I bought my first (new) RAV4 from Falmouth Toyota in 2007. I recently purchased a used 2015 RAV4 from Falmouth Toyota once again. When I expressed an interest that I might be ready to purchase a car, Jared sent me to Coby. I wasn't quite ready. Coby answered all my questions and there was absolutely no pressure. When I was ready, I made an appointment with Coby and he once again very patiently answered all my questions. He showed me a number of cars in my price range and then we took it for a test drive. A few days later when I went to pick it up, Coby went over all the features of the car. He paired my phone to the Bluetooth in my car. He also showed me how to set up my favorite radio stations. Since this car has a lot more options than my previous car, he went over everything with me, and said if I have any questions at all to call or come in.
in 2007, a friend referred me to Falmouth Toyota. He said they are the most trustworthy and have the best reputation of any car dealership around. He was absolutely correct.
As far as the maintenance department, I completely trust Jared and the entire team. I have had nothing but positive experiences. They treat everyone with respect and explain in detail why something may need to be repaired or.replaced. Again, no pressure.
If anyone asks, I always recommend them to Falmouth Toyota. I know they are honest and they value their customers. At this point, I wouldn't consider going anywhere else!