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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.7
2,098 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 2,098 reviews

May 17, 2026

Enfield Ford has been the best dealership! They have taken such good care of us. We couldn't say enough about Andrew and his diligence, helpfunessl and kindness in dealing with our issue. H More

by asilyehslub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2026 -

Family Ford of Enfield responded

We’re thrilled to know Andrew’s diligent support and kindness made a difference in servicing your Ford. It’s wonderful to hear you felt well cared for, and we appreciate your recommendation. We look forward to helping you with your future Ford needs.

May 17, 2026

Very professional staff. Employee pricing and rebate didn't require you to jump through hoops like other dealerships. Very straight forward process from appointment through More

by escapeowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2026 -

Family Ford of Enfield responded

We appreciate your feedback and are glad our staff provided a professional and straightforward experience. It’s wonderful to hear the Ford Escape pricing and rebate process felt hassle-free. Gary thanks you for choosing your new Ford Escape.

May 16, 2026

Quick and easy setting up appointment. Timely service Love the pickup and drop off service More

by jasonshurley
Recommend Dealer
Yes
Employees Worked With
Thomas Bunia
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May 16, 2026 -

Family Ford of Enfield responded

We’re glad scheduling was quick and that our pickup and drop off service was helpful for your Ford. We appreciate your feedback and look forward to supporting your next service visit.

May 16, 2026

Service is always great, very nice people and done in a timely manner, very professional. I would highly recommend Family Ford of Enfield for your sales and service needs. More

by CSARAT427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 15, 2026

Great ford dealership Gary was a great railmen, very helpful I would my next ford at family ford More

by Scr673
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Craven
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May 15, 2026 -

Family Ford of Enfield responded

It’s fantastic to hear that Gary provided such helpful assistance with your new Ford purchase. Thank you for trusting our team and we look forward to helping you find your next Ford.

May 14, 2026

Andrew was very friendly and professional when I walked in to service dept It was a good experience More

by RICHKRAJEWSKI
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
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May 15, 2026 -

Family Ford of Enfield responded

It’s wonderful Andrew made you feel welcome in our service department. We’re happy your Buick had a smooth service visit. Please let us know if there’s anything else we can help with.

May 14, 2026

Listened to my concern and found the problem Was very happy with the results Thank you More

by BROBA690
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
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May 14, 2026 -

Family Ford of Enfield responded

We’re glad Andrew addressed your Ford F-250 concern and located the issue. It’s great to hear you’re happy with the results.

May 14, 2026

Didn't return phone calls and my trucks battery is still not right. Poor customer service More

by Michele.frankie
Recommend Dealer
No
Employees Worked With
Melinda
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May 18, 2026 -

Family Ford of Enfield responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 14, 2026

Agnus has always been friendly and helpful. She’s my go-to every time I need help. More

by Danajewett25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2026 -

Family Ford of Enfield responded

We appreciate you sharing that Agnes has become your go-to with her friendly and helpful service. It’s great to know she continues to provide reliable support whenever your Ford F-150 needs assistance.

May 14, 2026

Always fair, thorough, and not pushy. I appreciate their candor, also. If you're on a budget they help prioritize multiple vehicle issues that need attention. More

by craigszwed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2026 -

Family Ford of Enfield responded

Thank you for recognizing our fair, thorough approach and straightforward advice. We’re glad we could help you prioritize maintenance for your Ford within budget and look forward to supporting your next visit.

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