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Family Ford of Enfield
Enfield, CT
1,783 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,783 reviews
January 11, 2022
Ken in the Service Department is so professional every time I call or visit. He is genuine, honest has excellent customer service skills and is a pleasure to deal with! Thank you Ken! time I call or visit. He is genuine, honest has excellent customer service skills and is a pleasure to deal with! Thank you Ken! More
by josephhamel
Verified Customer
January 10, 2022
Very helpful and patient waiting for boss to decide when and if to do work. While work was being done they arranged a car rental. and if to do work. While work was being done they arranged a car rental. More
by ARNHOROWITZ
January 08, 2022
The employees were very helpful. They could answer any question I would ask of them. question I would ask of them. More
by DUNSON
January 08, 2022
The dealership handled my repair very professionally. The repair was done in a timely fashion. Still can’t believe this is the third rack and pinion steering assemble for a car that has only 85,000 miles on repair was done in a timely fashion. Still can’t believe this is the third rack and pinion steering assemble for a car that has only 85,000 miles on it. Ford should have built a better steering system for this $20,000 car. This will be the last Ford vehicle in my lifetime! More
by aptski
Employees Worked With
January 07, 2022
My service appointment was on time and I was greeted promptly. Service was well preformed and in a timely fashion. Checkout was prompt and reasonably priced. promptly. Service was well preformed and in a timely fashion. Checkout was prompt and reasonably priced. More
by billsherfan
Employees Worked With
January 06, 2022
Top notch service department. I have prepaid service on my truck. They really go the extra mile. my truck. They really go the extra mile. More
by Douglombardi1977
Employees Worked With
Other Employees :
Mike Moriarty, Michael Dale, Frank Robertson
January 06, 2022
Convenient location from where I live. Work was done as requested. Will use them again requested. Will use them again More
by RHAMANN12
January 06, 2022
We have been going to Family Ford of Enfield for years, sales and service are wonderful! sales and service are wonderful! More
by MARYELLENBRENNAN
January 05, 2022
Stalling trouble with2017 F150 no code stored driving popped a code of P0012 cam position timing left bank xxxxxxxx they said that they couldn’t do anything unless it stored a code I guess they would r popped a code of P0012 cam position timing left bank xxxxxxxx they said that they couldn’t do anything unless it stored a code I guess they would rather let it get stuck on road instead of trying to fix it truck will stall at traffic lights it does restart so far but who knows how long that will last no more mechanics just computer readers just to cheap to put parts init More
by eveningstarjon
Employees Worked With
January 05, 2022
Thus is the second truck I bought from them and they gave me the best deal for my trade in and on the second one 15 years later I had gotten separated so my credit got ruined and they still got the deal dobe me the best deal for my trade in and on the second one 15 years later I had gotten separated so my credit got ruined and they still got the deal dobe for me at a what I think is a trainable rate for the situation I'm in ive bought 3 other new vehicles from other dealers over the years and on many levels I was disappointed and really felt like I had gotten pretty bad deals so I would highly recommend family ford... More
by Procoatandgaryschris gulielmetti
Employees Worked With
Mike Moriarty, Michael Dale
