Fairfield VW Ford of Montoursville

Andy & Jordan are 2 of the best service advisors I have ever come in contact with. They explain what will be done and afterwards what was done. They answer my questions without making it seem like a waste ever come in contact with. They explain what will be done and afterwards what was done. They answer my questions without making it seem like a waste of their time. The Mustang had just been in for 4 tires, alignment & Lub -oil and filter. They also checked why my seatbelt light came on from time to time. A few days after that I had a cooling system problem and they said bring it in and they would work on when they could. Next day they called and said it was ready. Did all they do for leak and only found a loose hose. They pressure tested and road tested and said it was good to go. So far no leak as I keep checking. Your service people are well versed in their work also. Just keep up the good work. More

As always Fairfield met my expectations with flying colors from the time I ordered my new Shelby GT500 through delivery of the vehicle yesterday that's why there are my go to dealer for both personal a colors from the time I ordered my new Shelby GT500 through delivery of the vehicle yesterday that's why there are my go to dealer for both personal and business vehicles. More

Oil change service good. Thought I was getting 40 thousand service. Rescheduled it for future date Thought I was getting 40 thousand service. Rescheduled it for future date More

Easy to schedule appointment. Got the service work done promptly. Called me that work was done, and I was on my way shortly. Got the service work done promptly. Called me that work was done, and I was on my way shortly. More

I was surprised at the cost-in a very good way. I had a plastic tire well replaced along with some broken parts to do the job properly. The parts and labor were less than I expected the tire well I had a plastic tire well replaced along with some broken parts to do the job properly. The parts and labor were less than I expected the tire well protector itself to cost. More

Scheduling service is easy. The staff is very accommodating when it comes to identifying a mutually convenient appointment. The sole issue encountered with the Tiguan involves t The staff is very accommodating when it comes to identifying a mutually convenient appointment. The sole issue encountered with the Tiguan involves the infotainment system, but that is not a dealer or service staff issue. This is our third vehicle through this dealer and they have been loyal to us! More

needed my key paired and it took them over a week to get back to me and no notification of anything going on back to me and no notification of anything going on More

Scheduling was easy, the work was done in a timely manner and they called when the car was ready. Pickup was quick and staff was courteous. and they called when the car was ready. Pickup was quick and staff was courteous. More

I am always pleased with their work and customer service. I have dealt with them for over 15 years. Thank you for your sales and service Fairfield! I have dealt with them for over 15 years. Thank you for your sales and service Fairfield! More

My order for a 2022 Maverick truck took almost a year to complete but I was kept updated on the status of my order on- line. Once delivered to dealership, I drove away the same day! complete but I was kept updated on the status of my order on- line. Once delivered to dealership, I drove away the same day! More