Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Falmouth Toyota
Bourne, MA
1,986 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,986 reviews
September 25, 2026
This is my 3rd car that I purchased from Falmouth Toyota and Justin Halstead. The experience for all 3 was great. and Justin Halstead. The experience for all 3 was great. More
by ogpicker
September 18, 2026
I love this dealership ! I just purchased a new Crown Signis, my second purchase from Falmouth Toyota, AGAIN, the salesperson was pleasant, helpful, efficient, and located I just purchased a new Crown Signis, my second purchase from Falmouth Toyota, AGAIN, the salesperson was pleasant, helpful, efficient, and located the exact car that I was hiping to buy. He arranged delivery on my schedule and was prepared to "seal the deal" when I arrived. I returned to Falmouth Toyota for this second purchase because this dealer is a dream to deal with for maintenance. You are greeted by name when you arrive; they are organized as they process your arrival and maintenance needs; they provide a reliable estimate as to how long the maintenance visit will require; the facility is neat; the waiting areas (including a quiet room) are very clean; the free WIFI signal is strong, allowing you to work while you wait; and there is free coffee. More
by petelaw
Employees Worked With
Other Employees :
Gary LNU who introduced me to the vehicle and set up all of the electronics for me.
September 18, 2026
Despite some challenges relating to an out of state registration, Maeve was excellent in keeping us informed, up-to-date and ultimately made the whole purchasing process easy....great job and thanks. registration, Maeve was excellent in keeping us informed, up-to-date and ultimately made the whole purchasing process easy....great job and thanks. More
by wjkaufmann
Employees Worked With
September 03, 2026
we are repeat customers at Falmouth Toyota having purchased several cars for our family. This latest transaction was on par with the excellent service that we enjoyed in the past, we are very happy w purchased several cars for our family. This latest transaction was on par with the excellent service that we enjoyed in the past, we are very happy with our new Tacoma and even happier for the excellent service we received at falmouth toyota More
by JE_Brewster
August 31, 2026
I have had an excellent relationship with Falmouth Toyota since 2011 when I bought a new Prius from them, and had it serviced every 5000 miles. It was an excellent car., but the axle broke and. I decided to since 2011 when I bought a new Prius from them, and had it serviced every 5000 miles. It was an excellent car., but the axle broke and. I decided to replace it. I wanted to buy from them because the product and service was so exceptional. I called , saying that I needed to buy a car and the operator gave me salesman Ronnie Skahfeiden. He hung in there with me and found me a 2026 Prius which I am very happy with. Thank you Ronnie! And I also want to thank Derek Ditmars who sat in the car with me and my 2 friends who drove me there and explained all the new tech features in the car. He did an outstanding job! Thank you to the whole dealership for their excellent service. More
by beverlycecere
August 28, 2026
Positive experience. Manny was very helpful. I have bought cars from Falmourh Toyto before because it is a positive experience at a good price point. Manny was very helpful. I have bought cars from Falmourh Toyto before because it is a positive experience at a good price point. More
by pholt18
August 26, 2026
Bought a few cars/trucks from Ronnie over the years - always great service! Bought a car from Jared years ago (Yaris), he's doing a great job in finance. Quick & easy always great service! Bought a car from Jared years ago (Yaris), he's doing a great job in finance. Quick & easy More
by obrien56
August 22, 2026
Awesome friendly helpful service here! Ronnie and Derick and everyone we have met there are the most helpful guys ever! Kudos to Falmouth Toyota. Ronnie and Derick and everyone we have met there are the most helpful guys ever! Kudos to Falmouth Toyota. More
by Mimi
August 06, 2026
Outstanding service by all. Very friendly and informative with answering my questions. I can see why they have great ratings! Very friendly and informative with answering my questions. I can see why they have great ratings! More
by Frogman80
July 18, 2026
Polite kind and allowed me to take my time driving away. Made me feel comfortable Made me feel comfortable More
by disneygirlgoofygirl1313
Employees Worked With
