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Family Ford of Enfield
Enfield, CT
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,780 reviews
July 27, 2021
Sales team was professional and a pleasure to work with during the purchase process. I would recommend the dealership to anyone looking for a new vehicle. during the purchase process. I would recommend the dealership to anyone looking for a new vehicle. More
by jecken
Verified Customer
July 26, 2021
They do n stalled parts on my truck fine did good nice we’re friendly and did a good job I will return there in the future we’re friendly and did a good job I will return there in the future More
by Rsmsf13
Employees Worked With
July 26, 2021
Very good service at a reasonable price. Agnes, as always, was a pleasure to work with. She is very competent, efficient and customer friendly. However, this trip Agnes was busy helping a somewhat di always, was a pleasure to work with. She is very competent, efficient and customer friendly. However, this trip Agnes was busy helping a somewhat disorganized customer and it took about twenty minutes for me to get helped by another service advisor. There were three service people milling around doing whatever not answering the phone and not help customers waiting at the service desk. Agnes great, others not so good! More
by larry.underwood
Employees Worked With
July 26, 2021
I find Enfield for a very good dealer ship there's very kind a courteous. I get all my services done there and so far I've been very happy their service. kind a courteous. I get all my services done there and so far I've been very happy their service. More
by merchandiser1
July 26, 2021
Place sucks! Service had no record of my warranty. No one seems to know what is going on. I will not by a car from Family Ford again. seems to know what is going on. I will not by a car from Family Ford again. More
by Magic
July 23, 2021
Agnes is an awesome and proactive service representative. She found an intermittent problem and called me about it so it could be fixed during this service appointment She found an intermittent problem and called me about it so it could be fixed during this service appointment More
by SNORTHRU
Employees Worked With
July 22, 2021
The guys there were really great. I didn't feel like I was pressured at all. So far the truck has been great. I would recommend. was pressured at all. So far the truck has been great. I would recommend. More
by pjchristy88
July 22, 2021
I have been visiting this dealership for over two decades. They treat their customers very well and I always get the best service for my vehicle. The service department staff is very courteous and k decades. They treat their customers very well and I always get the best service for my vehicle. The service department staff is very courteous and knowledgeable and always treat me with respect and honesty, especially Ken Brown. More
by EVERTONHAUGHTON
Employees Worked With
July 21, 2021
The general manager,Mike Moriarty, was wonderful to work with. He ordered my truck with all the options I wanted and needed. So far, the truck is great. with. He ordered my truck with all the options I wanted and needed. So far, the truck is great. More
by alisonfgraves
July 20, 2021
Jorge and Agnes are a very big asset to your team. They are both super helpful and can tell they love their jobs. Good job are both super helpful and can tell they love their jobs. Good job More
by Shane.squires
