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Falmouth Toyota
Bourne, MA
1,947 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,947 reviews
October 29, 2011
Our salesperson Anthony Spagone was just great. There was no pressure to buy. We actually went home and came back 2 hours later. I got a great deal. Couldn't have asked for a better experience. no pressure to buy. We actually went home and came back 2 hours later. I got a great deal. Couldn't have asked for a better experience. More
by LKETTELL
Employees Worked With
Anthony Spagone, Anthony Spagone
October 29, 2011
They offered us fast service and at a very good price for a new vehicle.This is our sixth new vehicle from this toyota dealer. The service has always been great and well done. a new vehicle.This is our sixth new vehicle from this toyota dealer. The service has always been great and well done. More
by cwirsen
October 29, 2011
I have been with Falmouth Toyota through 15 cars. The staff, particularly the service department, is the finest of any around. Tom Murphy, the owner, is always available to speak with and Tony Martino th staff, particularly the service department, is the finest of any around. Tom Murphy, the owner, is always available to speak with and Tony Martino the head of the service department gives honest opinions on maintaining the vehicle, as well as Taylor in service. Dave DeGravia in sales gave us the best possible deal and was kind, friendly and curtious. I will continue a long relationship with Falmouth Toyota for many years to come. More
by ann1stan
October 28, 2011
Ken Collings and everyone at Falmouth Toyota was great! They went the extra mile to get the deal done. It was a very pleasant experience and we would highly recommend them to others. A very friendly atmosp They went the extra mile to get the deal done. It was a very pleasant experience and we would highly recommend them to others. A very friendly atmosphere and helpful staff made our experience great! More
by memejoy
October 26, 2011
To Whom It May Concern, Our review and rating is based To Whom It May Concern, Our review and rating is based on our past experiences with Falmouth Toyota as well as our present. We have purchaced sever To Whom It May Concern, Our review and rating is based on our past experiences with Falmouth Toyota as well as our present. We have purchaced several cars and vans from Fal Toyota. Our sales person through the years has been Ron Gallop. We have returned because of our total positive and excellent experienc. David was very easy to work with along with the other critical members of your staff. Hopefully, this review answers your questions and concerns with your excellent services. Respectfully, Patricia Davison More
by ped638
Employees Worked With
David Digravio , David Digravio
October 26, 2011
The salesperson that I bought my truck from was knowledgeable. He answered all my questions about tradeins, different trucks and the questions concerning the truck I was interested in. He made sur knowledgeable. He answered all my questions about tradeins, different trucks and the questions concerning the truck I was interested in. He made sure the vehicle was delivered to me when I wanted it. He was professional, friendly, inshort an excellent sales person. I would always look to him again if buying another vehicle. More
by rosehoss
October 25, 2011
we have bought all of our toyota cars from Falmouth Toyota since we moved down to Bourne 13 years ago. Our experience is always friendly and helpfull and I would highly recommend Brian Nascarella as a Toyota since we moved down to Bourne 13 years ago. Our experience is always friendly and helpfull and I would highly recommend Brian Nascarella as a salesman. He is friendly, very professional looking and a very well dressed. He was great to work with and very helpful and kept us informed on what was going on with us purchasing not only a new 2012 Camry but also a new 2012 Highlander. We are very happy with Brian's work and also our 2 new Toyota vehicles. THANKS FALMOUTH TOYOTA AND BRIAN NASCARELLA. More
by comoletti
October 24, 2011
Anthony was great. He was very knowledgeable about the vehicle I purchased. He did a great job with getting me the vehicle I wanted for a price that was fantastic. vehicle I purchased. He did a great job with getting me the vehicle I wanted for a price that was fantastic. More
by LTemple
Employees Worked With
Anthony Spagone, Anthony Spagone
October 24, 2011
I am a new customer to this dealership as I have recently moved here from another state. David took time to go over all of the car functions and answered all of our questions. The dealership atmosphere was moved here from another state. David took time to go over all of the car functions and answered all of our questions. The dealership atmosphere was very calming and friendly. The price was great too. I feel confident that their service department will be just as good as their sales department. More
by dfyedsup
Employees Worked With
David Digravio, David Digravio
October 22, 2011
We came from another local Toyota dealer that we have become very unhappy with as the years went on. Management and the service dept. at this other dealer was becoming increasingly bad and most recently become very unhappy with as the years went on. Management and the service dept. at this other dealer was becoming increasingly bad and most recently down right insulting. Falmouth Toyota was a fresh start for us with our 1st purchase here and we had great service from the Sales person ( Ronnie ) down to the business manager who handled the closing documents. All very professional and curtious and reasonable to deal with. As Peter the business manager told us, most of the senior people have worked at Falmouth Toyota for 20 yrs or more in some cases. This says a lot about the owners and management. Very pleased and we will be back. More
by pstavro
Employees Worked With
Other Employees :
Ronnie in sales and Peter the Business Mgr.
