Fairfield VW Ford of Montoursville - Service Center

Pleased with the inspection and lube-oil-filter work. I was not happy that they could not find why my airbag light comes on from time to time. They couldn't find problem as it was not doing it then. I sa I was not happy that they could not find why my airbag light comes on from time to time. They couldn't find problem as it was not doing it then. I said the next time it comes on if I'm close to them I would bring it in. They said they could make an appointment then. Thing of it is the next day I start the car, light is out, so with a new appointment there is no guarantee the light will come on. I'm not understanding how this gets fixed. More

The service department promptly scheduled our car for service, completed the service required and also completed recall on the visit in an timely manner. The service department was very courteous and pol service, completed the service required and also completed recall on the visit in an timely manner. The service department was very courteous and polite. More

Service department man was very helpful. Answered all my questions, fixed my problem on my car. Answered all my questions, fixed my problem on my car. More

Great service department. Customer service folks always so pleasant. Nice waiting room area. Always a nice time out for me. Customer service folks always so pleasant. Nice waiting room area. Always a nice time out for me. More

I enjoyed my 2016 Tiguan and the dealership was very helpful. Good staff and service. helpful. Good staff and service. More

Needed my truck inspected ASAP they worked it in ! Save 30,000.00 deal THANKS JORDON!! Save 30,000.00 deal THANKS JORDON!! More

The employees at the dealership especially the service department are always extremely accommodating. I would definitely recommend them to my friends and family department are always extremely accommodating. I would definitely recommend them to my friends and family More

Always very friendly and service is done on a timely manner. Great people great service manner. Great people great service More

Always fast and easy to deal with. Wouldn’t want to take my car anywhere else Wouldn’t want to take my car anywhere else More

I told them that my water pump was leaking and needed to know if it was covered under the tdi warranty and was told that it needed to come in for them to check it out. Paid $100 to have them tell me the wat know if it was covered under the tdi warranty and was told that it needed to come in for them to check it out. Paid $100 to have them tell me the water pump was leaking and it wasn’t covered under warranty. Awful way to steal $100 from a customer. A customer that will never be back to Fairfield. More