Fair Oaks Ford

Friendly fast nice gave me a really good deal on car and fair trade on my old car. Offered me drinks and snacks. My dad bought a car too. fair trade on my old car. Offered me drinks and snacks. My dad bought a car too. More

People ask why I always go to Fair Oaks Ford for my vehicles. The reason I keep going back is the friendly people who work there. I am a stickler for good customer service and let me say, Fair Oaks F vehicles. The reason I keep going back is the friendly people who work there. I am a stickler for good customer service and let me say, Fair Oaks Ford is great. The staff is wonderful and it starts at the top with John Krajnovich, general sales manager and culminate with Craig Holsman, Internet manager. Craig has always gone above and beyond when it comes to buying a new vehicle. Craig is always there for the customer, from price negotiation of the trade in, the locating of a new vehicle , to the purchase price of the new vehicle. I will always make sure to recommend Craig and Fair Oaks Ford to my friends and family. More

We were looking for a dealer in our vicinity in Chicagoland. Fair Oaks was not the closest but I had great service experience there with my company car. We looked there. Craig and Jeremy were aw Chicagoland. Fair Oaks was not the closest but I had great service experience there with my company car. We looked there. Craig and Jeremy were awesome. Craig sold us the car which he had to get with a trade with a dealer in Wisconsin. Talk about going the extra mile to make the customer happy! We received an excellent price based on an internet pricing service. But we did wind up picking a model with more optional equipment than we originally thought of. We still got a great deal and are very happy with the service related to the sale. Jeremy was outstanding in helping us understand the features of the new vehicle. More

Let's start with the easy part - these guys are super. While I intended to purchase a vehicle this fall, my visit that day was more of an initial "recon" stop. I started talking with Paul and he super. While I intended to purchase a vehicle this fall, my visit that day was more of an initial "recon" stop. I started talking with Paul and he went about the process determining what my needs and wants were. Although I was expecting to settle on a new car equipped with what matched my needs, we ended up with an "executive" driven vehicle that more than met my expectations for less than what I expected to spend. We ended up closing that day. I couldn't be more thrilled with my Explorer and am very happy with Fair Oaks. To me, one of the best indicators of a dealer is a returning customer. I'll be back. More

I was pleasantly surprised on how helpful and more importantly, how fair this dealer was. I did not feel pressured and know I was getting a fair deal. importantly, how fair this dealer was. I did not feel pressured and know I was getting a fair deal. More

Never thought I would purchase a Ford until I walked into this dealership. The customer service was top notch!!! Such a friendly staff, they welcomed me and my wife with open arms. They even remembered are this dealership. The customer service was top notch!!! Such a friendly staff, they welcomed me and my wife with open arms. They even remembered are nick name when we came back to finalize the paper work (meet the Browns!!) Craig and Jeremy was such a pleasure to work with. We will be purchasing another car in the future and we will definitely come back to this dealership. More

Seamless. Everyone was great. Craig made the ordering process simple and Jeremy was very helpful at delivery explaining the My Ford Touch and Sync systems. process simple and Jeremy was very helpful at delivery explaining the My Ford Touch and Sync systems. More

I had totaled my previous car and wasn't really wanting to purchase another car but had no choice. Steve was professional and caring. He worked hard for my sale and treated me great! wanting to purchase another car but had no choice. Steve was professional and caring. He worked hard for my sale and treated me great! More

I had a very pleasant purchasing experience. Everyone was very friendly and polite and I feel I got a good deal on the 2011 Ford Edge I purchased. Everyone was very accommodating. was very friendly and polite and I feel I got a good deal on the 2011 Ford Edge I purchased. Everyone was very accommodating. More

Everyone was very helpful and the customer service was excellent. Serafin was very nice and made sure we would be satisfied with our purchase. We would recommend this dealership because overall we had a g excellent. Serafin was very nice and made sure we would be satisfied with our purchase. We would recommend this dealership because overall we had a great experience and everyone treats you well. More