
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,192 reviews
I got my 2014 Ford Fusion Hybrid Titanium with Moonroof I got my 2014 Ford Fusion Hybrid Titanium with Moonroof & Navigation from this dealership. Also got good deal on extended warranty. Over all exper I got my 2014 Ford Fusion Hybrid Titanium with Moonroof & Navigation from this dealership. Also got good deal on extended warranty. Over all experience with Craig Holsman, Jeremy Bloom & Fair Oaks was great. Highly recommend this dealership. More
From start-to-finish, everything was amazing at Fair Oaks. Purchased 2014 Fusion Hybrid from Jeremy, who was more than patient with me and answered all of my questions. Robert W finished off the deal Oaks. Purchased 2014 Fusion Hybrid from Jeremy, who was more than patient with me and answered all of my questions. Robert W finished off the deal and did so very quickly, which I really appreciated. A week after I bought the car I went through a carwash at a gas station and left my wipers going accidentally. An entire wiper blade was torn off the driver's side. I took the car to Fair Oaks service and they actually took a replacement off of another Fusion on their lot INSTEAD of making take Ford's warranty replacement wiper, which is not as nice. So, service also went above and beyond for me. Highly, highly recommend Fair Oaks for both sales, and service after the sale. I couldn't be happier. More
The entire team did a great job. They were all friendly The entire team did a great job. They were all friendly and professional throughout the whole process. They were also straight forward in properly The entire team did a great job. They were all friendly and professional throughout the whole process. They were also straight forward in properly presenting all options and incentives. More
I have purchased two Ford vehicles from Fair Oaks in the last 6 years. I did not consider another product or another dealership. I have had good experiences with their staff. i would buy another vehicle fro last 6 years. I did not consider another product or another dealership. I have had good experiences with their staff. i would buy another vehicle from them without question. More
Clint was fantastic. He is laid back and doesn't cram a sale down your throat. I felt comfortable from the get-go and the staff was very friendly towards my family which included an impatient 3 year old. a sale down your throat. I felt comfortable from the get-go and the staff was very friendly towards my family which included an impatient 3 year old. The dealership itself has nice amenities and has a great selection of vehicles. More
These guys were friendly, courteous, kind, answered all our questions, and helped us get the best possible deal on our new 2014 Ford Explorer. Bobby also let us know that being a Costco Member we would ge our questions, and helped us get the best possible deal on our new 2014 Ford Explorer. Bobby also let us know that being a Costco Member we would get the best deal, and we did. We are very pleased with all that helped and the Ford Explorer we bought. Thanks More
Jeremy Bloom is a fantastic Salesman. Positive, thoughtful, and most important, has integrity. You are treated like you are his only client, when in fact he may be helping 3 people at one time. I thoughtful, and most important, has integrity. You are treated like you are his only client, when in fact he may be helping 3 people at one time. Instrumental in my decision to buy vs lease my new Ford Escape. Highly recommend working with Fair Oaks, and ask for Jeremy. More
Need a new car to meet my wife's needs with her limited mobility. Met initially with Craig Holsman and later with Serafin Castelan. Craig was extremely helpful and patient in narrowing down the v limited mobility. Met initially with Craig Holsman and later with Serafin Castelan. Craig was extremely helpful and patient in narrowing down the vehicles that met our minimum specifications not the least of which was a vehicle that most closely emulated the ride in our 2004 Cadillac DeVille. With Serafin's assistance both were extremely helpful in arranging for extended test drives in the Ford Flex and the Linclon MKT to insure that we were getting the right car to replace the Cadillac. Despite the many nice features of the Ford Flex, the MKT was the hands-down winner. Craig went out of the way to quickly find the MKT with the color and options we wanted at a price that was reasonable with a more-than-fair trade-in for our Cadillac. Serafin did a great job on orienting me the the many features and options at the time of delivery. In short, the whole team at Fair Oaks was professional and made this car buying experience easy. If you're in the market you should give Craig a call. More
We have dealt with the service at Fair Oaks Ford for years and have always liked the personal service received. Needed to get a newer car and was treated very fairly with the service we received and act years and have always liked the personal service received. Needed to get a newer car and was treated very fairly with the service we received and actually love the new used car I bought. More