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Falmouth Toyota
Bourne, MA
1,992 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,992 reviews
November 02, 2026
Falmouth Toyota excellent, in all areas. Ronnies professional knowledge and non pressure approach was relaxing for my and I thank you. Ronnies professional knowledge and non pressure approach was relaxing for my and I thank you. More
by eugenehfournier
Employees Worked With
October 26, 2026
Excellent knowledge of the vehicle I looked at. Ronnie listened to me list and met every request. Good trade-in value. Kept me updated. Ronnie listened to me list and met every request. Good trade-in value. Kept me updated. More
by klconrad
October 12, 2026
Maeve was an absolute joy to work with. I look forward to working with her for all my future vehicle purchases. I am recommending her to anyone looking to purchase a Toyota. I look forward to working with her for all my future vehicle purchases. I am recommending her to anyone looking to purchase a Toyota. More
by M.Bouchie
Employees Worked With
October 11, 2026
I really like and appreciate Ken, he takes time to answer my questions, no matter what I ask, and I trust his advice. I trust the entire dealership, actually. The whole dealership, everyone I have contact my questions, no matter what I ask, and I trust his advice. I trust the entire dealership, actually. The whole dealership, everyone I have contact with, feels like a big family, familiar faces. Ken says that’s because its family owned, and I can see that does make a big difference. More
by nlouisedole
Employees Worked With
October 10, 2026
Great dealership Great service Long time experience with this dealership for service First time I bought through them with this dealership for service First time I bought through them More
by Cdowney330
October 05, 2026
Outstanding professional, courteous & stress free treatment from everyone involved. Couldn't be better! Very satisfied treatment from everyone involved. Couldn't be better! Very satisfied More
by ptmcgee.123
September 25, 2026
This is my 3rd car that I purchased from Falmouth Toyota and Justin Halstead. The experience for all 3 was great. and Justin Halstead. The experience for all 3 was great. More
by ogpicker
September 18, 2026
I love this dealership ! I just purchased a new Crown Signis, my second purchase from Falmouth Toyota, AGAIN, the salesperson was pleasant, helpful, efficient, and located I just purchased a new Crown Signis, my second purchase from Falmouth Toyota, AGAIN, the salesperson was pleasant, helpful, efficient, and located the exact car that I was hiping to buy. He arranged delivery on my schedule and was prepared to "seal the deal" when I arrived. I returned to Falmouth Toyota for this second purchase because this dealer is a dream to deal with for maintenance. You are greeted by name when you arrive; they are organized as they process your arrival and maintenance needs; they provide a reliable estimate as to how long the maintenance visit will require; the facility is neat; the waiting areas (including a quiet room) are very clean; the free WIFI signal is strong, allowing you to work while you wait; and there is free coffee. More
by petelaw
Employees Worked With
Other Employees :
Gary LNU who introduced me to the vehicle and set up all of the electronics for me.
September 18, 2026
Despite some challenges relating to an out of state registration, Maeve was excellent in keeping us informed, up-to-date and ultimately made the whole purchasing process easy....great job and thanks. registration, Maeve was excellent in keeping us informed, up-to-date and ultimately made the whole purchasing process easy....great job and thanks. More
by wjkaufmann
Employees Worked With
September 03, 2026
we are repeat customers at Falmouth Toyota having purchased several cars for our family. This latest transaction was on par with the excellent service that we enjoyed in the past, we are very happy w purchased several cars for our family. This latest transaction was on par with the excellent service that we enjoyed in the past, we are very happy with our new Tacoma and even happier for the excellent service we received at falmouth toyota More
by JE_Brewster
