, this has been the best experience in car buying. They were very patient in my many returns to test drive "one more time." Thumbs up! This dealers Wow, this has been the best experience in car buying. They were very patient in my many returns to test drive "one more time." Thumbs up! This dealership is very clean and friendly. Since the Explorer that I wanted (color and package) was not on the grounds they located one in a very short time. I am very happy with Fair Oaks Ford-Lincoln and their wonderful staff! More
Great Explorer experience Thanks to the team at Fair Oaks Ford. I was feeling out of my element in buying a new car and the team made me feel at ease and was able to answer al Thanks to the team at Fair Oaks Ford. I was feeling out of my element in buying a new car and the team made me feel at ease and was able to answer all of my questions. They were great at following up with my husband and I to ensure we had all the information we needed. I would definitely recommend this dealership. More