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Falmouth Toyota
Buzzards Bay, MA
1,906 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,906 reviews
March 27, 2013
I chose Toyota because of its well known reliability. I live in Falmouth,and I've heard good things about Falmouth Toyota from a number of people that I know. When the time was right,I stopped by just to c live in Falmouth,and I've heard good things about Falmouth Toyota from a number of people that I know. When the time was right,I stopped by just to check things out. No sooner than I got there I was approached by Ian Nixon. He seemed very polite and soft spoken. We sat down and started going over some things,and quickly I learned that I was at the right place. After the test drive I was eager to buy. Ian and Amy Killoran the financial service manager made it so easy for me.It was an excellent experience for me and I owe it to Ian and Amy. Thank you so much. I love my new Tacoma. More
by Timberland5
Employees Worked With
March 23, 2013
Worked with Keith Stanger over the internet to start the process of looking at their inventory on line we also filled out our credit application on line. Ron Sjahfiedin is an a excellent sales person. We ch process of looking at their inventory on line we also filled out our credit application on line. Ron Sjahfiedin is an a excellent sales person. We changed our minds a couple of times and her was very patient. Great operation no pressure at all. More
by hflorentine
March 21, 2013
Anthony was very patient with me and help me thought the entire process. I would recomend Falmouth Toyota to everyone and definatley send them to Anthony!! entire process. I would recomend Falmouth Toyota to everyone and definatley send them to Anthony!! More
by michellefarren
Employees Worked With
Anthony Spagone
March 16, 2013
John and his team worked with us to meet our price, educate us on the best car for our needs and help us achieve our goal. They were respectful and not pushy. This is the second car we have purchased f educate us on the best car for our needs and help us achieve our goal. They were respectful and not pushy. This is the second car we have purchased from Falmouth Toyota and we will keep coming back! More
by Sammie8478
March 14, 2013
The overall experience with Falmouth Toyota was wondering, Ian Nixon was very helpful, knowledgeable of the product and informative and was able to get me into the vehicle that I wanted without a h wondering, Ian Nixon was very helpful, knowledgeable of the product and informative and was able to get me into the vehicle that I wanted without a hassle. While waiting for my vehicle the day of pickup he was able to get my friend into the vehicle she had been wanting to purchase for a long time. Thanks for the all the assistance. More
by eferrer21
Employees Worked With
March 14, 2013
This is our 3rd time leasing a car at Falmouth Toyota, both Ken and Amy have been fantastic. Ken is so friendly, helpful, and laid back. He always gets up the best car at the best price. Anyone thinking o both Ken and Amy have been fantastic. Ken is so friendly, helpful, and laid back. He always gets up the best car at the best price. Anyone thinking of a Toyota should see Ken. More
by paul78tinneyherbst
March 13, 2013
Bought my first vehicle at Falmouth Toyota from David in 1994 - over the phone, pre-internet. Still doing business the same way - but using internet, email and phone. Works for me. 1994 - over the phone, pre-internet. Still doing business the same way - but using internet, email and phone. Works for me. More
by cliff702
March 11, 2013
Ken was very knowledgeable and listened to our needs and matched it perfectly with a great vehicle. We highly recommend this dealership and Ken, in particular, to anyone interested in pruchasing a car. matched it perfectly with a great vehicle. We highly recommend this dealership and Ken, in particular, to anyone interested in pruchasing a car. More
by rflynn8487
Employees Worked With
Ken Collings
March 10, 2013
Best car buying experience I have ever had! Steve made it simple, left no questions unanswered and came through in everything he said he would! simple, left no questions unanswered and came through in everything he said he would! More
by johnkozlowsky
March 06, 2013
First time buying from Falmouth Toyota. Very satisfied. Ken Collings was very knowledgable and easy to work with. Will recommend this dealership to my friends. Ken Collings was very knowledgable and easy to work with. Will recommend this dealership to my friends. More
by tnak1970
Employees Worked With
