
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Paul was very helpful and showed us everything about the car and answered all of our questions. I found when I got home that I couldn't turn off the map lites. I called him and he took the time to walk me car and answered all of our questions. I found when I got home that I couldn't turn off the map lites. I called him and he took the time to walk me through it. All in all, a very pleasant experience. More
My wife and I were referred to this dealership by a friend who also had excellent customer service with the sales people. The person that worked with us in purchasing a new Ford fusion, was very helpfu friend who also had excellent customer service with the sales people. The person that worked with us in purchasing a new Ford fusion, was very helpful, friendly, and went out of his way to offer us the best deal possible. In helping my wife and I decide on what car to purchase, he was very patient while we drove several different makes and models. For pricing and financing, the sales manager was able to work with us to get the best deal possible within our budget. I would definitely recommend this dealership to family and friends if they are in the market for a new or used car because of the friendly service, and the willingness to work with the customer. More
Fair Oaks Ford did an outstanding job on my transaction which involved trading in a lease vehicle for a newer leased vehicle. They have the expertise and professionalism across the board with their person which involved trading in a lease vehicle for a newer leased vehicle. They have the expertise and professionalism across the board with their personnel. More
I was greeted right away and asked what they could help me with. I wanted to turn in my current lease and purchase a new vehicle. The whole process was fairly painless and I walked out of the dealership wi me with. I wanted to turn in my current lease and purchase a new vehicle. The whole process was fairly painless and I walked out of the dealership with the vehicle I wanted. I am, so far, very pleased with the overall experience with Fair Oaks Ford. More
My wife and I recently purchased a new Ford Edge at Fair Oaks. The whole staff was extremely friendly and helpful. We felt that they truly were listening to what we wanted and tried to find the best match f Oaks. The whole staff was extremely friendly and helpful. We felt that they truly were listening to what we wanted and tried to find the best match for us. They never pushed us to go a certain way and let us make the decision ourselves. I highly recommend them! More
I found the perfect car I was searching for at Fair Oaks Ford for a MUCH better price than other Ford dealers were offering! Everyone in the dealership was very friendly and took care of all of my needs. Ford for a MUCH better price than other Ford dealers were offering! Everyone in the dealership was very friendly and took care of all of my needs. More
Visited multiple dealerships within the week and when we first met Dan at 9am, he was immediately happy to assist us in locating a new car for us. We drove to his other car location where he found the our first met Dan at 9am, he was immediately happy to assist us in locating a new car for us. We drove to his other car location where he found the our new Ford Edge Sport that we were looking for. There was no hassle and prompt fast service between his managers so we can conclude the deal. Dan is a great person to work with and i highly recommend him to my friends and family for their next vehicle purchase. Thanks Dan once again for your assistance!!! More
IT WAS A VERY STRESS FREE EXPERIENCE WORKING WITH CRAIG.. HE WAS VERY HELPFUL AND NON PUSHY... CRAIG MAKES YOU FEEL COMFORTABLE FROM THE MINUTE YOU MEET HIM... THE BUILDING IS CLEAN AND MODERN.. ALL THE STA HE WAS VERY HELPFUL AND NON PUSHY... CRAIG MAKES YOU FEEL COMFORTABLE FROM THE MINUTE YOU MEET HIM... THE BUILDING IS CLEAN AND MODERN.. ALL THE STAFF IS FRIENDLY AND HELPFUL.. I WILL COME BACK FOR ALL MY NEW CARS AND THE MAINTENANCE.. I WILL STRONGLY RECOMMEND TO ALL MY FRIENDS TO VISIT FAIR OAKS FORD AND MEET THE BEST SALESMAN EVER CRAIG... THANKS TO EVERYONE... More
When my fiance and I first stepped in yesterday, we were not thinking about leaving with a car that day; however with the help of Paul, who was our sales consultant, he helped us to the max in getting a car not thinking about leaving with a car that day; however with the help of Paul, who was our sales consultant, he helped us to the max in getting a car! We were first thinking in buying a new sedan or a hatchback, especially a small, fuel efficient one for me since my work consists of being on the road for a season each year. However, Paul still introduced us to the used cars, just to see if there could be any additional variety of choice. I was taught to drive a truck and I have been using my parents' Chevy suburban ever since high school, so I am accustomed to driving these bigger types of vehicles. When I first looked at the 2010 Jeep Patriot, it totally attracted me by its red color, bigger body than a sedan or a hatchback. My gut told me to take it for a test drive. We did and it felt great! This used car not only was in good condition, it had 17K, which was basically new to us! We got a great offer plus warranty! Our experience from first stepping in to the dealer until our last handshake, was overall a success. We are very delighted in getting this perfect car to start our new adventure as newlyweds in a few months! We feel that this Patriot is perfect for the two of us as we commence to start our lives together. Who knows, maybe we will seat our children inside someday! Thanks Fair Oaks!! More