Falmouth Toyota

Today (10/5/11) I visited Falmouth Toyota for perhaps the 6th time over the past four years or so. I am 45 years old, and I have no friends or relatives who work at this dealership. Nevertheless, in my opi 6th time over the past four years or so. I am 45 years old, and I have no friends or relatives who work at this dealership. Nevertheless, in my opinon, Falmouth Toyota is the most amazing business I have ever encountered in any category. I hear many commercials on local radio, wherein the owner of Falmouth Toyota, Matt Murphy, touts his dealership's focus on customer. Many other busiesses pay for similar commercials. Falmouth Toyota, however, is among perhaps .000001% of business which publically commit to customer satisfaction that actually delivers. And it delivers to a degree which makes me pinch myself to make sure that I'm not in a make-believe world of some kind. I have numerous specific examples of outstanding customer service, and personal interaction with the Falmouth Toyota staff, particularly in service, that would fill several pages. All of it can be summmed up, however, by repeating that this is the most pleasurable and customer care oriented business I have ever encountered in my life. Bravo to Falmouth Toyota, and I hope that you all keep up the GREAT work. You are a true gem on Cape Cod, and a valued member of the Cape Cod Community. Oh, and thank you!!! More

I would recommend this dealer to anyone. I had a great experience here. I had been searching for a truck for 3 months and this is where my search ended. Great selection of vehicles on hand with all differ experience here. I had been searching for a truck for 3 months and this is where my search ended. Great selection of vehicles on hand with all different options to meet my needs. I received excellent service from everyone I encountered. Thank you Falmouth Toyota for your help, I love my truck. I will shop here for years to come. More

one of the best salesman i have ever worked with,it was a pleasure buying a vehicle there.very low key,they did not give the hard sell with all the BS some of the dealers use. pleasure buying a vehicle there.very low key,they did not give the hard sell with all the BS some of the dealers use. More

I got my appointment quickly, was welcomed warmly and listened to about my car concerns. My wait in the comfortable waiting room with good coffee and food to eat was reasonable and the price of the servi listened to about my car concerns. My wait in the comfortable waiting room with good coffee and food to eat was reasonable and the price of the service was reasonable. It was a pleasant experience. More

I had the best leasing experience at Falmouth Toyota. No pressure from anyone and Jim was a pleasure to work with. I had so much trust in him that I didn't even see my car until I came to pick it up. I will pressure from anyone and Jim was a pleasure to work with. I had so much trust in him that I didn't even see my car until I came to pick it up. I will definetly recommend them to anyone buying or leasing a new car! More

My wife and I went into Falmouth Toyota for service to my My wife and I went into Falmouth Toyota for service to my wife's Prius and I ended up trading in my Monte Carlo for a new Camry XLE. Anthony saw My wife and I went into Falmouth Toyota for service to my wife's Prius and I ended up trading in my Monte Carlo for a new Camry XLE. Anthony saw us looking at Avalons on the floor and was extremely easy to talk to. He talking to me about the options, my needs, car wants and helping me find the right car not the most expensive car. Amy Beth explained the financing options and was helpful in pulling everything together. Both were professional, knowledgable and I would recommend everyone at Falmouth Toyota to anyone looking to find a new car. More

They always go the extra step to make sure that my vehicle is in tip-top shape, to my standards AND theirs - and we're both very picky! vehicle is in tip-top shape, to my standards AND theirs - and we're both very picky! More

We purchased a brand new 2011 Tacoma from Falmouth Toyota. As part of the purchase, we traded a 2005 Toyota Tundra that we bought from Falmouth Toyota in 2008. Both purchasing experiences were fanta Toyota. As part of the purchase, we traded a 2005 Toyota Tundra that we bought from Falmouth Toyota in 2008. Both purchasing experiences were fantastic and both times we dealt exclusively with Ken Collings. Ken was very professional yet made our buying experience very personal. He clearly answered all of our questions and provided us with all the material necessary to help us make an informed purchase. This will be our 5th Toyota purchase and we are looking forward to enjoying our new Toyota Tacoma. As always, when we are ready for our next Toyota, we will be stopping by Falmouth Toyota to see Ken. More

I have been driving toyota vehicles for many years and have dealt exclusively with Falmouth Toyota. I've never regreted that decision. The sales people are personable, friendly and very helpful. The se have dealt exclusively with Falmouth Toyota. I've never regreted that decision. The sales people are personable, friendly and very helpful. The service department does great work. They strive to accomodate your needs for service appointments and are knowledgable and patient when we have questions. Ronnie was terrific as always. We've worked with him on the purchase of at least 3 vehicles. He has made himself available to us at all times, whether he was working or not. His attention to detail and sense of humor make for a totally informative and fun experience without any pressure which we really appreciate! Thanks to all for being there when we need you! Bertie and Donald Madeiras More

Very curtious and knowledgeable. We witnessed Anthony on the phone with a difficult customer and he was very respectable and curtious at all times. It was a pleasure to deal with him. Our whole experience the phone with a difficult customer and he was very respectable and curtious at all times. It was a pleasure to deal with him. Our whole experience with Falmouth Toyota and all of the employees have always been pleasant. We bought our first Toyota from Tom Murphy when the company was located in East Falmouth many many yrs. ago. We have owned Toyotas ever since. Camrys, 4 Runner, Tacomas and now a Highlander. All 4 of our Children and their family's own Toyotas. Our grandchildren that drive own Toyotas now. When we think it's time to buy a new vehicle we just know it will be another Toyota and always go to Falmouth Toyota. More