Falmouth Toyota - Service Center

Reliable, professional, courteous staff and service! Falmouth Toyota consistently provides exceptional service. Their employees in all departments, at all levels, are the utmost professionals. I have had Falmouth Toyota consistently provides exceptional service. Their employees in all departments, at all levels, are the utmost professionals. I have had the pleasure of doing business with this dealership for many years - purchasing two new, and one used car, as well as assisting an elderly family member with her purchase and service. The Murphy family knows how to run a successful business, hiring top rate employees and treating staff and customers like family. Other businesses could learn a great deal from them! I have found staff to be knowledgeable, courteous and truly caring about their customers. Given experience with other dealerships (prior to my first purchase with Falmouth Toyota) I have learned what makes this dealership #1...consistent quality, fair pricing and quality service. With great thanks to the Falmouth Toyota family! P.S. Did I mention how accommodating they've been during a major renovation? Amazing! More

I never had a problem here! Always friendly, and professional service! I never had a problem here, I am a disabled veteran and I would recommend this dealership to all veterans. Always friendly, and professional service! I never had a problem here, I am a disabled veteran and I would recommend this dealership to all veterans. More

Exceptional Service While traveling from CT to Cape Cod an oil line in my Highlander burst and I had to be towed to Falmouth Toyota. I called first to see if they could t While traveling from CT to Cape Cod an oil line in my Highlander burst and I had to be towed to Falmouth Toyota. I called first to see if they could take my vehicle in and the service manager was so kind and courteous . He told me not to worry and they would work on my car as soon as they could. Within 24 hours, they had ordered the parts, replaced the oil line and washed my Highlander 4 times to get the oil off. They continuously called me to keep me updated and I felt like I was treated like one of their own . Everyone was so professional and at no time did I feel uncomfortable. For the first time I felt like I was actually charged a fair amount as well. I would gladly drive to Falmouth Toyota for my regular services. More

Excellent service I recently need new brakes on my 2007 Camry. I went to a local place that does brakes and was unhappy with both the extent of the brake damage they t I recently need new brakes on my 2007 Camry. I went to a local place that does brakes and was unhappy with both the extent of the brake damage they told me that I had and the huge amount that it would cost to fix it. I went home and called the service department at Falmouth Toyota for a phone consultation. The person I spoke to was so fair and reasonable that I trusted him immediately. I took my car there and was extremely pleased by the kindness and professionalism that the service dept. demonstrated. My car is is good shape now, they checked everything including the oil,. I highly recommend them. PS It cost less than half the estimate from the other place I went to! More

Expertise, courtesy, professionalism I have two Toyota vehicles, and always trust Falmouth Toyota to keep them in excellent condition. They monitor the status of my 2002 Highlander and 2 I have two Toyota vehicles, and always trust Falmouth Toyota to keep them in excellent condition. They monitor the status of my 2002 Highlander and 2005 Tacoma and automatically keep all recommended needs up to date. And when the occasional unscheduled need arises, I know their work and value are both excellent. Clear explanations of service, impeccable courtesy and consideration cap a perfect experience. More

This is a happy place. All personnel are friendly . I have had years of pleasant relationships with Falmouth Toyota. I enjoy working with them. They take a real interest in good, reliable, honest servic I have had years of pleasant relationships with Falmouth Toyota. I enjoy working with them. They take a real interest in good, reliable, honest service. More

Dangerous dashboard warning light I noticed that my dashboard brake warning light was on for one day. I drove in to falmouth Toyota service department without an appointment. Tony t I noticed that my dashboard brake warning light was on for one day. I drove in to falmouth Toyota service department without an appointment. Tony the Service Manager took my car right away for diagnostic evaluation and discovered that there was a very small leak in the brake caliper area. Within one half hour and I was on my way. I feel very safe to have my car serviced by these folks. They pay attention! More

The dealership that cares!! I have been a customer for over 20 year's. I have total confidence in Toyota, but I have remained loyal because of Falmouth Toyota. This dealership h I have been a customer for over 20 year's. I have total confidence in Toyota, but I have remained loyal because of Falmouth Toyota. This dealership has your back in any situation. Services are outstanding. People are outstanding. For over 20 years it's been A+. I will remain loyal because I trust this business, and always have. Can't do better than that. More

My service & sales experiences have always been wonderful! I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excell I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excellent cars, my transactions with David have always been great as we work together for the best deal. Although I find these newer autos need less time in the shop as they have become more high-tech, I find that I need a service center that understands the car and what is needed and will listen to what I have to say about it. If I have a question, it is followed up with promptly. As of this writing in 2015, the dealership is undergoing a remodeling which will be wonderful and given the volume of business there, it will benefit all! More

Outstanding, efficient, friendly and thorough! This is a world class dealership! I have bought and leased a number of vehicles from Falmouth Toyota over the past 20 years, and my experience from sa This is a world class dealership! I have bought and leased a number of vehicles from Falmouth Toyota over the past 20 years, and my experience from sales to service has been absolutely stellar. They always have been extremely accommodating, to say the least, and in one instance they even picked me up at Logan Airport to deliver me to the Cape to pick up my new vehicle! High praise for this dealership! More