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Fair Oaks Ford
Naperville, IL
3,186 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,187 reviews
August 25, 2020
Bob did a great job explaining the benefits of purchasing from Fair Oaks and their commitment to customers. The detail to attention by the Fair Oaks team on vehicles is something you rarely see. Very custom from Fair Oaks and their commitment to customers. The detail to attention by the Fair Oaks team on vehicles is something you rarely see. Very customer focused group that understands the importance of trust. Bob was the perfect sales person to deal with a first time buyer. He made sure that all the details were covered and understood. If you want a great contact at Fair Oaks, ask for Bob! More
by Jim G
August 20, 2020
Bob at Fair Oaks Ford-Lincoln Inc was wonderful to work with while getting a Ford Explorer for our growing family! We were pleased with the whole experience! with while getting a Ford Explorer for our growing family! We were pleased with the whole experience! More
by emmadale1104
Employees Worked With
Bob Williams
August 20, 2020
Excellent Bob was very helpful throughout the whole experience, I would seek him for future vehicle purchases. My wife and I were extremely pleased and will recommend to other people experience, I would seek him for future vehicle purchases. My wife and I were extremely pleased and will recommend to other people More
by knecht
August 19, 2020
Was given a great value on my trade in and was not pushed on my purchase. My entire family buys from Fair Oaks and will continue to do so in the future. on my purchase. My entire family buys from Fair Oaks and will continue to do so in the future. More
by matthew.hoyt1
Employees Worked With
Bob Williams
August 16, 2020
Attentive and friendly service. I bought a 2016 Honda Odessey with 40,000 miles. The car was in good condition. It had been cleaned and sanatized before I arrived. Odessey with 40,000 miles. The car was in good condition. It had been cleaned and sanatized before I arrived. More
by dpollock225
Employees Worked With
Bob Williams
August 16, 2020
Bob Williams is great! Great experience! Bob was great and the team that helped! We would highly recommend to go and if you do see Bob. The dealership is great. Try it out. Great experience! Bob was great and the team that helped! We would highly recommend to go and if you do see Bob. The dealership is great. Try it out. More
by kristy.kuntz
Employees Worked With
Bob Williams
August 13, 2020
I had a very unique experience at Fair Oak dealership. The experience I had was one-of-a-kind but it was one of the best experiences that you could ever receive at Fair Oaks dealership. Bob Williams, Ken The experience I had was one-of-a-kind but it was one of the best experiences that you could ever receive at Fair Oaks dealership. Bob Williams, Ken the finance manager, Jeremy the sales manager and everyone on the staff of Fair Oak dealership was outstanding. I can't say anything bad about my experience except that it was a unique one and I will continue to do business with Fair Oaks dealership More
by lorenzobrown30
August 11, 2020
We had a very positive experience buying our Aviator through Fair Oaks Ford. Our salesman Bob was very thorough, professional and kind. 5 star!! We would definitely return for our next car purchase. through Fair Oaks Ford. Our salesman Bob was very thorough, professional and kind. 5 star!! We would definitely return for our next car purchase. More
by talktocarla@yahoo.com
Employees Worked With
Bob Williams
August 08, 2020
Jorge was very helpful and nice. He was able to help me get into a vehicle quickly after my other vehicle was totaled. The management and finance team he worked with were also very helpful and tried to mak get into a vehicle quickly after my other vehicle was totaled. The management and finance team he worked with were also very helpful and tried to make the whole process as easy as possible. More
by Sammarrero24
August 08, 2020
My wife and I purchase two vehicles for our home. Our salesman was Mohammed and he made our whole experience from start to finish the reason why I would recommend friends and family to Fair Oaks Ford Lin salesman was Mohammed and he made our whole experience from start to finish the reason why I would recommend friends and family to Fair Oaks Ford Lincoln. Our experience continue to get better with every person we dealt with throughout the staff. Mike Ramadan the sales manager really stepped in and made a big difference in the closing business of these two car purchases. Our experience was finally topped off with our finance person Emir . All of our concerns and questions were answered well and we understood everything we were signing. My wife and I truly felt in our hearts that all of the staff we dealt with were genuine and professional... More
by John Napolitano
Employees Worked With
Other Employees :
Mike Ramadan 5 stars . Emir Cordic 5 stars
