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Family Ford of Enfield
Enfield, CT
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,780 reviews
July 03, 2021
Service department was able to replace my battery, which left me stranded, expeditiously while being short staffed and extremely busy. Staff also entertained and fed my dog and we’re very friendly and profe left me stranded, expeditiously while being short staffed and extremely busy. Staff also entertained and fed my dog and we’re very friendly and professional. More
by mdonahue64
July 02, 2021
Very helpful, answered all my questions, Josh did very good,easy to deal with and wanted to make sure I was happy with the service,mike presented information well, informative,in my interest, thanks good,easy to deal with and wanted to make sure I was happy with the service,mike presented information well, informative,in my interest, thanks More
by G.treadway7
Verified CustomerJuly 02, 2021
Kind, helpful, attentive, great costumer service. We were very pleased with our entire experience from the first phone to call to the moment we drive away in our new vehicle. were very pleased with our entire experience from the first phone to call to the moment we drive away in our new vehicle. More
by Tressag
July 01, 2021
Greg was super helpful and accommodating in regards to communication with my service! communication with my service! More
by ALICIA.SAMAL
Employees Worked With
July 01, 2021
My 2019 Ford Explorer was leaking water from the overhead AC vent area, the dealer relentlessly after 4 times of trouble shooting were able to correct the sunroof drain hose and reinstalled the headliner. Jo AC vent area, the dealer relentlessly after 4 times of trouble shooting were able to correct the sunroof drain hose and reinstalled the headliner. Job well done. More
by JAJOE87@ Comcast.net
Employees Worked With
June 30, 2021
The Service department was going to check everything and I had written down and I took care of it and it was all done in the short time I had written down and I took care of it and it was all done in the short time More
by Wayne
Employees Worked With
June 30, 2021
Fine service, friendly sales subpar financial services. Poor trade in offer Poor trade in offer More
by r_kadlubowski
Employees Worked With
Other Employees :
Mike Moriarty, Michael Dale, Frank Robertson
June 29, 2021
June 28, 2021
Quick easy and great customer service. The staff was friendly and easy to work with. friendly and easy to work with. More
by matt
June 28, 2021
The service was great...I could not ask for more...Enfield Ford went above and beyond to take care of my truck...I will recommend this dealership to other people more...Enfield Ford went above and beyond to take care of my truck...I will recommend this dealership to other people More
by Luther12
