Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fair Oaks Ford
Naperville, IL
3,239 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 08, 2026
Found the Mustang I was searching for in short order!
I was treated very well by the sales staff!
I recommend their service department because it is very clean and staffed with professionals!
More
by Total Performance
Employees Worked With
Arline Kuhr
March 27, 2026
We had a great experience at Fair Oaks Ford working with
Gio (used car manager) and Alex. Both were extremely patient, knowledgeable, and easy to work with. They took the time to answer all of our questions
More
by trac1
Employees Worked With
Other Employees :
Alex Derrick in sales was fantastic.
March 19, 2026
Dealership was great.
Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier
More
by Kgj1119
Dealership Inventory (397 Vehicles)
2026 Ford Mustang Mach-E
new
Glacier Gray Metallic TriCoat exterior
Automatic
All-wheel Drive
2026 Ford Expedition Max
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Home Delivery
- Home Test Drives
- No Contact Transactions
- Pet Friendly
- Rental Car Service Onsite
- Service Pickup and Delivery
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
