Fair Oaks Ford

Conducted an internet search for a new 2013 Ford Explorer and received a prompt response from Craig at Fair Oaks. Unlike some of the other responses Craig was straightforward and provided me the detailed quo and received a prompt response from Craig at Fair Oaks. Unlike some of the other responses Craig was straightforward and provided me the detailed quote I was looking for. The price was fair and the dealership reasonably close. Bottom line is I picked up my new Explorer last night and I am pleased with the service, vehicle and price. More

This dealership is wonderful. From the time I walked in till the time I left I was treated like royalty. My salesman was extremely knowledgeable about the Explorer. He showed me how to work all the gadgets till the time I left I was treated like royalty. My salesman was extremely knowledgeable about the Explorer. He showed me how to work all the gadgets on my car. I had so much fun with this sale, I will definitely go back to them when I am ready to buy another new car. I would also highly recommend them. More

Through online quote, I got a great price without all the hassle of negotiating. Great communication throughout the process of bid, order, fabrication, and delivery. Very professional and friendly. hassle of negotiating. Great communication throughout the process of bid, order, fabrication, and delivery. Very professional and friendly. More

I had a great experience over the few weeks I spent with the ford team finding the right car for me. They were friendly, patient with me and my kids and easy to work with. In the end, I was very comfortab the ford team finding the right car for me. They were friendly, patient with me and my kids and easy to work with. In the end, I was very comfortable with my purchase as well as excited. More

I was looking for a dealer who would honest upfront with me. Craig was not only the first person to answer me. He also had the largest selection of vehicles to choose from. So while the other dealers wer me. Craig was not only the first person to answer me. He also had the largest selection of vehicles to choose from. So while the other dealers were still giving me leading questions instead of honest answers, I was siting with Craig buying my new Explorer. More

I had a great car buying experience at Fair Oaks Ford. I was not pressured and felt like I was a long lost friend. I bought an MKZ Hybrid and the driving experience has been outstanding. The gas milea I was not pressured and felt like I was a long lost friend. I bought an MKZ Hybrid and the driving experience has been outstanding. The gas mileage has been at or above the advertised mileage ratings and the timing for my purchase could not have been better with the high gas prices this past summer. I recommend this dealership to anyone buying a new vehicle. Tim Benecke More

Hello - from the time we walked in the door, and met Steve, the customer service was great. Steve is very personable and we really felt that he very interested in what our needs were in buying a new ca Steve, the customer service was great. Steve is very personable and we really felt that he very interested in what our needs were in buying a new car. We test drove a few cars and really liked/decided on the Edge. Steve explained the features that customers he's worked with really like about the car. Also, liked knowing that your dealership has saleried salesman (as opposed to commissioned). Think it makes all the difference in how the customer feels in buying a car from your dealership. The dealership was very busy on Saturday, and Steve used the time wisely to teach us the basics of the car/sync my phone, etc - while we were waiting to see the Finance Manager. Doug was very friendly and the process was very organized. Likewise,Robert explained various aspects thouroughly. Overall great experience! Thanks More

My overall experience at Fair Oaks Ford might be different from other customers in the sense that I ordered a car from the dealer that was not on the lot yet, but had been per-ordered. The car sale different from other customers in the sense that I ordered a car from the dealer that was not on the lot yet, but had been per-ordered. The car salesman that I dealt with, Paul Litwicki, was awesome because he's an easy going guy that is all about helping you out as a customer. When he noticed that the car, which was on its way to the dealer, was not coming in at a timely fashion for me, he then went out of his way to get me the exact same car from another dealer so that I could have the car I wished right away. This example of service can be noticed throughout the entire dealership and this is why I would recommend Fair Oaks Ford to everyone. More

I came to the dealership to look at a 2012 F150. The salesman I dealt with was Sarafin he was friendly and answered all of my questions. Robert did a great job explaining all of my options for the f150. salesman I dealt with was Sarafin he was friendly and answered all of my questions. Robert did a great job explaining all of my options for the f150. I would recommend this dealership to my friends. I drove past 2 Ford dealerships to get to this one. More

We were interested in purchasing a car we could tow behind our Motorhome. We looked at 2 different models and they went out of their way to check to see if they were towable. Only 1 model was towable behind our Motorhome. We looked at 2 different models and they went out of their way to check to see if they were towable. Only 1 model was towable, and we decided to purchase the car. They even suggested a place we could have the towing equipment installed on the car. The pricing was very fair and the whole ordeal went very smooth. Would definitely purchase another car from them. More