Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our service and parts director Bob Andrews has been with us since 1989, Tony Martino Service Manager since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
They did everything there power to make a win win situation in my purchase I would highly recommend there dealership it was a pleasure and a sense of sercurity dealing with them in there honesty. I have gotten apx 5 toyota trucks there in the last 20 years and still have 2 of them. We are from Mv have copper roofing business
We were given a fair trade in value for our car, an excellent finance rate through Toyota and excellent sales explanation for the new car. Can’t ask for more when buying a new car. Thanks to Ronnie Sjahfiedin our sales person for a great experience. This will be our fourth car bought from Falmouth Toyota. A great auto dealership! Thanks Matt Murphy for a great team.
Falmouth Toyota is my go to dealership! Have had excellent service in both purchasing and servicing my car. Highly recommend Amy Killoran, sales manager, I find her exceptionally knowledgeable as well as respectful to my purchasing needs!
I was coming out of a lease and, with a growing family, in need of a larger vehicle. I worked with Jesse and Glen at Falmouth Toyota and they listened to what I wanted in a vehicle and when I stopped by they had a few cars that they felt fit the bill. Jesse was my main contact but was away at a conference the one day I could stop in so he set me up with Glen for a couple test drives. They both were fantastic and I never once felt pressured to buy, nor did I feel the need to haggle. My husband (who is very particular about what dealerships he goes to) also found the experience very positive and compared the Falmouth Toyota dynamic to that of Planet Subaru. I was dreading dealing with car salespeople but at Falmouth Toyota I felt as though I had a team looking out for the best vehicle to fit my needs and my budget and they absolutely delivered. Justin even dug around a bit more and got me a better APR than I expected.
Living on an island makes doing things like buying a car fairly complicated and the team at Falmouth went above and beyond to make sure my experience was positive and smooth. They understand the complexities of life on the Cape & Islands and it shows in how they work with their customers.
I left with a certified 4runner with some pretty specific items I was looking for at a price I was happy with. I have already recommended Falmouth Toyota and will again. If you are looking to invest in a dependable, quality vehicle, go to Falmouth Toyota.
Bought a new-to-me car - a Toyota minivan to replace my first Toyota minivan bought at same dealership 12 years ago. After getting over the shock of owning such a new car, I love it! It's a sweet ride! I was particularly grateful to have Coby as my agent. I did not feel pushed to buy, and I did not feel like I was being a hassle when I went for three test drives of the same car on three different days. It was a very pleasant experience. As well, I appreciated the help getting the car insured, licensed and inspected. It just made it very easy and low stress for me: a very busy mother of four on a budget.
We purchased a one year old Camry LE at a reasonable price. With the addition of the Toyota Certified Used car warranty the drive train warranty was increased to 100,000 miles which increased the value of our purchase. Jesse Abbruzzese , our salesperson, was very helpful throughout our purchasing process.
It was also a nice feature to purchase from a merchant who is located within one mile of our home. My wife and I considered this a significant factor in our purchase.
This is my second Rav 4 leased thru Falmouth Toyota. Ron was the salesman I dealt with on both occasions. He was very friendly and made the purchases very easy and stress free. Their service department reps are great and extremely helpful. Have recommended Falmouth Toyota to several friends who are presently car shopping.