Fair Oaks Ford

I bought a used car from Fair Oaks Ford. All the sales guys were really nice, but Ruben was exceptionally helpful. He answered all my questions with patience and made sure I knew all the features before I guys were really nice, but Ruben was exceptionally helpful. He answered all my questions with patience and made sure I knew all the features before I left. He gave me a very good price for the car and was honest in his negotiating. He didn't try to sell me anything I didn't need and I really appreciate it. Thank you Ruben for making my car shopping easy and fun More

Jeremy was very courteous, informative, and helpful in deciding which model and options to go with. Through conversation, we found we had a connection that, for both of us, our first car was the Ford Mav deciding which model and options to go with. Through conversation, we found we had a connection that, for both of us, our first car was the Ford Maverick. I would definitely recommend Jeremy to friends and family. More

This was undoubtedly the most stress-free car buying experience I have ever had. I highly recommend Jeremy at Fair Oaks Ford. He was extremely knowledgeable and had answers for all of my questions. experience I have ever had. I highly recommend Jeremy at Fair Oaks Ford. He was extremely knowledgeable and had answers for all of my questions. More

I bought a previous new Ford vehicle from Craig Holsman in 2007 and returned for another new 2013 Ford product this month. Craig is a very friendly, professional, dedicated and tireless salesman who went o in 2007 and returned for another new 2013 Ford product this month. Craig is a very friendly, professional, dedicated and tireless salesman who went out of his way to find the Ford F-150 truck that me and my wife were looking for and at a price that was very competitive. The buying experience from pre-sale to delivery was efficient, knowledgeable and very courteous. It was a joy to deal with Craig, Bob Wojtan and Serafin Castelan and I look forward to continuing that relationship in the future. Incidentally, my 2007 Ford Explorer was always serviced and maintained at Fair Oaks with my complete satisfaction and I intend doing the same with my new F-150. More

When the dealership called me on Thursday night to tell me my new car had arrived, they said I could get a loaner car while my car received the protection package "The Protector" before I drove it off the me my new car had arrived, they said I could get a loaner car while my car received the protection package "The Protector" before I drove it off the lot. Suggested I come in the next day (Friday) after 1:00 because Bob wouldn't be in until then. I came in at the appointed time, but Bob said I couldn't get a rental car because it would be "over a weekend." Bad customer service for a dealership to start breaking promises even before I have driven my new car! I should have waited to come in on Monday to do the paperwork! More

This is the 3rd vehicle I bought from Craig Holsman at Fair Oaks Ford and each experience has been great. Honest, friendly and fair! There's no reason to shop anywhere else. "NO" stress. All my deals have Fair Oaks Ford and each experience has been great. Honest, friendly and fair! There's no reason to shop anywhere else. "NO" stress. All my deals have been done over the phone or via email and everything is as stated when I show up to sign the papers. If they don't have the car with the features you want, or your favorite color, Craig Holsman will locate it quickly and have it brought to the dealership. This man is amazing when it comes to customer service. I thought I was a good customer knowing I bought my last 3 vehicles there but when I read some of these reviews I found someone who bought "7" cars here! I drove over an hour to this dealership rather than purchase from my local guys. There's a reason we all come back. Give him a try! Dave L More

I decided to go to Fair Oaks to buy a new vehicle because I decided to go to Fair Oaks to buy a new vehicle because they where willing to locate one that fit my needs from out of state. Craig Holsman my sal I decided to go to Fair Oaks to buy a new vehicle because they where willing to locate one that fit my needs from out of state. Craig Holsman my salesperson was a pleasure to deal with on the phone and in person. I felt comfortable at Fair Oaks and feel I got a good deal on my new E-250 and my trade in More

Paul was great! Extremely friendly and upfront. Had a great experience with him. I would specifically recommend him anytime. Everyone we dealt with was friendly and professional. We had a very good ex great experience with him. I would specifically recommend him anytime. Everyone we dealt with was friendly and professional. We had a very good experience!! More

This was a very friendly, pleasant experience. Did not take the fun out of buying a new car. The process was efficient after we made a choice to buy. Included up sell on warranties and extra service pac take the fun out of buying a new car. The process was efficient after we made a choice to buy. Included up sell on warranties and extra service packages...but well done (usually painful in the buying process) Serafin was friendly, informative without being pushy. More

I needed a new truck as soon as possible and went to Fair Oaks because I know one of the mechanics and felt I would get a good deal. I did and am very happy with the service and with Ruben. I am having a c Oaks because I know one of the mechanics and felt I would get a good deal. I did and am very happy with the service and with Ruben. I am having a couple things added to it and will get it back tomorrow - Feb.. 15. I love the way it drives and the features it came with are terrific. They have been very accomodating and I wouldn't hesitate to go there again for a future purchase. I took the truck back this morning for the extra feature and they drove me home until the vehicle is ready. Ruben went the extra mile to make sure I was 100% satisfied. More