Fair Oaks Ford

Great overall experience and fantastic selection of different models with different options/colors! Very friendly and helpful staff and they were honest and open. This is my first Ford, but it won't different models with different options/colors! Very friendly and helpful staff and they were honest and open. This is my first Ford, but it won't be my last! More

I knew I wanted the new Ford Escape SEL, with 302a package. They had the Kodiak brown with tan leather interior. From the minute I walked in, they were warm and friendly. There were no high pressure package. They had the Kodiak brown with tan leather interior. From the minute I walked in, they were warm and friendly. There were no high pressure tactics. The deal we struck was fair and reasonable, I would return for my next vehicle to this dealership. More

The sales team at Fair Oaks was great, Ruben answered all my questions in a professional way and made me feel he was very concerned with my needs and wants. It was a pleasure dealing with Ruben and I will t my questions in a professional way and made me feel he was very concerned with my needs and wants. It was a pleasure dealing with Ruben and I will tell all my friends if they want to buy a car the best place to go for a great deal with knowledgeable sales people is Fair Oaks. More

The sales people were very courteous and informative. The pricing on the vehicle was great and we were treated fairly. I would recommend this dealership to a friend looking for a new automobile purchase The pricing on the vehicle was great and we were treated fairly. I would recommend this dealership to a friend looking for a new automobile purchase. The salesmen were very amiable and friendly at the first which helps in deciding on which vehicle to purchase. More

Overall it was a great experience. I was in and out in less than three hours. Serafin answered all of my question, Bob was quick with the protector package demo (which I got today), and Doug made the pape less than three hours. Serafin answered all of my question, Bob was quick with the protector package demo (which I got today), and Doug made the paperwork process go pretty quick too. I am very happy with my leased Escape and I would recommend this dealer to anyone interested in a Ford. More

Both of these people went out of there way to help me find the car I wanted.They were knowledgeable, friendly,and helpful. I would recommend them to anyone. find the car I wanted.They were knowledgeable, friendly,and helpful. I would recommend them to anyone. More

Everyone was pleasant and accomodating. There was continued follow-up communications before and after the sale, and no pressure to make a purchase. The exterior package I bought was done when promise continued follow-up communications before and after the sale, and no pressure to make a purchase. The exterior package I bought was done when promised. More

AMAZING!! The only dealer you should consider is Pam Hammersmith of Fair Oak Fords! Pam is the BEST - request her by name. I drove over 300 miles each way just to work with Pam. She is professional, Hammersmith of Fair Oak Fords! Pam is the BEST - request her by name. I drove over 300 miles each way just to work with Pam. She is professional, patient and experienced. My experience could not have been better!! If you want a great experience and great price, call Pam Hammersmith with Fair Oaks Ford, you cannot go wrong. I will never go anywhere else, no matter how far I have to drive to work with her. I felt comfortable there being a woman and my husband was beyond impressed at her knowledge, she clearly knows her cars and is a true pleasure to work with. More

Great experience. Craig was awesome as our primary contact. Reuben was great when we picked up the vehicle They have showed up a willingness to help out at anytime. contact. Reuben was great when we picked up the vehicle They have showed up a willingness to help out at anytime. More

I initially intended to just visit and test drive a Ford Fusion Hybrid but left leaving a deposit in order to purchase a new car. Steve approached me within five minutes of being on the lot and spoke to me Fusion Hybrid but left leaving a deposit in order to purchase a new car. Steve approached me within five minutes of being on the lot and spoke to me about the availability of the car I wanted. He was willing to work with me to let me know when the car would arrive. I never felt pressured or rushed. Steve made me feel like a friend. He let me test drive another vehicle similar to the one I wanted and verified when my car would be delivered and worked with me in a very sincere way. Steve called me the moment the car arrived and I was able to pick it up the next day. Paul was great at explaining the additional protection on the car and gave me a great deal. I also received great cooperation from the man who finalized the papers and gave me an extended warranty. Overall it was a great experience!!! I have already recommended them to a family member. More