
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,191 reviews
My last experience on leasing our new MKX was seamless. Originally Jeremy Bloom gave me all sorts of information whether buying or leasing is a better deal. He then searched for available cars, colors, and Originally Jeremy Bloom gave me all sorts of information whether buying or leasing is a better deal. He then searched for available cars, colors, and packages. I brought my wife back a couple weeks later & Jeremy was not there so Pam Hammersmith assisted us by showing us a few cars & searched & found us our New MKX!! She also helped expedite getting our car so we could maximize discounts before the end of the month. Two days later we took possession & Jeremy delivered & explained all its features. It was really nice that Jeremy & Pam could work in concert to make our new car experience excellent!! More
Easy to work with negotiating price and trade-in. Very straight forward. Entire staff was friendly and helpful. Would highly recommend Craig and Fair Oaks. straight forward. Entire staff was friendly and helpful. Would highly recommend Craig and Fair Oaks. More
Very happy with the sales and service. Courteous, respectful and values my time. This is the second vehicle I have purchased here and will be back. respectful and values my time. This is the second vehicle I have purchased here and will be back. More
Fair Oaks Ford is receiving a five star rating from us as it is the dealership to go to when you are buying a car. This is our second car we have purchased from Jeremy and when it is time to buy another one it is the dealership to go to when you are buying a car. This is our second car we have purchased from Jeremy and when it is time to buy another one, we will be going back to Fair Oaks Ford! We are treated efficiently and with respect. There is no game playing and everyone we spoke with understood our wishes and did their best to make the deal go smoothly. We will definitely continue to recommend Fair Oaks Ford as the place to go to purchase a new vehicle! More
Craig was great to work with. No haggling, gave the best price right away. Answered all of my questions quickly. He didn't have the car I wanted but was able to get it in a day. price right away. Answered all of my questions quickly. He didn't have the car I wanted but was able to get it in a day. More
Jeremy is a joy to talk with! He is by far the friendliest sales person I have ever come across!! If you're looking for a great deal and an even better experience I would highly recommend you come friendliest sales person I have ever come across!! If you're looking for a great deal and an even better experience I would highly recommend you come see Jeremy Bloom! More
I worked with Craig Holsman (Internet Sales Manager) and he was very responsive. No pressure, but very good follow up on all my questions. I arranged everything by email and phone in advance. Picking up he was very responsive. No pressure, but very good follow up on all my questions. I arranged everything by email and phone in advance. Picking up the car was relatively quick, politely declined offers of additional dealer options and was out the door in about 1 hour. I would highly recommend Fair Oaks and Craig, especially if like me you want to do as much as possible online. More
Excellent experience. Even while we waited all the associates were attentive. Paul was knowledgeable and very professional. Robert was friendly and all were patient and not pushy. Very pleased. associates were attentive. Paul was knowledgeable and very professional. Robert was friendly and all were patient and not pushy. Very pleased. More
My wife and I recently moved from the San Francisco Bay Area and were looking to possibly buy out our existing lease. We were also wanting to explore other options both new purchase or lease. We were greet Area and were looking to possibly buy out our existing lease. We were also wanting to explore other options both new purchase or lease. We were greeted with smiles from the minute we waked in the door and the entire staff seemed committed to providing us with a great customer experience. We were introduced to Jeremy Bloom who was extremely knowledgeable about the Ford & Lincoln Vehicles and different finance programs that were available to us. We decided to lease a new Ford Explorer and Jeremy did a great job of keeping things moving along throughout the process and being very conscious of our time. I am in my mid 40's and have purchased Ford cars my entire life. My Father worked at Ford Motor Company for 50 years in Livonia Michigan. I will honestly say that Jeremy and the rest of the staff at Fair Oaks Ford-Lincoln made this my best experience to date in purchasing a Ford car. Thank You! The Collins Family More