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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

September 01, 2012

Paul was very helpful and showed us everything about the car and answered all of our questions. I found when I got home that I couldn't turn off the map lites. I called him and he took the time to walk me More

by dorisgibbas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 31, 2012

My wife and I were referred to this dealership by a friend who also had excellent customer service with the sales people. The person that worked with us in purchasing a new Ford fusion, was very helpfu More

by FOLandin11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Trudnos
August 26, 2012

Fair Oaks Ford did an outstanding job on my transaction which involved trading in a lease vehicle for a newer leased vehicle. They have the expertise and professionalism across the board with their person More

by bobgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 26, 2012

I was greeted right away and asked what they could help me with. I wanted to turn in my current lease and purchase a new vehicle. The whole process was fairly painless and I walked out of the dealership wi More

by chrisjlance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 25, 2012

Had a great experience with Fair Oaks. Made it very easy for me they were fair, prompt and straightforward. Even got a $500 college grad discount. More

by mcgrahmmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 24, 2012

My wife and I recently purchased a new Ford Edge at Fair Oaks. The whole staff was extremely friendly and helpful. We felt that they truly were listening to what we wanted and tried to find the best match f More

by pete77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 22, 2012

I found the perfect car I was searching for at Fair Oaks Ford for a MUCH better price than other Ford dealers were offering! Everyone in the dealership was very friendly and took care of all of my needs. More

by quartanote01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
August 21, 2012

Visited multiple dealerships within the week and when we first met Dan at 9am, he was immediately happy to assist us in locating a new car for us. We drove to his other car location where he found the our More

by Paul M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Santoro
August 20, 2012

IT WAS A VERY STRESS FREE EXPERIENCE WORKING WITH CRAIG.. HE WAS VERY HELPFUL AND NON PUSHY... CRAIG MAKES YOU FEEL COMFORTABLE FROM THE MINUTE YOU MEET HIM... THE BUILDING IS CLEAN AND MODERN.. ALL THE STA More

by kuligo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
August 18, 2012

When my fiance and I first stepped in yesterday, we were not thinking about leaving with a car that day; however with the help of Paul, who was our sales consultant, he helped us to the max in getting a car More

by jess.a.avila.75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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