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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,819 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,819 reviews

August 29, 2024

Unfortunately I wasn’t able to purchase from Family Ford. The Kona I had signed for had major structural damage. Billy and Jorge when out of there way to help and reverse the deal, I will continue to recomme More

by salbano108
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that Billy and Jorge had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2024

Agnes is super helpful and very knowledgeable and most importantly very honest and trustworthy. She helped me through all the issues going on with my truck masterfully.! More

by FRANKIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Family Ford of Enfield responded

Thank you, Frankie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Agnes and our team, and we look forward to working with you again.

August 26, 2024

I fully support family, Ford Enfield. The staff is great, they always take care of me, and it’s always in a timely fashion. More

by Jcmusicrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

August 25, 2024

Great staff - professional, courteous and respectful of my time. Will continue to have my car service at this business. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Charlie, for choosing Family Ford of Enfield!

August 23, 2024

Will continue to come back to have my vehicle serviced by Pat D. Honest and reliable. More

by kmarino509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Dewey
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Aug 24, 2024 -

Family Ford of Enfield responded

Thank you for your kind words for Pat and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

August 22, 2024

Professional service center. They have service hours that meet customers needs. They have alway been effective in fixing any issues my car has. More

by TURNER8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 22, 2024

Agnes was excellent. She went the extra mile and dealt with my insurance company which helped me out a lot. It was very much appreciated. More

by MSPENCERCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review! We're happy to hear that Agnes was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2024

Clean, not pushy and polite. John was a great help and was very patient with us. More

by Captain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2024

Great service, friendly staff, and always communicating about what is going on with your vehicle. More

by IDontWantAScreenName
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

August 20, 2024

I have been working with "Family Ford" since purchasing my 2011 Explorer. Very happy with their services. More

by MAYA1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Family Ford of Enfield responded

Maya, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

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