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Family Ford of Enfield
Enfield, CT
1,795 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,795 reviews
April 04, 2021
The folks in the service dept are so friendly, helpful and professional. Our vehicle was in for an regular oil change and tire rotation. Excellent experience! and professional. Our vehicle was in for an regular oil change and tire rotation. Excellent experience! More
by Laring
April 03, 2021
Love my dealership. Jermey in service is very helpful. And took the time along with the service manager to help me fix my FordPass pass word. Everyone is always helpful and answers my questions. They are And took the time along with the service manager to help me fix my FordPass pass word. Everyone is always helpful and answers my questions. They are always willing to help if I need something done. I always bring who ever I can to Enfield family Ford. I will never buy a car from any other dealer. More
by NicholeBrocugliomaloney
April 03, 2021
Great service they got my car in right away and fixed it right. Everyone is really Friendly. Unlike Balise ford in Wilbraham they are terrible dont bring your vehicle there unless you want terrible service right. Everyone is really Friendly. Unlike Balise ford in Wilbraham they are terrible dont bring your vehicle there unless you want terrible service. More
by mmorrisino
Verified CustomerApril 02, 2021
This was a class act performance by all from beginning to end. I certainly would have no hesitation recommending Family Ford to anyone in the market for a new or used vehicle. end. I certainly would have no hesitation recommending Family Ford to anyone in the market for a new or used vehicle. More
by DJTEMP
Employees Worked With
Mike Moriarty, Greg Larouche
April 02, 2021
Great job! They moved very quickly and got my car back to me faster than expected. Very friendly and courteous as well. I will definitely come back. me faster than expected. Very friendly and courteous as well. I will definitely come back. More
by KSNEUBEC
Employees Worked With
Jeremie Turcotte
April 02, 2021
Service went well had to go back in and reconnect some of the door panel parts myself as it wasn't properly put back on. Other than that happy with service timeliness and the crew the door panel parts myself as it wasn't properly put back on. Other than that happy with service timeliness and the crew More
by Scott
Employees Worked With
April 01, 2021
Excellent communications between customer and dealership work done on time correctly reasonable prices Ken was an excellent service advisor will do business there again Thank you very much work done on time correctly reasonable prices Ken was an excellent service advisor will do business there again Thank you very much More
by FROGGY41175
Employees Worked With
April 01, 2021
I like it here. I felt comfortable and no pressure. The where able to give me what I wanted and more. Picking up my new pick up today. Nice crew here I would definitely recommend a purchase at family ford where able to give me what I wanted and more. Picking up my new pick up today. Nice crew here I would definitely recommend a purchase at family ford inc More
by jrosa0218
April 01, 2021
Service department staff is great to work with !! Think the hourly rate could be lower $125 hr. And not even a cleaned vehicle when you leave. Like Toyota Nesan Accura also Chevy and dodge the hourly rate could be lower $125 hr. And not even a cleaned vehicle when you leave. Like Toyota Nesan Accura also Chevy and dodge More
by All Ford for Us .
April 01, 2021
What a xxxx of a crew over there!Can't wait to see them What a xxxx of a crew over there! Can't wait to see them all again very soon. Very pleasant experience with my fellow Ford brothers. What a xxxx of a crew over there! Can't wait to see them all again very soon. Very pleasant experience with my fellow Ford brothers. More
by VIKINGS8084
Employees Worked With
Jeremie Turcotte
