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Family Ford of Enfield
Enfield, CT
1,798 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,798 reviews
September 17, 2021
Fast and easy experience from the entry to the service department thru the end of my service. Very informative and kept me abreast of the progress. department thru the end of my service. Very informative and kept me abreast of the progress. More
by TWOSKO
Verified CustomerEmployees Worked With
September 16, 2021
I found the whole process getting my 2018 F150 serviced wonderful. It was very easy to schedule and service was quick and thorough. Highly recommend Enfield Family Ford wonderful. It was very easy to schedule and service was quick and thorough. Highly recommend Enfield Family Ford More
by scott.n
Employees Worked With
September 16, 2021
Easy to make appointments and everything done correctly and on time. Friendly and helpful staff and on time. Friendly and helpful staff More
by cuttfmrco
Employees Worked With
September 15, 2021
Service representative was very friendly and helpful. Waiting room was clean, quiet and comfortable. I especially appreciated the availability of coffee. Waiting room was clean, quiet and comfortable. I especially appreciated the availability of coffee. More
by SMETZ0
Employees Worked With
September 13, 2021
Service was right on time Greg Ayers was very professional waiting area was very clean and neat chairs were distanced sanitizer was available professional waiting area was very clean and neat chairs were distanced sanitizer was available More
by TTOBEY02
Employees Worked With
September 13, 2021
Even without their phone service they were quick to respond and provide the repairs needed respond and provide the repairs needed More
by COMVACSYS
September 13, 2021
You did an excellent job replacing the battery. However, I wish you had checked my fluid levels as my radiator reservoir was so low that my light came on.I had to walk to the nearest place that sold antifre I wish you had checked my fluid levels as my radiator reservoir was so low that my light came on.I had to walk to the nearest place that sold antifreeze. Unfortunately this was on the same day I brought it in for service. It’s always been my understanding that when you bring your vehicle to a dealership they check all fluids More
by bnflynn
Employees Worked With
September 10, 2021
Its not what it was in the past. One person in service department doesn’t cut it. 22 minutes to drop off your car for oil change is a bit much. department doesn’t cut it. 22 minutes to drop off your car for oil change is a bit much. More
by Emo
Employees Worked With
September 10, 2021
I worked with Greg and Agnes for this service appointment and they were very professional and helpful throughout. I have been consistently satisfied whenever I bring my car in for service at Family Ford. and they were very professional and helpful throughout. I have been consistently satisfied whenever I bring my car in for service at Family Ford. More
by 2018 GT
