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Falmouth Toyota

Bourne, MA

4.9
1,940 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,940 reviews

November 29, 2011

Ken went above and beyond with us. We were very happy with his knowledge and his friendliness. He went out of his way to find us the Truck I was looking for! More

by Bob Mobilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Collings
November 29, 2011

I went to Falmouth Toyota to start to look for a new or I went to Falmouth Toyota to start to look for a new or used Rav 4 for my daughter. She had aToyota corolla that she had serviced there over the yea More

by norge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Sjahfiedin
November 29, 2011

Went in to test drive a newer model Matrix and fell in love with it. This was my first solo buying experience and Craig treated me like family. He was friendly,easy to talk to and negotiate with, and hone More

by enit180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CraIig Kinney, Amy Killoran, Craig Kinney, Amy Killoran
November 28, 2011

I couldn't have asked for a better experience, except perhaps for a nicer day. Despite the deluge, Steve was incredibly efficient, pleasant, and didn't waste my time trying to sell me something I couldn' More

by Lane Gregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Springer, Steve Springer
November 28, 2011

Although we were in the market for a new vehicle, when we Although we were in the market for a new vehicle, when we passed by this particular Toyota dealership we were more than a hundred miles from home More

by MarioMadison
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Spagone, Anthony Spagone
November 28, 2011

This is the second time we have purchased or leased a vehicle from Falmouth Toyota and both times we were really happy with the service. Our salesman David was extremely helpful and answered all our ques More

by RW526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David DiGravio, David Digravio
November 25, 2011

This is my second car lease with Ken Collings. I would never go to another dealership now that I have had the experience of Falmouth Toyota. Ken is honest, straight forward, and extremely respectful. He h More

by lbenton68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Collings
November 23, 2011

My experience buying a car at Falmouth Toyota was not only enjoyable but it was easy. Our salesman Ron Sjahfiedin is extremely good at his job. He makes sure his customers are satisfied even after they More

by dmichalski508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Sjahfiedin
November 23, 2011

Ronnie did an excellent job,he was very helpful,friendly and always followed up on my requests and spent alot of time making my truck buying experience pain free.Awesome job I would highly recommend him to More

by cccastin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Sjahfiedin
November 19, 2011

I have purchased 5 cars here, sent friends and family here. Why, because they embody excellence and integrity in every aspect of the dealership. I just call David DiGravio when I need a vehicle and he More

by Aylish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Taylor and the Evening Service Manager
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