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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.7
2,098 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 2,098 reviews

May 14, 2026

Couldn't be better! Prompt, professional, courteous! I felt at ease with home care auto service! More

by Marymbutterworth
Recommend Dealer
Yes
Employees Worked With
Me Janice's Dept.
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May 14, 2026 -

Family Ford of Enfield responded

Thank you for sharing your great experience. We’re glad our home care auto service for your Ford Escape was prompt, professional, and courteous, giving you peace of mind. We appreciate the trust you placed in our team.

May 13, 2026

Very helpful Understanding and willing to solve the problem To make the situation a pleasant one More

by ESTOCKHAMER1
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
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May 13, 2026 -

Family Ford of Enfield responded

Thank you for highlighting how our team addressed the issue with your Ford Bronco Sport. Andrew is glad the service process felt both effective and pleasant. Please reach out if you need anything else.

May 13, 2026

Excellent, professional Very helpful I found Malisa to be excellent at her job, very professional and helpful. She was instrumental in me getting my work done early and timely. More

by laura.martorello
Recommend Dealer
Yes
Employees Worked With
Melinda
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May 13, 2026 -

Family Ford of Enfield responded

We’re delighted our team provided timely service on your Ford Bronco Sport, helping you finish your work ahead of schedule. Thank you for acknowledging the professional and helpful support you received. We look forward to assisting you again.

May 16, 2026 -

laura.martorello responded

Excellent

May 10, 2026

Exceptional in all areas. Great service, polite demeanor, informative staff, just an overall great experience. More

by Dabrode
Recommend Dealer
Yes
Employees Worked With
Agnes Melinda Jake Thomas
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May 10, 2026 -

Family Ford of Enfield responded

We’re pleased our team was polite and offered clear insights during your visit. It’s wonderful that your Ford service went smoothly. Please reach out if you need anything else in the future.

May 09, 2026

I had an issue with the remote oil change, and then the pricing. Steven, the service manager, called me personally and clarified everything, apologizing for the issues that I had. Due to the fact that Fami More

by Kjpost123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Family Ford of Enfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 09, 2026

I was experiencing an unusual problem with my vehicle. I took it to many different service stations, all of which were unable to locate the problem and make the repair. When I went to Family Ford Of Enfie More

by Dave M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Family Ford of Enfield responded

Thank you for trusting us with your Mercury and sharing how our team got to the bottom of that tricky issue. Greg and our technicians were glad to uncover the root cause and complete the repair to your satisfaction. We look forward to helping keep your vehicle running smoothly on your next visit.

May 09, 2026

A great place to bring your car Marvelous stupendous, would recommend to family and friends More

by CRGGERMAIN
Recommend Dealer
Yes
Employees Worked With
Everyone was outstanding
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May 09, 2026 -

Family Ford of Enfield responded

Thank you for sharing your feedback. We’re delighted your Ford F-150 service left you so pleased and that you feel confident recommending us to others. We look forward to assisting with any future maintenance needs.

May 08, 2026

Best Ford dealership in New England. Great service friendly atmosphere. Very efficient service with great results. More

by JTRANGHESE
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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May 09, 2026 -

Family Ford of Enfield responded

We appreciate being recognized as the top Ford destination in New England. Hearing that our friendly atmosphere and efficient service left your F-150 performing at its best is fantastic. Thank you for sharing your experience and we look forward to serving you again.

May 07, 2026

The place is well organized and the staff is friendly. They have a good inventory and do their best to sell you a new ford. More

by cougar366rds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2026

H e was good. you need more people like him.he took care of us. More

by BERMUDEZOTILIO71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Family Ford of Enfield responded

It’s wonderful to hear that Gary took such good care of you during your purchase of the used Chevrolet Silverado 1500. Thank you for the five-star rating and for sharing your experience.

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